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Posted By Julie Watson
Hello all
I hope you can help!?
I have just recieved a solicitors letter concerning an employee wishing to make a claim on an accident he had at work. On checking my records no accident was reported at the time but there is an entry in the treatment book for him.This incedent happened before my time and since then correct proceedures have been put into place but I'm unsure what to say to the insurance company as I have no accident report or investigation report to send to them!!!
Help
Julie
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Posted By IanD
Hi Julie
I think you have answered your own question there
Write a letter to your solicitors stating that there is no BS510 accident book entry relating to that alleged accident. However there is an entry in the treatment book- explain the purpose of the treatment book, i.e. to record treatment given by first aiders but not necessary relating to workplace accidents - this could be redressing of old wound, first aid for home injuries etc
If possible get the person who administrated the treatment to give a statement recalling the events to the best of his/ her knowledge.
i.e. the injured party stated that ............he had done this at work / home / appeared to be a new injury /the wound looked old etc
Hope this helps
Regards
Ian
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Posted By lewes
Personally I wouldnt make comment about the treatment received as you are admitting that something MAY have happened.
I would just say that no record has been made in the Accident Book although the employee is required to do so, providing they are aware of this.
Thats my opinion anyway.
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Posted By Julie Watson
Thanks for your replies
a point I forgot to mention is that the treatment record is on a different day to what the employee is claiming he had his accident.
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Posted By bigwhistle
I dont think it is advisable to withold factual evidence; I think be impartial and investigate with an open mind as your company may have Safety issues rather than conniving employees.
It is the employers overall duty to fill out an accident report if they are aware of an injury as obviously the person may be unfit to do so. Did you have 10 or more employees at the time was it less than three years ago if so you might have committed an offence under the Social security Act 1979 along with possible contraventions of the HSWA 1974.
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Posted By lewes
I wouldnt have thought that you are with holding any information.
The treatment received may or may not be related to the accident which the employee is claiming and without the initial listing in the Accident Book I cannot see how you can make that judgement.
I fully agree that there may be areas that need to addressed to ensure you dont get a repeat accident and there may be a breakdown in communication as employees may not be aware they have to record accidents in the Accident Book.
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Posted By jackw.
Hi, agree with the last posting. THe duty to record an injury accident is part of social security legislation. Main point i would make is why cover your self in someone else muck. You did not take up employment until after this incident thus you have no locus in the original failures. Give out the basic information you have. Volunteer no additional information. Speak to the person who administered the initial treatment. You may get something. But remember that most people have difficulty remembering "real details" 24 hours after an event let alone months or years. Thus you may get a version of the event that is considerably innacurate and perhaps bias in one direction or another.
Hope this helps
Cheers
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Posted By bigwhistle
So here we all are in the High Court where Messrs ACME inc are disputing the accident ever happened. When all of a sudden there is proof of a non disclosure of fact ie first aid treatment. Looks real good doesnt it or there again maybe it doesnt as now they are going to pay punitive damages aswell!
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Posted By lewes
But how can you relate the two if one was never notified in the first place.
I appreciate what you are saying, but there is an onus on the employee to notify the employer of the accident and this has been a failing on their part.
Personally I wouldnt disclose the treatment as I feel it may not have any bearing especially as the treatment was a day after the alleged accident.
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Posted By Robert Paterson
Hi Julie
I was in the same situation a few years ago. What I did was send them what information was to hand and a letter explaining my position and the new system in place to record accidents in the future.Company ended up accepting liability.
Regards
Robert Paterson
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Posted By Tony Brunskill
Tell them exactly that. Bear in mind you must inform your insurer of all material facts.
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Posted By IanD
I think the decision not to disclose all the facts will weaken, when the individual has to sign a statement of facts that is going to be presented to the court – then reality hits home and you will have to really think about what you are confident in stating.
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Posted By Mark Talbot
Please be careful. Take advice from the company secretary and the director responsible. You may as some have said, be exposing the company to criticism, and alienating the Court if you withold information for the want of a mixed up date.
It is the employee's duty to report it, but a lack of a written report does not mean it wasn't reported - it means you can't find a written record of it.
There may be other evidence (witnesses, doctor's notes, etc.,) that will be presented at the next stage. Don't be caught out without senior management backing.
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Posted By Barry Cooper
Julie,
Our procedure just requires us to forward the letter of claim to the insurers. There is a time requirement for them to reply. The insurers then contact us for information regarding the claim. This is then the time to send what we have and inform them of the facts as we know them.
In your case give them the facts and leave it to the insurers
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Posted By RT
We have a similar system to Barry.
Remember that they are your insurers. You should have a good working relationship with them.
When they contact you it is best to explain all the details you have - even the treatment record that may or may not be related to an accident.
Just because you don't have a record of the accident doesn't mean it didn't happen.
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Posted By sonshine
just a quick one - i think it might be the woolfe report that was done to speed up court procedures etc....
in order to reduce court time and costs in general for all concerned i believe it is now practice that both sides must exchange information before claims go too far, so the idea of trying to withhold info in the early days will come out in court and may end up in your company losing part of their argument etc and could even end up upseting the court which wouldn't aid matters at all. try speaking to your company soliciotrs or insurers solicitors or whichever the case may be.
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Posted By John C
Few more details of this alleged 'accident' perhaps?
What 'treatment' was given, by whom and for what?
If the same concern has not been put in the 'accident book' why not, is this because it was not considered an accident or an error, etc?
Have you spoken to the person who made the entry to try to determine the circumstances?
John
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Posted By Bill Parkinson
I worked for a company where a similar claim arose some 18 years after the incident. Things to note from the case (which did go to court).
Civil law works on the balance of probabilities - if there is evidence that they were treated (and you must disclose this evidence)then you are likely to be unable to prove they were not affected.
Failure to complete an incident report does not absolve the organisation of liability and the organisation should check treatment records against incident reports on a regular basis to ensure that they are reported.
You are likely to be drawn into mitigating circumstances should you go to court and if you have little evidence to mount a reasonable defence you will end up with the greater part of any contributory negligence settlement.
You should discuss the case with your insurance loss adjuster as they will decide or recommend whether to offer to settle admitting partial liability only or defend (if the latter you may also have to contend with vicarious liability issues as well).
In short if you have no evidence to mount a reasonable defence forget it as you will only line the solicitors pockets !!
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Posted By sonshine
take into account what the overall claim may be, irrespective of solicitors fee - what are the possibilities of just paying out and giving others in the company the idea that claims will just be paid out to avoid fees. what is the general culture in the workplace?
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Posted By John Webster
Julie
Quite simply, stop worrying. Do NOT reply to solicitors' letters. Just acknowledge receipt and advise them that this has been passed to your insurers. Let them deal with it, that's what you pay all the premiums for. Respond to your own insurers/lawyers questions openly and honestly. They will decide what the other party should and should not be told from the information you give them.
I have dealt with several claims regarding incidents which occurred before I joined the organisation. I was asked a lot of questions by our lawyers (the NHS does not use external employers liability insurance being a branch of the government) and had to carry out retrospective investigations. But at no time did I correspond with the pursuer or their lawyers.
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Posted By Julie Watson
Dear All
Thanks for all your help Ive explained to our insurance the situation (in full) and they are handling the matter.
Thank you again
Julie
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Posted By John Webster
IMO, dead right. You should sleep soundly!
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Posted By H Klinkenberg
I thought I would just add a point to the proceedings (I don't think anybody has mentioned it).
Has the employee received training in the company health and safety policies and procedures? If he had and that training refers accident reporting he would be aware of his responsibility to report any accident. Maybe an examination of the training records could highlight if / when and what type of training occurred and so provide an element of defence. It might even raise the issue of disciplinary action against the employee for a failure to report an unsafe condition so exposing other employees to a known hazard.
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