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#1 Posted : 17 November 2005 12:01:00(UTC)
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Posted By Sarah J Shaw I am currently trying to get a point across about recording all training in response to a query from the EA about training plans for new staff. Where we have formal classroom training, or training in documented procedures/Work Instructions we are very good at planning this and recording it. We also have job training specifications set up with these requirements so that a new starter gets a training plan. However when it comes to the on-the-job training (sitting with Nelly), this system seems to breakdown. There are some areas of any job that I would not subject to the red tape of having a work instruction for, but that will need training. I am currently proposing that these areas are listed with key learning points recorded against them. This will at least form some sort of benchmark as to what the 'on-the-job' training covered and a record can be made against it. Does any one have a method that they use for this or would be willing to share their experiences of this with me?
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#2 Posted : 17 November 2005 12:57:00(UTC)
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Posted By Rakesh Maharaj Hi Sarah, I have assisted a client set up a similar programme but as part of a wider pilot business process re-engineering (BPR) exercise. As opposed to a risk assessment, we undertook job safety analyses which enabled the mapping both frequent and infrequent tasks undertaken by 100 employees. These were converted into individual process flow charts to which we applied principles of control engineering. We analysed the inputs and desirable and undesirable outputs. To control the outputs (operationally, health and safety wise, in terms of quality and in terms of cost and wastage minimisation we had to record defintively the inputs (e.g. engineering controls, risk controls e.g. training, supervision, mentoring, resourcing etc) that would optimise the output. How does this differ from a work instruction or SOP u may ask.... Of course, with this being an experimental and to an extent, theorethical exercise, we could not possibly presuppose the controls required. So we tried and tested each task on the process map and recorded the required inputs. In summary, my suggestion is to develop a simple process/task flowchart for each dept and record all the inputs for that task, including health and safety interventions. It needn't be detailed, but contain sufficient information to evidence key points and manner in which skill/awareness was transferred. I hope this helps. Kind regards R
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