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#1 Posted : 15 December 2005 14:42:00(UTC)
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Posted By Cathy Ricketts
We have used hot desking in some areas for a while now - although it does tend to migrate to desk sharing as employees tend to be terrotorial about where they sit. Increases in numbers now mean that these hot desks are going to be even hotter than ever and to try and prevent a civil office war erupting I wondered if anyone has any good systems for using hot desks that works. More office space is not an option and we are trying to make the situation run as smoothly as possible. The workers are peripatetic and tend to come and go throughout the day. All the desks are set up with docking stations and full sized keyboards and a mouse - Any tips gratefully received.
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#2 Posted : 15 December 2005 15:25:00(UTC)
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Posted By Jerry Lucey
The issue of hot desking makes the risk assessment process very onerous in that you will probably need to assess every User on every workstation. A strategy to group personnel and restrict them to a set number of workstations would cut down on the number of assessments but realistically speaking in most workplaces where hot desking takes place this is very difficult.

When in a situation such as yours I have undertaken the following programme;

1/ On joining the company and at regular intervals thereafter all personnel were trained on workstation set-up. I have found the 12-point plan produced by IOSH very useful.

2/ Once trained in workstation set up all personnel undertook a User self assessment and completed a questionnaire and this had to be returned within a week. I allowed a week as it allowed personnel to think about the assessment and the risks while they became comfortable with their worksatation. This is useful as it will alert you to a User's specific requirements and possibly further training/ assessment.

3/ Within one month all Users were risk assessed on their workstation(s).

In a hotworking situation it is important that personnel are aware and comfortable with setting up/ adjusting their workstation to suit their personnel requirements.

It is also important to consider vulnerable Users or those with special requirements to ensure that their equipment could be transferred and not misused by other Users e.g. some Users require foot rests and these should be transferrable or additional lumber support where required should be made available and consideration should be given to clarifying that it is issued to the User and not the Workstation.

By keeping the workstation set up as uniform as possible will reduce the amount of effort required on risk assessment as control measures can be tackled enblock in many cases.
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#3 Posted : 15 December 2005 15:28:00(UTC)
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Posted By Jerry Lucey
On the plus side Cathy the fact that Users/ Operators are coming and going throughout the day should reduce the risk in that frequency/ duration and intensity should be lessened. Good practice such as change of posture or screen breaks may happen naturally.

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#4 Posted : 15 December 2005 17:11:00(UTC)
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Posted By Kieran J Duignan
Cathy

There's a HSE Rsearch Report on this subject by an ergonomist. From memory I recall that the major issue he and his colleague discoveref rom their reseach was that the critical issue was not really anthropometrir ie. physiological aompatibility but the srresses employees experienced.

In operational terms, this suggests that the problem may be most productively tackled in terms of 'collaborative' working, with an emphasis on mutual understanding and team communications rather than on gadgetry.

So, maybe the root challenge for you is to 'collaborate' with your HR specialist so everyone 'wins'?

He-he: who said the 'ooft' side of health and safety management was easy?
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