Posted By Gordon Thelwell
Hello Paul,
I am a pallet racking safety inspector and as such have come across this situation before and I am pleased to say have been successful in reaching a safe and effective conclusion:
As I’m sure you are aware, the most obvious motivations for we as safety professionals are not always shared by some company directors, one thing they do listen to, is how to save money (whilst at the same time making the job safer). In my experience with this situation, I have always found it successful to first start with the financial reasons as to why they should install suitable and sufficient pallet racking. You mentioned damaged boxes, i.e. damaged stock, manpower to rectify, de-stacking-restacking, transport costs, administration. In essence, when I say that installing racking WILL make their job easier, their minds become more receptive to change. I usually leave it at that for a couple of hours or days leaving them with the question "what do you think the best solution would be to be put these cost saving measures into place?" This way, the idea will be "Theirs", if you know what I mean. What usually happens then is that they come back and say "I have had a great idea! Let's get some pallet racking", "Brilliant" you reply, and then you're away. It is then at this stage that you mention how clever they are because of all the other benefits they will reap with regards to health and safety, the law etc. It makes them look good! Isn't it the truth that H&S people are the unsung heroes of the workplace?
All things being equal, the safety argument should win hands down, but in the real world we know it's money that moves people. My father told me that 99% of all answers to any question in the world usually boil down to "money" and I’ve found this to be true I’m sad to say.
Please do get in touch to discuss further, I have a vast resource of photographs, technical papers, prosecutions and improvement notices relating to pallet racking that I can share with you. If indeed you wish to talk, or meet in person, please just say.
Very best regards,
Gordon Thelwell