Posted By Dave Wilson
If doing refurbishment work you will need a Type 3 Asbestos survey completed in accordance with MDHS 100. I would only use a UKAS accredited Surveying company for this.

Posted By Frank Hallett
Don't go to the tenants without at least letting the Centre Management know of your intentions first unless you really want to alienate your potentially greatest ally.

I would suggest that you start by getting the Centre to arrange a series of short sessions at which the only agenda item is " Tell us how to maintain your market share during the refurb" and ensure that the plans are circulated about 2/3 weeks earlier.

Make absolutely no promises except that all comments and responses will be listed, catalogued and considered against the refurb plan.

Go away and consider the comments and then formulate your responses.

In conjunction with the Centre Management, arrange a further set of refurb briefing sessions at which the outline refurb management plan that takes consideration of the earlier responses will be the only topic.

Take any response seriously and objectively try to see why you can't meet the need and integrate with the plan. If you can't - be honest and identify why and that's where the real fun begins.

Frank Hallett