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Behaviour Based Safety Observations and Improvements in Health & Safety Performance
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Posted By Jay Joshi
I am interested in receiving feedback from colleagues who have implemented behavioural based safety observation initiatives and have been able to measure/see actual improvements in their health and safety performance.
I am particularly interested in receiving feedback from those who already had mature Occupational heath & safety management systems in their organisations and a very good safety performance.
All I require is a summary of your behaviour based safety initiative and the actual improvement in safety performance such as reduction in non -reportable First Aid Accidents and Near Misses rather than reduction in reportable accidents.
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Posted By Merv Newman
Jay,
we have implemented BBS systems at a number of sites (maybe 20) in the UK, Holland, Switzerland, France, Austria, Italy and South Africa. A variety of industries and site populations (from 50 to 6500 employees)
Our first priority is ascertaining that the site already has a good SMS in place. BBS completes the overall safety programme. It does not substitute for it. So if the current SMS ain't no good, they don't get BBS from us.
This said, I cannot give you any useful, pure numbers on the results of a BBS programme. For example, one site with 3500 employees constructing HGVs had a LTI rate of 18 per million working hours (you do the conversion, please) We helped them to put in a standard SMS and two years later the rate was 6. THEN we started BBS. Two years further on, with the SMS AND the BBS, the rate is under 4.
I have seen (and quote) figures that indicate around 60% sustainable improvements in accident rates. (research either by Aubrey Dennison or Terry McSween. You could do worse than read their books. Check Amazon)
One of the problems that we consistently have to deal with is that BBS often requires significant developments in company culture. Changing from the negative "You are doing that wrong again" to the more positive "You did that a lot better this time".
Example : Tell me, when was the last time, apart from your annual evaluation, that your boss said "you did well today" ?
Hope that is of some help
Merv
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