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Posted By eoin.gordon
I would appreciate a little advice here concerning my wife and her employment. My wife recently started work as a mobile optician,for a large independent company, with another woman as a co worker. She goes into old peoples homes (where many diseases are common mrsa etc) ,hospitals,private residential homes and a home for schizophrenics and alcoholics. The latter is the concern. One resident is 6' 3" ,skin head and schizophrenic , this man has been annoying my wife (5'2"), for new glasses, which he has received, and on Friday another team went to visit the home and this man asked them where my wife was by name even though he was never told it by her or the other woman. She was told this this morning and went the manager/owner to raise her concern about going back to that home and his comment was " Its not my problem I wont have to face him" and laughed. I have told her for the need of risk assessments and his duty of care many times before but i think its hit home to her now as she is a bit concerned now. Any one have any advice on the correct way to get this resolved ? Sorry for the long winded story.
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Posted By Richard Altoft
MHSW Regs 1999 reg14(2) - she reports a concern (in writing)and refuses to enter that work place or face that risk in that work situation again
R
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Posted By Merv Newman
Dangerous for your wife. Do your best to keep hr out of there.
If her employer has a safety service then THEY should be dealing with it. Not her.
She can refuse to go into a situation which she considers to be personally dangerous. She would have to document it with her reasons but there is no way she can be compelled to go back into that situation.
Merv
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Posted By Tabs
Merv is right, as normal, but I would add "and similar places" - unless specific training is given, or she is escorted by the appropriate case worker.
Personally I would do a risk/benefit analysis of the job. Am I (is she) comfortable doing this job?
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Posted By JPK
I feel for you, and your wife! A worrying situation to be placed on an empoyee by an employer.
I will assume that the person she spoke to is a junior manager and has no training them self to make such a frivolous comment.
This alone would spark a worry for me, as a manager doesn't know the correct procedure!
Complain to everyone, in writing and verbally and refuse to go to ANY property without a relevant RA being provided!
Who knows what other situation is being covered up, that may affect your wife or others...
See if they need advice, and give your wife your business card to bring in!
It could make for a good partnership all round.
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Posted By Ralph Baqar
Firstly, find out who provides the H&S assistance for the large company that your wife works for and explain the situation to them. I would also have a work with and member of their HR dept, if they have one.
Most homes that you have mentioned have to have a license and will have a dedicated liaison officer. If you are still expected to visit this person you must speak to the liaison officer and explain exactly what is happening. As highlighted by others members on the forum, your wife may have to have an escort with her at all times?
As already highlighted your wife would be entitled to refuse to go into a situation which she considers to be personally dangerous. Again her employer is legally obliged to have assessed the risks to the work that she is carrying out. Try and enquire who and where this risk assessment is. NB. Your wife would be entitled to she the assessment.
I would write down everything that this man has said. Also write down who she has seen within the company she works for and the feedback she has received.
VERY IMPORTANT - if she receives any form of threat or any threatening behaviour - don’t hesitate to call the police and explain the situation.
Regards.
R.
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Posted By CW
All of the above, and…
You mentioned that your wife ‘recently’ started her position, well do not let that worry you as breaches of Health & Safety do not fall under the general 12 month rule if it was to force your wife to leave. She would be able to go to a Tribunal even if she had only worked there for 5 minutes.
It sounds a difficult position for your wife to be in, and a worrying one for you. I hope it works out for you both.
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