Posted By J Knight Hi Alison, Clarify, perhaps not, but I have some experience in the area, and can offer the following. People delivering services in private houses are owed a duty of care by their employer. The employer has to provide them with safe equipment, safe systems of work, and the necessary information and training. The employer has no control over the physical environment, but needs ot make a reasonable response to complaints of environmental hazards, so if for example the wiring is dreadful and the worker complains the employer has to take steps to protect the worker. A representative of the employer should carry out a risk assessment before work commences, and use the findings as part of the process of deciding whether to accept the work or not. I could go on, there really is a lot more to be said. Do you have a specific question, issue or scenario in mind? John