Posted By Simon Dean So what do you do if you have very good near miss reporting culture and the majority of Near Misses are regarding MHE (Hitting posts, racking, each other etc) and from these Near Misses you have taken action in the form of; 1. Awareness 2. Training 3. Review of Risk Assessments 4. Review of Work Processes 5. Review of Environment 6. Truck Damage Recording System 7. Culture Change (Mindset) But they continue to happen and that the only route left is disciplinary, but you can't discipline people for reporting a near miss because they won't report them!!!! We do have cameras so we can catch the occasional incident but when it comes down to it, what ever we do our lives are in the hands of people driving these trucks. What can you do?

Posted By Dean Stevens Simon Good advice from the poster above. You may have already explored these avenues but consider them if you have not. 1. Is there enough space between the aisles?, in my experiance in some warehouses the distance between racking in some aisles is shorter than in other areas, this makes things more difficult for the FLT operator and these areas will be more prone to damage. 2. Is this damage occuring where fork lift trucks have to go round corners or turn around? 3. Any blind spots causing the damage? 4. Surface condition ok? Again in my experiance i have discovered certain areas within our cold stores that used to cause the FLT/PPT to slide when braking? 5. Is a one way system viable? Have you considered this if possible?, a much safer system that is sure to reduce MHE collisions with one another. 6. Do you have adequate racking guards in place? Investigate using alternative guards if your existing guards are not doing their job? At one of our depots we are testing a foam type guard that absorbs the collision preventing any damage to the racking. 7. Involve a specialist racking company, they may have additional ideas that can help? 8. Brainstorm, Brainstorm , Brainstorm - Get your teams together for brainstorming sessions to see if you can determine the reasons for further damage, ensure everyone is involved from the FLT drivers down to the handyman. I do hope you solve the problem, please keep us updated with your results. good luck.

Posted By stephen j mills Simon, There is a system called, I think, 'Log-It' whereby all your trucks are fitted with computer aided equipment, and drivers issued with fobs to allow them only to operate equipment for which they are authorised by you. The computer aided stuff can be used to register any collision etc, and you can track who did what as the computer will keep a log of it. After 3 hits (say) the fob of a driver will cut out, not allowing him to continue working until it has been re-set. That includes any truck other than the one being used at the time of the collisions. One of the premises I visit has installed just this system and the numbers of such incidents have reduced significantly. regards, Steve Mills

Posted By Pete48 Simon, your post suggests the likelihood is that this may be passive failure and not active failure. Much of what we do is done on auto pilot(sic). For the moment, I would want to forget driver error as the cause and look closely at what is happening. Clearly there is something about the layout, the work patterns, the type of truck etc etc that is underlying this. As others have said you or someone needs to spend a bit of time watching, how many critical actions, how much tolerance of failure, how many conflicting events which provide collision opportunity. People make mistakes, the more opportunity there is for critical mistake the more likely an incident, even with the best motivated, committed workforce. Agree with you that there is absolutely no point in disciplining drivers without clear and equivocal evidence of lack of due diligence or reckless or dangerous driving and that is not likely to be the main cause here, is it? And I dont intend to patronise but if you think you have already done it, do it again and again until you find what is causing the incidents, it cannot just be the drivers.