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Posted By Ross
Afternoon All,
I am currently living working in a Middle Eastern country where the HSE culture is pretty non-exsistant. I am trying to put together a 4 hour training session on the importance of why we need to manage HSE to present to senior managers here.
Obviously we will base it around the Moral, legal and ecominic reasons, however I want them to leave this session really thinking about what they have been told.
I therefore want this to be a shocking & moving as possible. I want to show pictures, videos, case studies, statistics etc. to really drive the point home.
Does anyone have any ideas, or material they could share?
Thanks!
P.s. Please note when I say shocking I do not mean showing horrific injuries or things which are insensitive.
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Posted By Tabs
Strikes me you should hit hard the financial implications.
Decide a simple scenario of a cheap accident (no edge protection say?) and then look for a human single point of failure ...
Maybe the designer, the CEO, the expensive H&S consultant, falls from the edge ... then explain the cost of delays, investigation, insurance, reputation, replacement, late penalties, etc.
If you paid a lot of money for a piece of art, or equipment, or furnishings, you would take care of it so you didn't have to replace it - so why not the worker that is costing you a lot of money?
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Posted By Bob Youel
where life is cheap and there are little repercussions it is very hard to change minds and hearts - best of luck
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Posted By Bob Youel
I once worked with a site manager who bragged re the deaths he had on some of his jobs in the far/middle east
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Posted By Jim Walker
Bob,
I take it the person bragging was a Brit?
Without wishing to tar "them overseas" all with the same brush (good /bad), which would be racist.
Because of likelihood that a much higher proportion (than here in the UK) are practicing members of their religion (whichever it might be). I think you will find the moral argument easier to sell than in "dog eat dog" UK.
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Posted By Robert.
Irrespective of race or religion or global location it would be better to understand their level of perception in relation to what is safe and start from there.
From that you would (maybe) see some effort being put into practise.
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Posted By Mike Herbert
Hello there.
I did a short stint in the area last year and was a bit taken aback by the conditions for the average worker. As others have said..life is cheap but the economics is not necessarily as straightforward as lost time costs. From what i heard of accidents at some sites the injured were simply swept up and work carried on. New workers would arrive the next day. Some states insist on 'blood money' being paid to the relatives of deceased workers. This can mount up i would imagine. Fortunately we did not find out the hard way.
It may be possible to approach local embassies or consulates to determine figures of killed and injured workers from their nations. India, Nepal, Pakistan, Bangladesh, Philipines, Sri Lanka all supply huge numbers of labourers for sites in the middle east and may be able to help with some statistics to put it all in perspective for your managers. I think India reported 170 deaths last year. Not all were work related however. The precise break down may be politically sensitive and not even be available but it is worth a thought.
In the situation i was in managers and other westerners took it upon themselves to make friends with the workers, bought them a football or cricket bat, took photos and pinned them up on staff boards and generally made a fuss of them to the extent that they took on board the H&S info we were giving them and we made a big effort to show that they mattered and wanted them to get back to their families safe and sound. The main part of the battle is getting the labour on side by being seen to care and the management will see fruits in terms of better productivity and a safer worksite. Incentive schemes, as long as cash isn't involved, may work well.
A lot of them suffer from bullying by supervisors and depression from being away from their families and commit suicide. What i have said above can help prevent that and you end up with a team that will support itself, work hard for you and importantly....listen to what you tell them. They will be keen to plese you and will report near misses or problems so you take action in time to prevent the worst happening.
If you have any influence over their living conditions which can be pretty basic, by getting aircon in where it doesn't exist or similar welfare issues then you will win them over further.
It doesn't cost much and i'm not going to tell you how to do all those other things that are your job and that you know well, but i found it worked successfully for us.
Probably not much help in terms of your presentation but social responsibility is difficult to price i think. I trust your organisation is enlightened in this respect.
I hope this helps a bit and wish you luck.
cheers
mike
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Posted By Pete48
Ross, perhaps the best thing you can do is to merely reflect what you see in front of you every day back to them. You may have tried this already and if so I apologise.
This can be done simply by using examples from around your own workplaces or accidents that have occurred on the site or in the country where you are working.
This is not being judgmental or preaching from your UK hymn book about moral, legal, economic arguments. It is about seeing yourself as others see you. I would discuss with them whether they feel that what they have seen needs improving in any areas, did anything surprise them etc etc. If it does then you can input from your experience on how it can be done differently. Remember these are senior managers not schoolchildren. They are perfectly able to draw conclusions and lessons from what they have seen, best they do it in open session than after you finish your "show".
You may not get everything you want from this in terms of immediate change but it will surely give you a better picture of exactly where they are starting from. Important that because it is where they actually are and not where your UK based opinion says they are.
Then you will have the next stage of your project, either meeting their new demands or working out how to share and implant your UK ideas on improving safety in other ways.
Good luck, sounds like a decent challenge from the safety of my UK armchair.
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Posted By Rakesh Maharaj
Ross,
In my experience, playing the 'reputation' card often works in the Middle East. The Emaratis are a proud nation who are working hard to develop a good commercial reputation in order to encourage investment and tourism from the West.
When I present to companies in the ME, I usually focus on corporate social responsibility. It is also important to highlight the legacy left by those companies that have ignored the principal .. e.g. Cape plc (a UK company) and the effects of its asbestos mines on the South African local economics and social systems.
My advice is to tread carefully through this as you rightly point out, this is a sensitive subject.
Good luck
Rakesh
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Posted By Andrew Lochlyn Ure
Ross
I note from your E-Mail address that your company may well be working in the oil and gas sector. From experience (5 years in Oman and the UAE and now the Russian Federation) I'd suggest two other things in addition to the good advice you've already received. From the moral aspect get some figures from the ILO and WHO websites on deaths from industrial accidents as the sheer numbers involved normally have an impact on even the most hard-bitten audiences. Secondly, as your organisation is a major service contractor, hammer the point home that the major players in the oil and gas industry (and elsewhere of course) are extremely sensitive to HSE performance as a proportion of their share price relies on reputation, and they will not want to do business with a contractor perceived as having a poor HSE culture. This will be immediately apparent to a prospective client as HSE capability and performance will inevitably be a part of a technical pre-qualification process, and it is entirely feasible for a supplier to fail at the first hurdle, and not be invited to tender, purely because they do not actively manage HSE. Bang goes the business.
Good luck
Andrew
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