Posted By Adam Worth There are loads that would be uncovered by a risk assessment process to help get you started Start by looking at http://www.hse.gov.uk/entertainment/index.htm A few ideas Health and Safety at work act 1974 (HSAWA)(particularly Section 3) The workplace Health Safety and Welfare regs (condition of floors and facilities?) Provision and use of work equipment regs 1998 (PUWER)(covers all the gym equipment) I'm not going to do all your work for you :) but that should be a start

Posted By CFT Stephen You have a fair bit to consider much the same as any other place of work but of course with the addition of public facilities that you would ultimately be responsible for. Allow me to give you a short list of considerations for you to research further; at least this way you can assess the areas that are going to be of benefit to your studies. Health & Safety Legislation (HSAWA 1974, MHSWR 1999, PUWER, LOLER, etc etc) Fire fighting equipment/training and risk assessment, (RRFSO) Lone working (out of normal hours) Lone use of steam rooms/sauna/warning alarms Correct choice of equipment Correctly trained and qualified staff Welfare (staff) Disabled access and possible use of equipment Legionella testing (showers etc) Cooling/heating Noise levels Lighting inc emergency lighting testing PAT (Portable Appliance Testing) Trailing cables (floor boxes??) Storage of equipment and Manual Handling (staff) Accounting for clients in event of emergency, (recording entry/exit) Display of Insurance docs/H&S Poster etc Always have at least one trained member of staff on hand to watch proceedings Sun beds (training/restrictions/health questionnaire/goggles/in built timers/inspection and testing etc Cleaning of equipment and changing rooms Initial client induction surveys (health protection) Passenger carrying lifts (LOLER etc) This is not meant to be a definative list, rather more a core list of basic detailing that you would need to consider; some are mandatory some are indicative, but I would hope that is sufficient for you to explore further. Customer care is one of your larger issues and as such would need a relevant amount of time devoted to it. I know it seems a lot, but in reality it is not, it just seems that way! Don't hesitate to come back if you are unsure of any areas or simply want to get clarification you are on the right track. All the best CFT

Posted By Alexander Falconer The HSE website will provide some assistance http://www.hse.gov.uk/entertainment/index.htm Covers the leisure industry, which will give you similar points to what you are looking for