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H&S policies - getting your staff to read them
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Posted By clare coles Hi
We have a manual which we issue to staff with all our Company policies in. Upon receipt of the manual they have to sign a form saying that they have received this. I was informed by someone in H&S that they should sign saying that they had READ the manual/policies as by not doing so contravenes the HASAW act etc etc.
I have looked through my various books but cannot find the correct wording saying something like "failure to do so would mean you contravene the HASAW act , and then explain the actual part of the act.
Can anyone help me, and let me know which part of the act this applies to?
Many thanks for any help offered Clare
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Posted By David Whaley Clare,
I am not sure where you received this information. The HSAW Act states '... to bring the statement and any revision to the notice of of all employees'
It could be argued that it is good practice to ask your employees to sign that they have read and understood the policy. I will leave you to consider the logistics involved.
David
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Posted By holmezy Clare,
in an ideal world it would be great to get everyone to read the Companies policies and proceedures,,,,,
The HASAWA requires that you inform and bring to the attention of your employees, the Company H+S statement, which is usually a one page document saying how you are "going to look after people". This is usually found in the foyer or reception, with copies on notice boards etc. The policies and proceedures usually go into more detail and could be a folder or more thick, so to expect each employee to read ALL of this is possibly unreasonable. However, you should give them an individual copy, (or as a minimum measure give them access to a copy within the company). Its like alot of things in the world, its not being able to recite the proceedures, but knowing where to look for that information. To be expected to ensure that all employees actually read the policies would be unreasonable.
One way of trying to encourage them to read the bumf is to do weekly quizzes, with perhaps a small prize.
Holmezy
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Posted By Andy Brazier Clare By all means get employees to sign to say they have received or read your documents. But don't expect it to make any difference to what is important - i.e. safety. In fact it can back fire if the sign-off arrangements are perceived as a back-covering exercise by management.
A written document is a very poor method of communication. Even if read, there is no guarantee that it will be understood correctly. If the information in the document is important for safety the employer needs to make sure it is communicated properly, and that means understood as intended. A written document can assist the process but is rarely adequate on its own.
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Posted By Ian G Hutchings Clare
I agree with Andy.
The most effective way I have found is to just pull out the most critical points. You (not the H&S person, but you as in the director/manager/supervisor) sits down with a small group of people and talks through these points. It has to be verbally communicated. Example: take the policy or whatever the document is and ask 'what does this mean to you?' and 'what can we do in our business/area/production line/office to ensure this is implemented?'
Producing reams and reams of paper may be necessary to get the ISO and other ticks in the box. You then should take out only what is pertinent and communicate this verbally. This is then reiterated by managers and discussed during observations/inspections to test whether it has sunk in. If nothing changes and there is no visible improvement, then the system/procedures are not effective.
I would get the 'legal stuff' squared away by ensuring that these discussion/briefings are recorded and people sign their agreement to comply.
Ian
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Posted By GARRY WIZZ I used to gather the employees and read the policy to them. I would explain what the policy meant in practise. I would explain the responsibilities allocated and how they should discharge said duties.
They would then sign for a copy. They would sign to say they understood the policy. They would sign to say they had been trained on said policy. training records would be up dated. This was conducted for everyone in the company, ALL.
First brick in accident prevention, and in stopping the claim for injury.
pity it does'nt happen at my new place of employment, but working on it.
garry
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Posted By Brian John Abbs Clare H+S policy can/should be included in the staff induction.
Pros -It demonstrates to the new employee that your organisation has a positive safety culture. -It doesn't necessarily have to be signed for if your company has a policy of 100% staff induction. -It means the policy will be verbally communicated
Cons -Unfortunately this approach will not help catch up with existing employees.
BJ
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Posted By Lilian McCartney we 'launch' our policies (all of them not just H&S) by having bullet points for Managers to go over at team meetings. They're dicsussed and location (i.e. which manual/office they're in etc).
Managers get signatures for attendees at that meeting. The Manager then has to sing to sya that they have introudced the policies to all their employees (even if it take smore than one meeting).
We have recently introduced a L&D portfolio for each employee and there is a H&S workbook which requires the employee to look up things in the H&S manual. Some questions could be answered off the top of their heads but they are required ot put in the manual section etc. The Manager shoul dthen go ver this wiht them at their Joint Reviews. Joint reviews are monthly and there are different workbooks for different subjects e.g. Induction, Supervisory skills, etc
It seems to be working okay
Have a good weekend everybody
Lilian
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Posted By Dave West I have just wrote my new company's policy and there is no way i would expect everybody to read it. Our statement will be displayed on notice boards and at reception and What i have just done is produced a leaflet which has some of the main points of the policy including their responsibilities and this will be put inside their wage slips. It also directs them to the main policy if required. I Just haven't decided if it is possible to get them to sign for it.
Dave
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Posted By Ian P The induction I give new staff is based on our H&S manual and the various policies/procedures in it. One of the things I say is that I do not expect everybody to read every word of it but the induction is to create an awareness of what is in the manual if they need to refer to it.
Expecting people to read and memorise the entire H&S manual as well as the others that exist, HR etc., is unrealistic and more likely to turn people off H&S. Asking people for a signature saying they have done so is a back covering exercise and if it came to court no more use than any other disclaimer.
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Posted By Adrian Watson As people have stated you need to bring the policy, organisation and arrangements for the implementation of the policy to the attention of employees.
Best practice is to do this at induction and at relevant points in training. Signing the safety policy merely proves that a person has signed to say they have read it; it does not prove that they have read it and it definitely does not mean that they understand it!
To prove that they have read it you have to test the persons knowledge; to test understanding you have to show that they know what it means in practice and that they can apply it. This means that you have to observe what is going on in the workplace and record good and bad practices. Most people record the bad and forget about the good - that is bad technique as it extinguishes good practices and reinforces an adversarial attitude.
Regards Adrian
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Posted By John Murgatroyd The reason [many] employees don't read them, is because they're usually written by someone with no knowledge of the job and no interest in H&S. Phrases like "No wires, cables or hoses to be used in the workplace" in an engineering workshop will be disregarded, if only because you can't actually DO anything without one or all of them.
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H&S policies - getting your staff to read them
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