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Posted By RobAnybody
OK, Anyone got any idea how to deal with a member of the management team who has publicly & loudly told me in an open plan office that "I don't manage health and safety you do. That's what you are paid for!" More than once I may add. oh, & at the department H&S committee as well.
Now, don't all go rushing down the education route cos I have in writing the same statement. Made 2 years ago.
I have, over the last 2 years made really good headway. The department was getting some real respect from others in the organisation & people were listening. Until recently when all the decent managers left & were not replaced. All I have left to deal with is pig ignorance. Sorry if that sounds harsh but frankly I'm really worried by this. It would appear that I have had 2 years of lip-service but now there are no boundaries being set by others then it's a return to type.
Oh, just make it more difficult, this person is now my direct line manager! To make matters worse the new director has TOTAL respect for this person.
I'm very seriously considering my options.
Worried & concerned,
Rob
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Posted By Tabs
Sometimes it will mean getting on and managing it as best you can. Take an active part in all things and make decisions based on best practice.
Let him know that elsewhere - where managers manage h&s amongst their other duties - they normally have a slightly easier time as they call the shots.
It may be that he would prefer to take the role ck off you,
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Posted By RobAnybody
Tabs,
Thanks for that but with this person, reason only seems to be an excuse to antagonise. Any advice is greatfully recieved though. I really want to get this sorted.
As for wanting the H&S role, they used to have it & the department was in a real state sa it was ignored.
Rob
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Posted By Ian G Hutchings
Hi
It is not clear what the background and expectations are. Maybe you manage a fair amount of the system and advice and what you want from them is leadership and support. Perhaps you could alter the terminology?
Would they listen to a powerful individual from another business, a director who has been through the mill of a serious incident, or a good quality persuasive lawyer?
What sort of business is it? Could you get a 3rd party in to support your position or views?
Is it the way you personally deal with the issues and communication? I obviously don't know you, but a good reality check with others may help. Do you have any allies who can build their support and influence these people?
Good luck. If you can help change perception it is a great result. It can take years for some people and others are a lost cause.
All the best
Ian
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Posted By Neil Budworth
Rob,
Drop me an E mail and I'll take you through some approaches I have used before (and I'll send you some materials that can be useful in some circumstances)
Best Regards
Neil
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Posted By Mike Draper
Hi Neil
Would it be possible to copy that to me too?
Thanks in advance
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Posted By Kieran J Duignan
Rob
A tough situation. And a great stimulus for learning, even if it is also - may I use the 'S word'? - unavoidably stressful
A lot easier to analyse from the sidelines than when one is in the middle.
One simple reality that is commonly ignored by even very capable safety professionals is how differences in personality colour choices of language and behaviour.
This isn't to suggest that you 'play psychiatrist' but simply that the education of safety professionals in the UK is seriously defective in this respect - you only have to read 'Profesional Safety', the monthly magazine of the ASSE to grasp the practical implications.
A good grasp of Reversal Theory can open up a host of new options for you, and possibly for the guy you portray as your antagonist. It can also help you think through paths beyond the 'fight or flight' option and to state the issue in problem statements that you can then work through on a prioritising basis.
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Posted By Gff
How about this perspective
Should you have to go to work and be spoken to by anyone in such away, it's about respect and if he thinks that you are the person who should manage safety then manage it in your favour
Workplace bullying should be stamped out, and I think you should put in a grievance against the individual stating non compliance with Company policy regarding health and safety and personally bullying. If he does it with you he more than likely motivates the rest of his staff in the same manner
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Posted By CFT
Rob
I think I have the scenario; and would ask you this. What actually made this chap say this to you? Is it a case of you are required to run everything by them or they simply want to know what is happening but not get directly involved?
What actually prompted the guy to make the public statement in a general office situation; "I don't manage health and safety you do. That's what you are paid for!"?
Is it simply a case that he would prefer you to have more involvement and only keep him posted, which would be fine.
If I have failed to comprehend what your real situation is then don't hesitate to shout at me and educate me further.
Trying to help, but need a bit more background to be precise.
CFT
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Posted By CFT
Rob
Can I be absolutely clear that you do not identify by name either person or persons or company details.
Consider it to be completely anonymous or a fictitious scenario.
Many thanks
CFT
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Posted By CWCaz
Can I offer yet another something to remember, which took the pressure off when I was faced with the same offensive sort of remark: You are a safety ADVISOR! You are not a director, you do not have employer responsibility and if you write everything down, ensure there is a paper/audit trail that ensures you are showing the authorities, if and when an accident occurs, that you endevoured to put what you thought was wrong right and that the employer who instilled the risk (who has the duty under HSWA) didn't think it was his place to do anything about it. Thus also ensuring you fulfill your own duties under HSWA as a safety ADVISOR.
I began sending out snippets from HSW and SHP to all staff to read on what happened to companies when things went wrong and included in information sessions, training and H&S briefings for other directors and members of staff - this opened a few eyes and got a few on my side which slowly managed to creep back to the original offensive remark maker! He began to look quite foolish after a while when his own employees started to ask why certain things weren't already in place (things I had already suggested)...good luck, its something we all deal with at some point! It isn't just down to your personality and don't be too harsh on yourself
CCW
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Posted By steve e ashton
Rob,
I can only echo much of what has been posted above.
The H&S profession attracts people who are passionate about what they do. From experience, that can lead to high emotional responses, bad decisions and serious health effects.
You have identified that the guy with different perception of you role is respected by his senior(s?). Perhaps this is because he is doing what the company wants. If this isn't what you want, then maybe - just maybe - you could be in the wrong company.
Alternatively - perhaps - it may be possible that there is some misunderstanding going on - either yours or his. Could this be an opportunity rather than a threat - if you are expected to manage then should you have authority as well as responsibility? - is this an opportunity to demand a larger budget for example?
One option which has worked for me in the past (and still used occasionally) when I get angry about something - is to re-phrase my own thinking so the negative emotions don't seem quite so overwhelming. Its a big subject - a good book for me was 'the feeling good handbook' by David Burns. If you can get past the cheesy toothy grin on the cover, there are some tools and techniques in there which I would recommend to anyone who is feeling angry or stressed about something at work (or elsewhere for that matter).
Sorry - I didn't mean to get into psychobabble mode - what I meant to say was - try not to do or say anything hasty. It may not seem quite so bad tomorrow (or next week....).
Steve
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Posted By Donk
Don't suppose there is any chance of getting this individual an education in regards to his responsibilities, IOSH managing safely.
Might be worth getting the director to sit a senior execs course also.
Might be a good starting point
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Posted By RobAnybody
All,
Thanks for your advice. Sorry for not responding sooner but I've not been at my desk. Asbestos, wouldn't you know it.
The problem I have is that this person will stand on anyone to get what they want. I appreciate that this is my opportunity to carryout my job, my way & to my deadlines but I'm afraid that interference is the way of this person. They've also managed to avoid the mandatory company IOSH training for the last 4 years. Tells you a lot about their attitude itself.
I'm quite interested in the psychological aspect of how to get this person to comply so, Neil, (it would also help me develop myself) if you could let me have your email I'd like to read what you have.
CWcaz, yep, good point. I am an advisor & in fact my job desription states I provide an in-house consultancy service. Sounds quite good. So I'm going to go back & review just exactly what my job is including the spirit of the wording. I wonder how many of us could benefit from this simple process. I do send SHP snippets out & the techniocal staff do read them & take it on board.
And yes, I am quite an pasionate person. I have to go away & be shouty on my own when someone has dropped a real big one!!!
Anyway, thanks loads & any advice will be greatfully recieved. I'm sure I'm not alone in this.
Rob
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Posted By garyh
Try to persuade them to attend the IOSH "Safety for Senior Execs" course - I think that this is a 1 day course.
That might wake them up.
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Posted By Andrew Cartridge
Rob
I have used this in the past, & it has certainly got the "management" thinking.
"Safety is a management responsibility, with guidance from experts"
All the best
Andy
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Posted By CWCaz
You sound relieved already Rob....!
CCW
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Posted By RobAnybody
CWC,
I am feeling less stressed today. A good asbestos incident has given me time to sink my teeth into a real concern. Helps put things in perspective.
Still, I do need to deal with this sooner rather than later or else it's the job market for me as I don't intend dancing for the courts because someone else is neglegent.
Rob
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Posted By Dave Faragher
Rob,
It`s nice to see you have got something off your chest and been given good advice. Its hard to see the situation on a computer but maybe you could go through the companies grievance procedure, because it sounds to me that you are the victim of bullying and harassment and this is not acceptable.
D Faragher
AMICUS/UNITE
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Posted By Pete48
Rob, your scenario shows quite clearly just how difficult it actually is to really change individual beliefs about many aspects of daily life. Clearly as you say this person has a completely different perception of H&S to yours. That I feel is the most important thing to understand. This is not about right or wrong, it is not about high moral ground, education, legal duties or lack of commitment. I doubt that it is about bullying either.
It is about reaching an understanding of how you can work together in this changed workplace. I would expect you to take equal responsibility for that and I am sure that you are doing so.
Go with the flow, tell him you are struggling with the concept that an adviser should manage safety and you need his help/direction to change towards his requirements and hopefully then you get a clear view from him about where the boundaries actually are. You may be surprised when you start to explore these areas. He is obviously struggling with the matter judging by his current approach to you and may be as frustrated with you as you were with him when you first started this thread?
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Posted By Merv Newman
Rob,
caz and pete have good advice, as have others, but I'm sure that many of us have been dumped with the concept that WE manage safety.
The person that you complain of has "the respect" of other managers, presumably for his other manly/managerial characteristics.
You will not be able to teach him differently, nor persuade him to take a "managing safety" course. Go with the flow. Enjoy your asbestos problem. Enjoy your job. Manage the safety.
And insist on a pay rise because you are doing things above your job description.
Love
Merv
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Posted By RobAnybody
Merv,
Thanks for the advice, not sure about the love bit though!!!!!
Rob
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Posted By RobAnybody
Just a quickie,
It's amazed me just how many hits this posting has recieved. How many of us really do feel like I do about our managers?
There's obviously a resonance here that runs deeper than I thought.
Rob
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Posted By Catherine Ince
Been there, tried to educate, got shouted at a lot, got a poor appraisal and decided enough was enough.....
Yes, this seems to run quite deep.
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