Posted By Paul Oliver
Yes, tell them that if their behaviour does not change then you won't transport them :-)

Other than restraining them or having a suitbale number of minders on the transport with them, I can't see what else you could do.

My wife works in social services with adults, she informs the transport company to plan routes to ensure they do not pass any places of interest that may cause passengers to get over excited.

Posted By J Knight
Agree with what Linda says, but would add a couple of pointers. One is that the mix of people on a particular journey is very important, and individual risk assessments need to contain detail on who likes whom and so on. This then leads me on to the second bit; careful thought needs to be given to where people sit. For example, if somebody pulls hair, don't sit anybody directly in front of them.

Restraining people (even children) might very well be illegal, it certainly should only be done as part of an overall package to improve social opportunity as well as safety,

John