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#1 Posted : 09 July 2007 12:02:00(UTC)
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Posted By Trevor Anstey Hi Whats the school of thought regarding stress risk assessments? Do we prefer to perform the RA as a stand alone questionnaire which results can then be analysed (As per the HSE analysis tool) Or The "traditional" risk assessment approach identifying the hazards (using management standards as a guide) and going through the "generic" assessment on an individual basis (such as pregnant workers, young workers etc) Cheers
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#2 Posted : 09 July 2007 12:30:00(UTC)
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Posted By Ron Hunter Does your Organisation have a problem with stress? Can this be ascertained via sickness absence monitoring? Can "hotspots" be identified for a targeted response? What control measures does your Organisation actually have in place to combat stress? e.g.Management interventions,management training,management "style", stress Policy and guidance, consultation processes, back to work interviews,counselling services, job profiling and recruitment tools, etc. etc. My personal view is that an immediate jump to a blanket questionnaire approach can be to go looking (and encourage?) problems that don't actually exist. Do the "generic" first in my opinion, then look for any hotspots that need to be dealt with. IMHO, the outcomes usually require only better management, with no input required by the H&S professional.
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#3 Posted : 09 July 2007 17:43:00(UTC)
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Posted By John Hamilton Hi Trevor, Our approach has been to treat stress as just another workplace hazard - this focuses everyone thoughts on prevention. Our risk assessment tool is therefore used by line managers to risk assess their own area of responsibility to identify measures that can be taken to help control workplace pressure or other environmental factors. The risk assessments follow the 5-steps, and are structured arounds the HSE's Management standards. I'd point you at the HSE's Management Standards if you haven't already looked at them, and also at the recent HSE/CIPD competency framework that helps identify what good and bad management practice looks like. Further to that, our case study (Bradford & Bingley plc) is on the HSE stress solutions website, feel free to drop me a line if you have any queries. Cheers, John
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#4 Posted : 11 July 2007 13:57:00(UTC)
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Posted By Kieran J Duignan Trevor As you are probably aware, there are probably more 'schools of thought' about stress at work than there are about the appropriate rate of interest or whether West Ham should be in the Premier Division of the Football League in 2007/2008. The approaches outlined have their value. Where the methods under way in Somerset C.C. shine is how well they enable each employee to exercise personal responsibility for controlling root causes of stress at work. Where dwelling on personal responsibility is not simply a cop-out by an employer, it has the great advantage of dealing with the reality that stress, of its very nature, has to be managed personally. Here, arguably nothing has yet really challenged the power of the psychology of personal constructs, invented in 1955 to assist professionals to guide others to manage how they engage with stressors; the chapter I've written in the 'Handbook of Coaching Psychology' (eds. Palmer and Whybrow) to be published by Brunner Routledge next December may be useful in this respect. 'Stress at Work', edited by S Svebak and Michael Apter and published about 2000, presents research about applications of a similar powerful way of enabling individuals to manage stress (known as 'Reversal Theory)
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#5 Posted : 11 July 2007 17:58:00(UTC)
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Posted By John Hamilton They 'have their value' because they work! Managing stress is not complicated. The strength of the management standards and the subsequent CIPD/HSE work done by Goldsmiths is that it simplifies what can be a complex subject area. You don't need to be a trained psychologist to manage stress. I'm much happier working with tools that advocate placing the line manager at the centre of the solution, because they have a vital role to play, either in the way they manage their staff, or because they're ideally placed to recognise early signs of stress and intervene accordingly. Cheers, John
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#6 Posted : 12 July 2007 08:45:00(UTC)
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Posted By Kieran J Duignan John While I respect your opinion about the relative simplicity of managing stress, it is important to realise that it is an opinion (as is mine). You operate in a relatively simple industry in terms of technology and systems of control. The stressors are different to other sectors in which technology and systems of control are different. Hazards of stress are a function of the level of dogmatism with which claims are made about how easy they are to manage: too often, as a counsellor I have observed managers - line and staff - simply deny the stressors employees brought to their attention and justified claims about simplicity through denial. Ultimately, only a person can manage his/her own level of stress; nobody, but nobody, suggests that you need to 'be a psychologist' to manage stress. In fact, every person can become her/his own specialist in the pschology of stressors of her/his environment.
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#7 Posted : 12 July 2007 12:29:00(UTC)
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Posted By John Hamilton Relatively simple? Ha ha, if only! Kieran, we've spoken at length before about your approach to stress, and I fully agree that the individual has an important role to play in managing the way they handle workplace pressure. However the original question was regarding stress risk assesments, and I firmly believe that applying the 5-steps in conjunction with the various HSE guidance on stress is a good way forward. Its an approach thats working for us and a number of other organisations in other sectors i've worked with. Cheers, John
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