Posted By Darren J Green
Due to the fact we are in danger of survey meltdown, I thought we may try to do random snapshot interviews with individuals and groups to spot trends and attitudes. Does anyone have any experience of these and have any examples of open questions to encourage open and honest comment. I understand the risks of hearing only what you want to hear but I wish to have a go at this in a part of my business that would be very difficult to survey.
Best regards
Darren

Posted By Sally
sorry Darren, only just seen your thread.

I have done something similar. I used to work for a paper manufacturer which had two sites and two safety managers. Each year we would swop over and spend half a day on the opposite site just chatting to the operatives. It was a very informal thing and we didn't really have a formal list of questions but steered the conversation with very general things like 'what has been done to improve safety round hear in the last six months' ' what do you think the most dangerous bit of your job is' etc. From this and from watching how the various jobs were done a picture could be formed. the feedback given to managers etc was very general but it was useful both from giving us a handle on what the 'man on the shopfloor' thought about safety and an awareness raising exercise.