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#1 Posted : 25 February 2008 22:24:00(UTC)
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Posted By Martin Taylor Can somebody point me in the direction of some useful KPIs for measuring H and S standards. I am having difficulty in getting engagement in safety matters from my companies senior managers and am beginning to realise that they work very well with KPIs. I have explained that use of reactive measures - accidents , incidents and RIDDORS is not the best way to understand how well sections are doing in managing health and safety but find that other KPIs such as number of safety inspections carried out - number of risk assessments completed are all too easy to fudge - loads of rubbish inspections and assessments = loads of brownie points. Other measures I have tried in the past - average time to complete an investigation, number of issues raised during audits, 'score' of audit are similary 'vague'. I am sure that these type of things would satisfy managers but wouldn't give them a real appreciation of how well safety is bieng managed. I am certain that there are people out there using fantastic KPIs - real added value and easy to compute I hope so anyway..... Martin
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#2 Posted : 26 February 2008 05:54:00(UTC)
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Posted By Kieran J Duignan Martin You can use 'Performance Management' (4th ed., 2004) by Aubrey Daniels and James Daniels, publ. Performance Management Publications, to relate KPIs about any function, including Health and Safety, to business strategy
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#3 Posted : 26 February 2008 07:14:00(UTC)
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Posted By Ian G Hutchings Martin People often seem to get confused between lagging, current and leading indicators of performance. I believe that you need to use all three. Firstly you need to identify what areas of performance need to be improved and what steps lead to the improvement. Once you have in place certain interventions you should then measure the actual performance against those steps. This may be less tangible measures of leadership engagement, or % level of close-out against certain agreed actions. If you have a H&S improvement plan with certain managers down as owners of actions, they can report on progress against completion of each action. This works well when area/business or dept managers have to personally report to the MD/CEO on performance each month or quarter. Please drop me an email if you want some relevant examples. Ian
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#4 Posted : 26 February 2008 11:35:00(UTC)
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Posted By Ian Waldram Try the IOSH Guide 'reporting performance', downloadable from 'technical information'.
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#5 Posted : 27 February 2008 07:29:00(UTC)
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Posted By Martin Taylor thanks everybody - I'll be studying the IOSH document today If anybody has examples of different KPIs that they use for reporting to management - ideally something that can be measured and reported on a monthly basis - I will be most interested thanks Martin
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#6 Posted : 27 February 2008 08:45:00(UTC)
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Posted By Philip McAleenan Martin, this topic comes up regularly and a search of the forum will bring up a number of the discussions. I contributed to this one, http://www.iosh.co.uk/in...iew&forum=1&thread=19813 and there are others. Keep your indicators positive and related to production in your company, e.g. target maintaining and improving competence in specific areas, target quality improvements, target improvements to the work environment. In all cases state what you want to achieve in terms of a gain as opposed to a loss (e.g. a reduction in accidents by x% is a negative target. When you have set the targets, look to what the company needs to do to attain these and identify the things that will let you know that you are achieving those targets. Gains in matters like competence, quality etc. are not achieved without gains in the quality of OSH performance and that means greater worker control over their own safety, fewer accidents, and gains in safety culture. Regards, Philip
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