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#1 Posted : 10 April 2008 06:38:00(UTC)
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Posted By Taff2 Scenario: Chemical site 150 employees - including lean management structure Minimal union involvement 24x7 operation Group management initiative Local management less than enthusiastic - but keen to improve safety Approx 1 RIDDOR / year Approx 15 near-misses reported / month Query: Estimated cost of introducing BBS (training + Estimated period required to implement system, establish system & Estimated time required to maintain systems (weekly inspections)+ analysis Finally - good source of information on BBS?
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#2 Posted : 10 April 2008 08:17:00(UTC)
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Posted By Kieran J Duignan Aubrey Daniels, Dom Cooper, Tom Krause and E Scott Geller are all good sources of information on BBS. The data you're asking about critically depend on your success on leveraging the support of local management. In respect to gaining such leverage, the example of David Sarkus a.k.a. 'The Safety Coach' is well worth considering. If improving safety practice is your goal, why are you restricting your scope to BBS? There are other powerful intervention schemes based on radically changing motivation and perceptions of 'key players' that can have greater impact than 'BBS'. One example, the metamotivational model also influences behaviour very effectively but originates in a different model of it based on substantial research over forty-six years by Michael Apter. Another is the 'empowered team learning' approach popularised by Michael Pearn (who used it to improve an already very high level of safety performance in one of the large oil companies.)
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#3 Posted : 10 April 2008 08:34:00(UTC)
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Posted By Taff2 Thanks Kieran, Can someone answer the first three questions now?
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#4 Posted : 10 April 2008 09:35:00(UTC)
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Posted By PL We're currently rolling out BBS using a consultant as a facilitator at a cost of £150k per site (some sites larger than yours, some smaller). I keep reminding myself, I'm in the wrong business!!!!
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#5 Posted : 10 April 2008 09:55:00(UTC)
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Posted By Kieran J Duignan PL The figure of '£150K' may represent excellent value depending on the actual return on the investment. In the best of possible world, perhaps it may even enhance your own fortunes in due course. Can you say what the range of the expected return on investment was when the decision was made to make it? And the extent to which the EROI are being fulfilled or exceeded?
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#6 Posted : 10 April 2008 16:39:00(UTC)
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Posted By Safety Dave Firstly I need to declare an interest in that my company provides BBS - I'll keep this generic though. Answers to all your questions come back to the same thing - it depends what you want to achieve and the practicalities specific to your site. You could implement "something" behavioural in half a day that costs £1000 all-in or you could have a 12 month programme that costs £50,000 and everything in-between (and more if the 150k example is anything to go by:-0. The thing that caught my eye was the local management buy in issue, if they are not on board then the chances of a succesful implementation are pretty slim. Is it a time issue for them? In terms of maintenance/analysis and local management time pressures (if that's what it is) there are alternatives to the supervisor/data led observation and feedback programmes and, as ever, it's horses for courses as to what suits your particular circumstances. Hope this helps and sorry it's so general but I don't know enough about the circumstances and challenges you face to be more specific.
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#7 Posted : 10 April 2008 21:28:00(UTC)
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Posted By Barry Cooper We introduced DuPont STOP for each other, and we did it in house. We had trained trainers, and these trained the observers. Been relatively successful, but you have to have it driven from the top, the senior management should also be involved and carry out behavioural observations Cost was approx £5k for materials, and approx £20k for a three day train the trainer workshop and has taken 12 months. We now plan to train all 124 employees in the programme. Barry
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#8 Posted : 11 April 2008 07:49:00(UTC)
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Posted By Jay Joshi It also depends upon the depth and spread of the BBS programme. It is simple to calculate the upfront costs (initial training, consultant costs), but there are ongoing costs. In most cases, you will need a steering group to implement and run the programme, i.e.resourcing for the steering group, administration costs for recording, analysis, results, publicity, time spent on the observations and so on.
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#9 Posted : 11 April 2008 08:03:00(UTC)
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Posted By Safety Dave I think there's a fine line between getting managers and senior managers/directors involved and enagaged with programmes (which is essential) and turning the whole thing into "just another management initiative" from the perspective of the workforce, potentially leading to the "blame the worker" syndrome so many companies have experienced with BBS and that Unions hate so much. Sight must never be lost of the fact that you are trying to engage the workers and make them understand not only that they should change their behaviour but that it is in their interests to change their behaviour - top down can sometimes feels like punishment, bottom up is empowerment. Barry - Out of interest, with the 20k for 3 day Train the Trainer, how many of your staff did you get trained as trainers for this amount and how many external consultants/trainers delivered the training over the 3 days?
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#10 Posted : 11 April 2008 10:28:00(UTC)
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Posted By Jay Joshi Refer to the excellent IOSH Guidance on "Behavioural safety: Kicking bad habits" at:- http://www.iosh.co.uk/fi.../Behaviouralsafety%2Epdf It requires a buy-in at all levels--neighther top down nor vice-versa!
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#11 Posted : 11 April 2008 21:50:00(UTC)
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Posted By Barry Cooper The cost was for training 12 trainers using one consultant. It did help with the fact that some of the trainees had some experience of a similar observation program. We are thinking of spreading it throughout our European sites, and am awaiting costs for this Barry
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#12 Posted : 12 April 2008 07:16:00(UTC)
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Posted By Safety Dave Cheers Barry, I have to say I didn't appreciate how much it cost to TTTrainer with STOP. Jay, what you say about getting buy in at every level is exactly what I was getting at, I didn't mean to sound like I was putting more importance on the workers if that's how it came across. I was just suggesting that a common trap is for companies to concentrate on the management/supervisor side of things and not get employee buy-in *in addition* to that.
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#13 Posted : 18 April 2008 17:08:00(UTC)
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Posted By Ian G Hutchings Hi Unfortunately the implementation of BBS is seen as being expensive and quite rigid by many. From my experience the larger packages can be too generic and not take into account the true organisational and commercial root causes. Anyone considering such an approach should ensure that the consultancy involved spends time upfront to understand the true reasons for the causes of unsafe behaviour and conditions in the workplace. I consistently find that many of these are rooted in the set up of the organisation, flow of information and involvement/feedback from employees. I would not be able to give set prices until an initial needs assessment has been completed. This often saves a great deal of wasted time, effort and cash. However, typical ranges of fees can be provided. These range drastically from one organisation to the next. Performance based pricing can be explored e.g. flat rates and then bonuses upon visible and tangible reductions in unsafe behaviour and resulting reductions in injury rates. Clients tend to like this as the risk is shared. Ian
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