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#1 Posted : 05 May 2008 18:27:00(UTC)
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Posted By Paul Darren Joseph
Hey Guys,

I recently started doing some consultancy work in occupational safety and health and has been requested by a small company to prepare a sms for them. they are obout 45 people strong and operate two work-over rigs in the petroleum industry. I do not want to overprice neighther do i want to sell myself short. Does anyone have an idea of the industry standard for a company that size?

Advice is invited.

Paul
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#2 Posted : 05 May 2008 20:14:00(UTC)
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Posted By PL
I'm not a consultant, but it doesn't seem fair to "pluck a fugure from the air" (now I know where some of you get your quotes from ;)).

Why not work on a chargable basis? Per day or per hour?

That way if it's simple or complex the costs are covered.


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#3 Posted : 06 May 2008 09:03:00(UTC)
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Posted By GeoffB4
Yes, I was surprised at the question as well.

Work it out for goodness sake. What is your daily rate, how long will it take, what are the travel and other expenses, and then simply add those up!!!

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#4 Posted : 06 May 2008 09:33:00(UTC)
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Posted By Kieran J Duignan
Unless the value they perceive in what you offer enables you to do good business, you are at risk of sowing recurrent and difficult problems.
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#5 Posted : 06 May 2008 10:02:00(UTC)
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Posted By Paul Darren Joseph
yes, yes, yes. I did my figures and charged 12000 trinidad dollars.(12 Trinidad dollars to one pound) so is 1000 pounds considered exorbitant or is it reasonable? just a guide i am looking for people.
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#6 Posted : 06 May 2008 10:09:00(UTC)
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Posted By GeoffB4
I think £150 is right for this job, OK?

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#7 Posted : 06 May 2008 10:25:00(UTC)
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Posted By Tabs
I think your price (Darren) is very reasonable and I would hope your invoice reflects the hours worked (show them what value they are getting).
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#8 Posted : 06 May 2008 10:27:00(UTC)
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Posted By Paul Darren Joseph
Thank you Tabs
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#9 Posted : 06 May 2008 12:01:00(UTC)
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Posted By GeoffB4
How can you judge that Tabs unless you know the circumstance in Trinidad, you know the exact amount of work involved, the state of the premises, you know the level of expertise involved, you know the current state of h&s in that particular workplace etc etc ....

The second response was about right - guesswork!

Oi fink £250000 is a reessonabbe figer fer it. eny1 wont to aggue
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#10 Posted : 06 May 2008 12:12:00(UTC)
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Posted By Kieran J Duignan
The problem Paul has sketched is by its nature 'ill-defined': like all problems of human behaviour, it can't be fully defined and a 'satisficing' solution both depends on circumstances and may ultimately be arbitrary.

This doesn't prevent Paul, or anyone else, adopting the most coherent current practice known as 'evidence-based'. This endeavours to gradually improve service by dovetailing outcomes with the theory or theories used in practice. as well as to recognise that the client's view of evidence may differ, or be narrower or wider, than the person supplying a good professional service.
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#11 Posted : 06 May 2008 12:18:00(UTC)
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Posted By GeoffB4
Spot on Kieran.
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#12 Posted : 06 May 2008 13:43:00(UTC)
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Posted By Ian Waldram
The recent IOSH Consultancy good practice guide (downloadable from 'information centre' to the left) may help you think things through re rates to charge. Also you should note that the companion guide for clients ('Getting help with health and safety') tells them to be careful not to end up paying for "a generic package of information, a set of risk assessments that aren't tailored to your situation or just a health and safety manual. One size doesn't fit all. Any information a consultant gives you should be specific to you."

An effective 'safety management system' is certainly NOT a fixed price documentation package that can just be handed over for implementation by a client without further support - but your original posting suggests that might be your expectation. All readers should be aware that, if it came to the attention of IOSH that one of our members was blatantly contravening our published guides, that might be a reason for initiating our internal disciplinary procedures.

Ian Waldram
Trustee
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#13 Posted : 06 May 2008 14:24:00(UTC)
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Posted By Mitch
Paul,

A reasonable cost would be one that both you and the client are happy with. I would have thought a company 45 strong in the offshore industry would expect to pay more for a robust SMS than a contract office cleaning company employing 45 people.

Mitch
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#14 Posted : 06 May 2008 14:40:00(UTC)
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Posted By CFT
Hello Paul

Being qualified and fully competent has to be worth a good days pay, irrespective of not wishing to price yourself out of it.

I assume CoL is completely different where you are, and what I perceive to be a healthy days pay (no pun intended) may be quite different where you are. Based upon the figures you have earlier suggested, what is a quality salary paying in Trinidad per annum? Perhaps you can equate it on that basis, jiggling consultancy rates around with salaried. Out of interest, how many days work are you going to do if you charge $12,000?

CFT
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#15 Posted : 06 May 2008 15:08:00(UTC)
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Posted By Tabs
Geoffb4 - I gave an opinion, I am free to do that.

Ian - I think you might have misread his post, I don't think he suggested that it would not be tailored or unsupported ... but I might be wrong, perhaps you could point it out to me?

Because of IOSH's policy for this forum, none of can tell whether he is a member or not anyhow.

Here in the UK prices for consultancy range dramatically, here in the City it is as much as £750 per day.

If Darren has provided a tailored policy to a company in the oil industry, I still hold it is a reasonable (even cheap) cost. Sure things depend on local economy, but where company profits are set at global standards, then surely cost can be set to reflect that, and good luck to them. My suggestion of including the hours worked would provide them some gauge as to value.

Darren was obviously nervous of charging $12k and my experience (which you don't know Geoffb4) suggests that is reasonable. Only opinion though ...
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#16 Posted : 06 May 2008 16:06:00(UTC)
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Posted By Ian Waldram
Tabs,
I was interpreting his posted request. He was clearly thinking in terms of a fixed price for what should be a client-dependent service. Also his query implies that such a fixed-price deliverable is typical, such that other forum participants would be able provide price comparisons from having delivered simialar packages.

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#17 Posted : 06 May 2008 16:57:00(UTC)
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Posted By GeoffB4
Of course you can have an opinion tabs, and you express it frequently. Good for you.

But you are wrong to try to approve a price with the information you have to hand. There are a huge number of factors involved - that with your 'experience' you should know.

Ian is right, we were being asked the cost of a package - you can't possibly know the answer to that and you could be misleading both the inital contributor and other readers.
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#18 Posted : 06 May 2008 16:59:00(UTC)
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Posted By GeoffB4
tabs - which city?

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#19 Posted : 06 May 2008 17:20:00(UTC)
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Posted By Tabs
City = London

Ian, I have experience of a few consultancies that price based on square footage, or size of company. It is not as rare as perhaps you would like, or more correctly, it should be.

I have had to price services in different countries, and find wide variance, but none of them particularly cheap.
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#20 Posted : 07 May 2008 03:55:00(UTC)
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Posted By Paul Darren Joseph
I appreciate all responses given to my post, but i really didn't think it was going to cause such a stir. Please allow me the opportunity to clear things up a bit.

In our country many employers/companies are trying to comply with our recently passed Occupational Safety and Health Act 2006.The main oil company has taken steps to improve its own safety performance and by extension their contractors are required to follow.

Having recently attained my Nebosh Level 6 Diploma and attaining membership in IOSH a friend referenced the company to me for assistance in developing a safety management system/plan to be submitted to the main oil company, outlining how they propose to improve and efficiently manage safety and health within that org.

The system I designed was patterned after OHSAS 18001. The SMS is very tailored and relate specifically to the organisation.Site visits were conducted at their office and rig locations, risk assessments done, documents and records inspected etc.I worked on this for a period of three weeks, and put in approx. 3 hours per night before i completed.The final document was professionally done and was accepted by my client(the subcontractor) and the main oil company. Of course this is just the beginning since these plans have to be implemented, monitored, reviewed etc but that is of a separate.

The reason for my initial post was that I rendered similar service to another small company who was referred by my first client, but they to not agree with my price. Surely larger sized companies in Trinidad already have their sms up and running but for the small ones this is new and also to me as a young and budding safety practitioner. everyone i asked here could not really help me with a guide to reasonable pricing so i thought my colleagues at IOSH could help me. I did not mean to cause such a stir, however once again I must say thank you for your valuable contributions.
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#21 Posted : 07 May 2008 07:29:00(UTC)
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Posted By Merv Newman
H&S consultants have to be very flexible, ie no fixed "package", but must have some idea of roughly how much work/time would be involved depending on the client company and their circumstances.

And the "depending" depends on where they are today. And where they want to be next year.

For a small company (less than a few hundred employees) we quote 1 day of preparation (in the office) "send us all the paperwork" (this can range from a few pages to a few kilos) then we go for a minimum of three days on-site, starting and finishing with management meetings (part of the analysis is how many managers turn up on time at these meetings)

Bigger sites take more time, but not much more (5 000 employees ? 5 days on-site)

We then reckon the equivalent time, 3 to 5 days, for preparing the report, analysis, synthesis and recommendations. And one day to go back, present the report and recommendations and work out a detailed future path.

First contract finished. (8 to 12 days) Send the bill. Further work/contracts depend on needs and take-up of the recommendations.

"Office-based" follow up is usually free (letters, phone calls, e-mails. So long as I don't have to get off my bum. Further on-site visits, follow-up or training, are charged at the day rate. (I'll get to "day-rate" in a minute)

We also charge for travelling and hotels. Mileage/kilometres charges can be at what the income tax people allow for employees to be paid travelling on company business or what the company is prepared to pay an employee for using own car for company business (usually a lot less) Hotels (bed, breakfast, evening meal) depend on country and town. For mileage and hotels we estimate how much that will probably cost and write it into the initial contract. This way the client has an exact cost to write on the purchase order.

Now the tricky one. Day-rate. How much do you think you are worth ? How much does your client think you are worth ?

And how many days each year do you want to spend away from your wife and family in some grotty (or five-star) hotel ?

Charge high and you get to do a lot of gardening. Charge low and you are on the road every day of your life.

Take out CoL, income tax, social security and think about how much you would like to end up with at the end of the financial year. comfortable, or rich ?

(there are actually a few rich consultants. Most of us go for comfortable)

You could research other consultants in you area (and not just H&S) and base your thinking around that. Compare experience and client bases (should there be an apostrophe in there ?) Are you reallyreally worth it ?

Or just think of a number. And double it.

And I do mean "double it". First, you will only ever work half the paid days your business plan says you will. 100/year, not 200. And, second, the really worthwhile clients, those who believe in you, will be prepared for the higher cost. And have higher expectations.

When I started I based fees on getting back to my previous salary level. Plus a bit. And was comfortable. Then I got offered a job I really did not want to do (uranium mines in Niger, 1 000 kilometres from civilisation, in the middle of a rebellion ?) So I doubled the price. They took it ! So you've gotta go. The armed escort thing was pretty relaxed anyway.

Be comfortable and do a bit of gardening.

Merv









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#22 Posted : 07 May 2008 09:21:00(UTC)
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Posted By Tabs
Paul (and sorry for calling you Darren),

Thanks for the detail. I stand by my earlier opinion that your price is reasonable.

Merv - be careful mate, you might have just admitted to breaking guidance.
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#23 Posted : 07 May 2008 09:27:00(UTC)
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Posted By Paul Darren Joseph
Tabs, either Paul, Darren or Joseph, any name you call me by, your opinion was well received
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#24 Posted : 07 May 2008 09:58:00(UTC)
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Posted By Jean
Hello Paul

I appreciate that you have been receiving a lot of responses from those based in the UK. I would like to suggest that it might be appropriate for you to make contact with local consultants as to how they price their packages. I do a considerable amount of work in different specialisms, and my experience tells me that having a one stop pricing structure doesn't work.

Pricing is a fairly controversial subject. I was offerred £100 per day to undertake sub work for a consultant. Fortunately, I have a very good friend who suggested that if you think you are worth nothing, then you'll receive nothing. I have just been employing a consultant for training purposes at £850 per day plus expenses. Someone up the ladder thought that this was a reasonable rate to pay for a trainer on a risk management programme. I now do all the training that he did, and deal with all the problems. It effectively costs the organisation virtually nothing as this is just part of a role that I provide.

A business will pay what is reasonable. Having local business charges, will greatly support your arguements for what you finally propose to charge.

All the best

Jean

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#25 Posted : 10 May 2008 09:07:00(UTC)
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Posted By Philip McAleenan
Regarding the point made by Ian in respect of disciplining IOSH members, it is a statement that is unsupported by the institutions code of conduct and disciplinary procedures and members, particularly new members should not be worrying if they are in contravention of rule that they have net been made aware of.

Published guides are namely that, “Guides” and there is no requirement in the constitution or code of conduct that members of IOSH follow the recommendations contained within such guides, thus no-one can be made subject of a disciplinary hearing merely for ignoring them.

The definition of misconduct is contained in paragraph 3.2 of the Disciplinary rules, which can be obtained at http://www.iosh.co.uk/fi.../about/CodeofConduct.pdf

Any member who remains concerned should contact their local branch or a member of Council,

Regards, Philip
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