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Posted By AJM
I have a question i would just like to canvas opinion on if possible.
As we know agency work is quite widespread these days but how do people view the resbonsibilities and liabilities of the Agencies that supply labour only to companies.
Where do people believe the responsibility begins and ends if at all? and how much difference does it make if the agency is the payer or a third party pays.
One more question would be, how do you see the accident of an agency worker being handled in this scenario with regards to investigation and reporting etc..
Thanks in advance for assistance, i am just interested in an area a may come into contact with in the near future.
Regards
Alan
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Posted By Neil R
The mistake a lot of people make is that agency workers are classed as self employed, or 'subcontractor'.
This simply isn't the case, agency workers are temporary workers in most cases but in that time they are an employee of the company they are working for.
The agency itself is not responsible for the persons Health and Safety in the workplace, it is the companies responsibility. Of course the agency must ensure that the person is qualified and has the correct PPE but everything after that is on the company.
If an agency worker has an accident, it should be investigated as per the company policy, if it is RIDDOR reportable then the company must report.
A company who uses agency workers must treat that person no differently within the workplace, in regards to Health and Safety, Training, Supervision, policy and procedures.
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Posted By Bob Youel
try the search facility as this item has been discussed in-depth before
Its a very complicated area and it depends on each situation and the 'controller' is always the responsible person - its trying to get to the bottom of just who is the 'controller' that's the hard bit
We have a mix [~1600 agency staff at any one time] and some are controlled by the agency whilst others are controlled by the undertaking
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Posted By AJM
Thank you for the replies, i guess i was looking more from what the agency should do, for instance surely they must have their own systems and procedures that audit and make sure the companies they are sending staff too are reputable and safe or does that not bare creedance in this case?
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Posted By Jack
See this HSE info:
http://www.businesslink....=www.businesslink.gov.uk
Legal responsibility depends on who is the employer.
Effective management of the h&s of agency workers depends on the Agency and the user employer being clear about and agreeing who does what in practice.
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Posted By Bob Youel
after running a recruitment agency for many years [early 80's to early 09's] and dealing with them today I can assure you that the paperwork may look OK but no agency [nor person who wants work via the agency] will turn down revenue irrespective of other factors in all but the worst and blatant cases - even today when there are many employment laws that they may fall foul of the £ still comes first
Good agencies do what they can as do good clients
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Posted By Raymond Rapp
As Bob stipulates, this is not a simple area of the law. Case law dictates that the employer is the person who pays the wages of the employee and therefore the duty-holder. However, other contextual impositions many provide a number of contradictions.
By coincidence I am reviewing the competency of our agency staff, some of which are also supervisors, with particular reference to reg 4 of CDM Regs.
Following an incident on site our head office has tasked me with checking the skills and knowledge of people with regards to risk assessment and risk control measures. Having a nightmare to be honest. A quick review of our skills data base reveals many inconsistencies with regards to qualifications of both contractors and staff - never mind their knowledge of risk assessments!
Interested to hear what other colleagues make of it all.
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Posted By Phil Grace
A complex area which is far from clear....
Just picking up on something that Raymond said about "...case law has determined it is the person who pays the wages that is deemed to be the employer..." (or words to that effect).
I thought that past case law had set out a number of "tests" that determined the master and servant relationship. And that these tests included matters such as did the firm/body etc
have the power to direct the work
specify systems of work
supply or provide tools etc
I think that even if the agency paid the agency worker - which I understand is quite common - the firm where the agency worker is employed as e.g. a FLT driver would be more likely to be regarded as the employer from a H&S perspective.
Phil
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Posted By Phil Grace
Furtehr to my previous comments. Most disputes about agency workers revolve around employment rather than H&S issues - e.g. discrimination, unfair dismissal etc.
James v Greenwich (2008):
Claimant worked for council, stopped working and then returned as agency worker.. There were two contracts one between agency and claimant and another between agency and council. The one between agency and council stated that the individual "... would be under the supervision, direction and control of the council.." and that the agency would be responsible for remuneration and deduction of PAYE/NICS.
Cable & Wireless v Muscat (2005):
In tis case the individual was judged to be an employee of the end user - since there was "... an implied contract...."
Brooke Street Bureau v Dacas( 2004) :
In this case the individual worked for the end user for 5 years before being dismissed for alleged misconduct. The individual then alleged unfair dismissal... The case was heard as follows:
Employment Tribunal: Decided that individual was not an employee (of end user) since there were no contracts
Employment appeal Tribunal: This overturned the previous decision, finding that she was an employee of the agency (hence no unfair dismissal)
Court of Appeal: Overturned EAT ..
Interesting that a press comment cases such as these commented that the outcome will always depend upon the "facts" and true nature of the relationship between the parties....!!
Phil
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Posted By andy.c.
Phil
Interestingly a couple of years ago i spent about 3 months with an agency as an FLT operator, i worked at over 6 companies for varying amounts of time. only one of the companies checked my credentials and after a short assessment issued me authorisation to drive, the rest believed that as employed by the agency it was there responsibility to ensure that i had the correct training to drive the equipment.
In the case of an FLT operator if ensuring basic training is the responsibility of the employer (pay master)this would mean the agency, however specific job and familiarisation has to be the responsibility of the company the agency worker is contracted to. Doesn't that mean a joint responsibility?
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Posted By Charlie0538
I Have asked the same question of my local authority as a main employer of agency staff in a warehouse environment. Their response was exactly what i would have expected, no difinable line (or am i being niaive), they said.
"An employer's health and safety duties towards agency staff can not be passed to another party by civil contract. Employment agencies and employers should ensure that there is a clear understanding of who is responsible for the day to day management of the health and safety of agency staff; it is recommended that this agreement is recorded in writing."
thanks
charlie
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Posted By A Campbell
Is there no a marked seperation between employment law and H&S law?
The employer or persons in charge of the undertakings have duties, the agency... supplier of manpower have duties also.
Similar environment would be where a school placement is given in a work place... the child/young person is treated as a employee in case of H&S law?
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Posted By Raymond Rapp
Much of case law is not based on health and safety issues but still applies. The case I referred to previously was a HM Revenue and Customs case, which decreed that an 'employee' is a person who provides a service as as per contract of employment. Conversely, a person who is a 'service provider' is not deemed an employee. The employer was deemed to be the person who paid the wages directly to the employee and not who engaged the employee. The actual case citation escapes me for the moment.
I am not suggesting that this example is definitive or even the only one in this complex area of law. Suffice to say that making presumptions serves no purpose.
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Posted By Phil Rose
Sorry - I have only had a very quick skim through the various responses.
I did a good bit of research on this a while ago, and suggest that you review the MHSW ACoP and the HSE website.
There is a joint responsibility between the 'agency' and the 'user employer'. I have tried to apply a practical/pragmatic approach by asking the question "who is based placed to deal with this" and in most of the cases I found that the 'user employer' was, although I accept that this varies with the kind of work being done.
Hope that makes some sense
Phil
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Posted By Bob Thompson CMIOSH
Octel v rgp 1995 clarifies the relationship between contractors/supplied labour. basic summary is that if you employ a contractor or similar to do a job on your behalf, they are to be classed as employees of your company. because if they did not do the work ,you would have to therefore it is your undertaking.
Bob
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Posted By Raymond Rapp
Either way s3(1) of HSWA provides a duty not to expose persons to risks who are not in his employment.
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