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#1 Posted : 07 May 2009 17:05:00(UTC)
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Posted By Saz
Bodyshop estimator - working 'off site' i.e home addresses, workplaces, public car parks etc, in order to estimate vehicle damage (Insurance Company customers).

My risk assessment is going well, but i would appreciate any advice/recommendations regarding things to consider.

Things i am already looking into are:
- lone worker situation
- contact with damaged vehicle parts/panels
- exposure to hazardous/dangerous substances
- exposure to BBV's
- manual handling issues
- use of lifting equip
- ppe requirements
etc.

The issue that is causing me the biggest headache is when the estimator is carrying out his work in a public/business car park. I immediately started thinking of setting up a barrier around the relevant vehicle, with space still available for the estimator to carry out his/her work - but is this type of control measure OVER THE TOP? Are there complications with doing this due to the fact it would be in a public/business car park?
When carrying out his/her work 'on site', they are in a designated, marked off area.

Your thoughts please. Help will be much appreciated.

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#2 Posted : 07 May 2009 22:32:00(UTC)
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Posted By Ron Hunter
From your description of the circumstances Saz, the car would be in driveable condition?
Your approach and list of potential hazards then seems OTT to me. A decent estimator in those circumstances would probably do his inspection with hands in pockets and a walk-round the vehicle.Misalignments, dents and dings are often easier to spot when standing some distance away from the vehicle.
Those estimators with experience will know from the extent of visible damage whether sub-frames or body-shell are likely to be damaged/require re-alignment, but that couldn't be confirmed anyway until the car is in the shop.
Bear in mind that it is an offence to continue to drive a vehicle with projecting sharp edges etc.
Biggest risk? The same as you and I face doing our weekly shop - getting run-over in the car park! Question to ask: does the work activity compound this risk?
Hope this helps
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#3 Posted : 08 May 2009 09:00:00(UTC)
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Posted By Saz
It does help - thanks Ron.
Think i have been looking at it in the same way i have been assessing the way in which they treat the heavily damaged vehicles on-site.
Thanks for shoving me in the right direction.
Saz
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#4 Posted : 08 May 2009 09:56:00(UTC)
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Posted By Stuff4blokes
Having watched damage estimators at work in car parks I concur that the greatest danger is from other vehicles.

Stepping backwards to take a wider view, bending down in the traffic route, reversing drivers, drivers looking for parking spaces not pedestrians... etc. If this is on a public roadway then traffic speeds are likely to be higher.

The ideal is a little used corner of the car park, two-man job, lookout, barriers and signs, hi-vis plus a high level of employee awareness. Reality will however intrude and result in only some of the measures being available.
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