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Posted By Martin H
Scenario - an employee does a manual lifting job in a factory every day. The items being lifted are always the same.
One day, they complain about a sore wrist. There is no apparent reason ie nothing was dropped, they didnt trip whilst carrying an item etc.
It does not result in any time off work. They then ask to see a copy of the "accident report" as they want to ensure that it has been recorded in the accident book.
So - is it an accident, an incident or neither?
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Posted By Paul Leadbetter
Neither, in my view, as both an accident and an incident are single events.
Paul
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Posted By Brian Hagyard
Martin
I agree that it's not an accident and I would not have entered it in the accident book either, but a sore wrist in the circumstances you describe may suggest poor manual handling with a potential for a WRULD (work related upper limb disorder - repetitive strain injury in old money) so I would be investigating the circumstances that led to this complaint.
Brian
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Posted By Saz G
I came across this myself on a few occassions at my workplace. Some of the guys were going off with supposed WRULDs and bad backs etc, which led me to implement an Occ Ill Health reporting form alongside the existing accident form. It was basically the same as our near-miss report form but gave them the opportunity to advise my department of occ health issues that weren't necessarily related to an accident/incident and prompted further investigation.
Yes, it is another piece of paper, but across the sites that work 24/7 where the staff don't always have daily access to my dept or senior management, it has proven very useful. They have even used it to report cases of work-related stress.
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Posted By Steve Clark
I suspect I would rather it was entered into the accident book, preferably that than get a claim with the comment - 'i wanted to put it in the accident book but they wouldn't let me'. By the way - why were they asking if you had put it in the accident book? Surely the purpose of the BI510 is primarily DWP - the employee should ensure its completed; if unable then you can do it for them.
Incident is an 'event' as previous person said a single defined event. Accident is an incident that has an end result e.g. injury. However, please don't assume that a report of pain and suffering from no appearent 'event' means that there wasn't one. Think cumulative stress. Suggest carrying out a RULA if applicable.
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