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#1 Posted : 08 June 2009 10:36:00(UTC)
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Posted By keith2722 We have an employee based on a client site who has been told to complete a DSE Self-Assessment form. It is my understanding that this is fine providing that the employee has received suitable and sufficient training prior to completion of the assessment, in this instance the employee has not, however the clients H&S guy has advised that as there is guidance provided within the assessment form then this is legally compliant? Where do we stand?
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#2 Posted : 08 June 2009 15:31:00(UTC)
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Posted By garyh A lot of organisations are doing this, and it is probably, in my view, compliant with the DSE regs. However..fast forward a few years when someone puts in a claim for some sort of musculoskeletal disorder, RSI etc etc. The employer will claim that an assessment was done. The other side will say that it was done by someone who was not sufficiently competent............and they will probably win because of that. get the cheque book out! All in my opinion of course. It saves money to get individuals to self assess now, but in the long term will cost more, in my view.
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#3 Posted : 08 June 2009 15:35:00(UTC)
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Posted By clairel Personally I don't see a problem in self assessment for DSE (after all it is yourself and your needs you are assessing) as long as the form is self explanatoary (most are) or has guidance with it.
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#4 Posted : 08 June 2009 15:43:00(UTC)
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Posted By safetyamateur Keith, I think the phrase 'self-assessment' is misleading. The users will complete a questionnaire which should then be looked at by someone who can make decisions on whether more information is required from the user, work routines/workloads need to be changed etc. In effect, someone else does the assessment. If the questionnaire's based on the DSE Regs version (Appx 5), then there's some good guidance in there but it doesn't cover everything, for example it doesn't cover work routine. You could do worse that issuing the 'Working with VDUs' leaflet alongside the questionnaire.
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#5 Posted : 08 June 2009 16:05:00(UTC)
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Posted By garyh Got to disagree. When doing assessments you often find people with poor posture, bad workstation setup etc who "like" it that way. You have to persuade them to change. Do you think that they will assess themselves properly? Or read any guidance? This particularly seems you apply with younger people, who think it will never harm them. If this principle is so great, why not apply it to all forms of risk assessment, eg manual handling, COSHH, other hazardous tasks etc etc. I know that we want people to think about what they are doing, however I think that this will be a false economy.
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#6 Posted : 08 June 2009 16:34:00(UTC)
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Posted By Phil Rose A sort of 'Self assessment' approach, after suitable training is something that the HSE suggest in HSG90. The HSE approach is to train the user, the user completes checklist and then an assessor reviews checklist to identify any potential problems.
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#7 Posted : 08 June 2009 16:54:00(UTC)
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Posted By clairel Having a DSE assessment done by someone else doesn't change bad habits (posture ec). Last time I worked in an office we used to put everything back to how we wanted it straight after the assessor had been round. I know all about the effects of bad posture etc etc etc but I still sit in an appalling way because it's what I find comfy. Ergonomists maye cringe and scientifically they may be right but my body likes me to sit in a certain way and if I had to sit rigidly upright etc etc I would be uncomfortable as hell (am I allowed to say that word?) A well written DSE assessment will get the necessary answers to comply with the regs but you cannot stop people choosing to sit badly or arrange their desk in a less ergonomically satifactactory way. As long as you can prove an sufficient assessment was done, suitable equipment was provided where requested and sufficient information was given then you can do no more than that(and in my opinion should do no more).
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#8 Posted : 08 June 2009 16:56:00(UTC)
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Posted By clairel PS I don't have a bad back nor a stiff neck, nor RSI, nor eye strain...so I guess listening to my own body actually works for me! (and I'm getting a bit on in years now ;-))
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#9 Posted : 08 June 2009 17:00:00(UTC)
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Posted By Liz Skelton It is fine to have a DSE self assessment form providing that a competent person then looks at it and assesses the risks and ensures that appropriate control measures are put in place. I would also recommend reviewing the actual desks of a sample of people who have completed the form with "no problems" so that you can check that they have interpreted the form OK. Lots of companies do this "self assessment" - the emphasis should however be on ensuring that competent people check up afterwards! Thanks Liz
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#10 Posted : 08 June 2009 17:17:00(UTC)
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Posted By Kieran J Duignan Keith One of the critical issues is the standard of musculoskeletal health of the individual DSE user involved. To ensure that a suitable and sufficient assessment is carried out, it's a good idea to regularly issue a single A4 page monitoring form to each DSE user, whether they're resident on a client site or under your own roof. Two snares arise in relation to musculoskeletal problems. One is their insidious nature, with the result that they result in cumulative traums built up after years. The other is that an employee may not at first recognise the symptoms, unless they're received unusually good educaiton about them To reach a good decision, you may find it useful to imagine that a safety ergonomist is commissioned to write a court report on a claim by the employee and has access to all your records.
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#11 Posted : 09 June 2009 10:08:00(UTC)
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Posted By brian mills We always train the User in how to complete the questionnaire using a PowerPoint and typical seating to show how to adjust etc. Then do a follow up at the uses desk to ensure the self assessment was carried out correctly Regards Brian
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#12 Posted : 09 June 2009 10:25:00(UTC)
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Posted By Elfy At my partners place of work they don't involve employees at all with the DSE risk assessment process and carry them out without any employee input! How can that work effectively.
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#13 Posted : 09 June 2009 10:34:00(UTC)
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Posted By augustine Hello All I would say that self assessment gives that person in that area more ownership, more responsibility and accountability to make sure that they assess their areas properly. That person does not want to end up with RSI, WRULD do they? All it needs is some awareness and some guidelines for that person to assess themselves. then the person who is the competent person and then give feedback on the assessment, its called team work and working together
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#14 Posted : 09 June 2009 10:48:00(UTC)
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Posted By Sharon We have a selection of trained DSE Assessors who will help the "user" assess their workstation. Once this has been done the "user" then assesses their own workstation the next time. If the "user" has a problem with anything they then contact one of the trained DSE assessors for guidance.
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#15 Posted : 09 June 2009 10:55:00(UTC)
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Posted By Hilary Charlton We do self assessments but then I examine all the forms for problems and, if necessary, carry out a risk assessment and an ergonomic assessment to identify if the problems noted are real issues. I think this is fine as long as it is overseen by a competent person.
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#16 Posted : 09 June 2009 11:03:00(UTC)
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Posted By Bob Shillabeer Hilary is quite right, there is a strong case for self assessment provided it is monitored by a competent person who can recognise when action is needed and has the time to do it. The self assessment process is not a simple way out but a meaningful means of gertting people on board with the process.
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#17 Posted : 12 June 2009 23:41:00(UTC)
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Posted By Steve Clark I would kindly suggest reading the DSE ACOP; it gives clear guidance on when a self assessment can be used as a reasonably practicable solution to assessing - for all other scenarios it is also clear that the 'employer' needs to carry out the assessment. I fear there is far too much 'gut instinct' as to what is right and wrong. It seems best to look at the law/guidance first - then if there is no appropriate guidance let your experience guide you. It avoids the clever young claimant's lawyer from jabbing you in the ribs with "the correct method that a competent employer should have followed" when it goes pear shaped.
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#18 Posted : 14 June 2009 11:48:00(UTC)
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Posted By sylvia Tried the "having trained assessors" method, prevalent in many big, scattered LAs etc. The training is limited, and gives them only a "checklist" approach, following the - imho - simplistic HSE guidance on "correct" posture. Prefer the following approach. Expert (H&S) gives 30 minute briefing to large group from one office / section / group, demonstrating with real kit the KEY points, how to's (adjust chair, raise or lower monitors etc.) emphasising what the HSE stuff doesn't really - frequent micro and mini breaks, sit/stand, posture variations, use & position of mouse v keyboard, left v right handers. Give out support material, including talk-through of our particular choice of user analysis of workstation via interactive checklist online. Plenty of help whilst doing this too. Managers (or where they still exist, assessors) then collate and review results, and to refer to "expert" only if there is a more significant problem. Expert can then also cast an eye over the results AND take a walk through of the office. Casting a practised eye over a group of people actually at work can be a quick and effective method of monitoring standards. In fact, am thinking of training new-style DSE assessors in doing just that, with instruction on what they are looking for what it means, and how to fix it, plus (ESSENTIAL!) an understanding of office psychology / human behaviour, will provide better functioning assessors than checklist training. Involving users is essential in my view as it combines the right degree of information / training with cost-effective individual analyses of hundreds of workstations. However, the organisation and management of the process does require some thought and work to make it run smoothly. It also requires that the H&S expert is truly an expert, and develops a broader understanding of the basic realistic ergonomic principles against the HSE guidance. I recommend far more research, reading and training that just the HSE material provides. Whether or not "trained" DSE assessors are a cost-effective and useful additional step depends on the organisation size, etc. "Policing" how people continue to sit and work is down to managers, who need to be involved at that overview level or the whole thing becomes "special" and belongs only to the H&S expert. One thing I have learnt - there is no way you can force-fit people into standard postures. Nor is it usually necessary, with better understanding of how the body and kit can work together to minimise real risk. The 'sit-up-straight' message is over-simplistic, out-dated and somewhat discredited by more recent research.
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