Posted By MR97 Hi We've made a start by deciding on the core departments HR, Payroll, Accounts, FM, IT etc and key people within them and making sure they have adequate cover in place should say 30% of the workforce become ill or need to look after other ill people. Making sure there are people to cover if a specific person is off by cross job training now. Setting up availability to work from home where suitable. Discussing it with our cleaners, suppliers etc. Next we need to go into the specific offices and sites and roles like first aiders, fire wardens etc and how they will deal with sick people and still provide cover in an emergency. Were mostly office based though so that probably makes it easier.