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#1 Posted : 16 July 2009 09:38:00(UTC)
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Posted By MDH I am currently completing a Lone Working Policy and would be grateful of some assistance with the following: When driving from point "A to B" would the worker be classed as a lone worker? The work we undertake involves people travelling to locations, which on arrival they often work alone. However this driving is sometimes done directly from or to home as apposed to leaving from a central base, therefore as an organisation this is classed as driving as part of their work and not their daily work commute. I have had different views from people within my sector of work and thought it may be good to open it up to this forum. Regards Martin
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#2 Posted : 16 July 2009 10:07:00(UTC)
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Posted By TonyB Hi Martin, You have just opened a massive can of worms!! The issue with lone working is that the term 'lone worker' is not legally defined. Therefore it is open to interpretation. Everybody will have different opinion and your not going to get a common consensus, so don't hold your breath for too long. In my opinion, classification as to whether or not driving is lone working in this cases isn't relevant. There's not a lot that can be done about the way the function is undertaken (driving is driving) so all you can do is consider the introduction for controls, e.g. its just down to risk assessment. Ensure simple controls like mobile phones (and car chargers! so they can't go flat on route) and consider the rest SFRP (checking in systems, alarms, etc.) I know this doesn't help much but i think its the nature of the beast! TonyB
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#3 Posted : 16 July 2009 13:49:00(UTC)
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Posted By Martin J Morley Perhaps not such a large can? Our definition is "those who work by themselves without close or direct supervision." Your explanation suggests that this might be true, especially when they actually start work, so lone working issues could be considered as part of an overall risk assessment of the job role or activity. What does your Road Risk Policy say? Have you considered that some individuals may have medical conditions that make them unsuitable for working alone? martin
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#4 Posted : 16 July 2009 14:39:00(UTC)
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Posted By Raymond Rapp Agree with the above definition which is also a HSE definition. In many respects lone working is similar to working in confined spaces - it depends on the risks and controls needed. Personally, under normal circumstances I would not consider travelling by vehicle as lone working. If anything it should be covered by a company driving policy. Ray
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#5 Posted : 16 July 2009 15:22:00(UTC)
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Posted By MDH Guys. Many thanks for your responses. The situation is that we have a Road Risk Policy which I have made reference to, I have also mentioned within the policy the requirements to assess the individuals suitability to carry out lone working activities, due to health issues etc, etc, etc. Initially I had a paragraph which read "Whilst driving the individual will not be classed as a lone worker, due to driving activities coming under the Road Traffic Act" or something along those lines however I think I will just remove that statement, as I have since added some guidance into the policy on protecting yourself when parking or returning to your vehicle, especially in hours of darkness and I just think it will confuse matters too much. It does seem to be one of those areas where due to there being a lack of specific advice, on when and where you are a lone worker it leaves a lot open to individual interpretation. As an addition to this discussion, would I be right in saying that the first person into a building in the morning and the last person to leave at night does not constitute lone working, the person is not locking up as we have 24hr security Appreciate your thoughts Martin
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#6 Posted : 16 July 2009 15:26:00(UTC)
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Posted By Ali We have employees working alone, but we exclude "driving" as we don't consider this "working". In any case, we all drive to work each day, so it would be complicated to include one and exclude another. maybe for certain companies like BT, Sky, DHL it is easier to include driving as part of their work duties.
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#7 Posted : 16 July 2009 15:55:00(UTC)
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Posted By Raymond Rapp Martin As you have rightly identified lone working is a very grey area. In a previous company we had train drivers but they were not considered as lone workers per se. As a safety person I could make good arguments for and against. The ultimate decision is based upon what you can reasonably do to protect them further. Using train drivers as an example, there is little one can do - no driver, no train! Ray
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#8 Posted : 16 July 2009 15:55:00(UTC)
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Posted By Ron Hunter They are alone. In the absence of a vehicle tracking system, minimum requirement is that they have a reliable point of contact they can report their movements to. ("I am just leaving A to go to B and I expect to be T long. I will call you again at X hours. The focus should then be on who reacts within a reasonable time of the deadline,and how,working back from last known location. Situation to be avoided is a call from spouse/nearest and dearest that their loved one hasn't come home.Do you know where they are? "Er........" I wouldn't be spending time pondering whether people fit the definition. Employers have some responsibility for mobile employees. Focus on the safe methods of work. And if the employee has to work outwith normal hours, then so does their manager!
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#9 Posted : 17 July 2009 00:19:00(UTC)
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Posted By andymak Whether lone working or not the employer has a duty of care. For example a contact number that the employee calls at the start of their journey, two hours in, or at each planned stop, and at the end of the journey. This allows the employer to ensure their employees are safe during the day, and if one goes 'missing' they have an idea of where they should be during the day, and can back track. Of course any data gained cannot be used for disciplinary means unless a change is made to contracts of employments.
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#10 Posted : 01 September 2009 19:10:00(UTC)
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Posted By tmorton63 Guys, apologies for the delay in adding to this discussion. I've only just become aware and will declare from the outset that I'm an MD (please don't abuse me) because I'm actually tech savvy and acutely aware of my responsibilities. Is it not correct that the HSE definition is about an individual rather than a task? EG If the employer 'routinely' (rather than on an ad-hoc basis) asks an individual to carry out a task within their job description and that individual is not supervised/accompanied than surely he/she is by definition a 'lone worker'. The nature of the task carried out by the lone worker eg driving; shooting; cleaning or whatever, should also be risk assessed and the combination of these two factors identify the strength of controls needed to mitigate the 'combined' risks?
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