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#1 Posted : 09 September 2009 18:57:00(UTC)
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Posted By roy walsh I live in a high rise block of flats. The council are drilling through galvanised steel into reinforced concrete walls, this is being done on all landings. the noise level exceeds 140db. The residents have not been notified of the hazards or been issued with any form of ear protection. I would like to know what legislation they are in breach of ? Also they are carrying out major refurbishment work in the same block, new kitchens, bathrooms & gas central heating. I know in the real world, under CDM regs this project would be HSE notifiable, but this being a residential property they seem to be exempt of this as well. How can I hold these cowboys accountable for their actions ? HELP !!!
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#2 Posted : 09 September 2009 19:07:00(UTC)
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Posted By Crim Just contact the HSE and Blow the whistle! You don't need to know what they are in breach of the HSE Inspector should know that!
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#3 Posted : 09 September 2009 19:15:00(UTC)
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Posted By Phil Rose Always a bit wary of these posts, and reluctant to jump in with both feet. It is possible that they aren't in breach of any legislation. They are not exempt from CDM because although the premises may be residential but as there is a landlord relationship it is not domestic and therefore covered under CDM. Could I suggest a measured approach of contacting the appropriate department at the Council and then if necessary TALK to the HSE.
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#4 Posted : 09 September 2009 19:25:00(UTC)
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Posted By roy walsh Nice one Crim, I contacted the HSE last year about a major fire on the 15th floor, both fire exits were locked. They told me to phone the FRA, they dont deal with residential properties. I have a couple of Nebosh qualifications, but its like I said, when dealing with residential, they seem to be a law unto themselves.
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#5 Posted : 09 September 2009 19:32:00(UTC)
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Posted By roy walsh Thanks for that Phil, The last time I tried a measured approach with those people they threatened me with an ASBO. Its more of a dictatorship than a council, if you know what I mean.
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#6 Posted : 09 September 2009 21:07:00(UTC)
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Posted By Linda Crossland-Clarke Hi folks I had the police ring me up the other day and ask me how to phrase an email to a scaffolding company on a domestic property - as it was the summer holidays it had become the local play ground! They copied the enforcing authorities in too. It got sorted. Regards Linda
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#7 Posted : 09 September 2009 21:08:00(UTC)
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Posted By Phil Rose You took a measured approach and were threatened with an asbo! Ummmmmmmmmmmmmm !
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#8 Posted : 09 September 2009 22:29:00(UTC)
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Posted By Sen Sar 140db......are you sure ??
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#9 Posted : 09 September 2009 22:31:00(UTC)
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Posted By Sen Sar 140db is almost the same as a jet endine @ 25 metres
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#10 Posted : 09 September 2009 22:32:00(UTC)
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Posted By Sen Sar its getting late, eyes are weary sorry for the typo's
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#11 Posted : 09 September 2009 22:40:00(UTC)
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Posted By DougB If your figures are correct then they company would surely be breaching "noise nuisance/environmental pollution legislation". The only problem might be that the law enforcers in this case is likely to be the same local authority officials ie environmental health specialists. Possible conflict of interest might ensue but from my experience they would normally take action either way. D
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#12 Posted : 10 September 2009 09:50:00(UTC)
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Posted By Phil Rose I can't help but feel slightly cynical about this post. I find it difficult to believe that any Council would respond to any reasonable complaint or enquiry with the threat of an ASBO. But to return to the issue. 140dB (not sure what weighting) is very high but looking at the type of work I guess that it is possible as well. To be fair, some work creates noise and there is little or nothing that can be done to mitigate that. in such cases I suggest that it is unlikely that a statutory nuisance would exist depending on the time of the day that the need for the work that is being done. The Council or contractor appear to be 'damned' either way. Their choice is to do the work which creates noise or don't make any noise but obviously that means don't do the work. In saying all that, they should have informed the residents and provided some, warning, advice and PERHAPS hearing protection. The issue to me seems to be more about communication.
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#13 Posted : 10 September 2009 09:52:00(UTC)
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Posted By Phil Rose Sorry I meant to add that yes it is possible that the LA's own EHO would be investigating a complaint made against themselves but this has happened recently in Norwich, with a music venue, and they did take action against themselves
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#14 Posted : 10 September 2009 10:40:00(UTC)
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Posted By Robert K Lewis Phil Rose Do not be so sure about the ASBO response - this threat has become very familiar in some places when a person attempts to assert themselves and question what a public body is doing. I have encounterd the response in both NHS and LA whereby any question about their treatment/service is regarded as an act of violence or threatening behaviour. On the noise issue itself the LA has people at work and I think the HSE may well be interested as S3 applies. Bob
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#15 Posted : 10 September 2009 11:55:00(UTC)
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Posted By Phil Rose Bob Lewis - I am never sure about anything these days. I have worked for, with and have made my own complaints to (against) LAs for many years. The Council I work for have dealt with numerous complaints, some justified, others not, including some serial and vexatious complainants but as far as I can recall we have never considered seeking an ASBO against a complainant, and nor have I ever been threatened with one when I have complained. I am wondering why that is. ASBOs may well be sought and used, but I would be very surprised if the Magistrates would issue an ASBO without being presented with reasonable evidence that one was justified.
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#16 Posted : 10 September 2009 16:16:00(UTC)
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Posted By alan noble Noise which is deemed to be prejudicial to health or a nuisance is dealt with under Environmental Protection Act 1990. In domestic situations enforcement would be by your local Env. Health Dept., and yes, they can act(serve abatement notices) against their own local authority (I believe it just means they have to get independent lawyers if going to court). Your Env. Health Dept. have a duty to investigate any complaint which might constitute a statutory nuisance under EPA. An individual can also take their own legal action under EPA. Since your issue is current I would take it to your local Env. Health. They should at least investigate and may be able get some changes in an informal way.
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#17 Posted : 10 September 2009 18:46:00(UTC)
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Posted By Robert K Lewis Phil It is I agree not a universal problem but worryingly it has appeared. I still think the HSE can be prodded into action as the noise arises from LA construction work and is an adverse affect on persons not in their employ - ie it is the conduct of their undertaking. The HSE are also the enforcing body for LA works as it is improper for a LA to enforce and investigate its own potential misdemeanours. Bob
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#18 Posted : 11 September 2009 15:54:00(UTC)
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Posted By alan noble The EPA 1990 is the 'daddy' legislation to deal with nuisance noise. 'Sect.79(1)(g)noise emitted from premises so as to be prejudicail to health or nuisance.' It is enforced by the LA. I don't see anything other than wasted phonecalls and time getting the HSE involved. Go to your local Env.Health, they have a duty to investigate which would include speaking to the relevant construction company or council depts. 1.In my experience EHOs bringing complaints to the attention of construction companies(LA or not)often brings the right result for the complainant short of legal action. 2. Roy doesn't say but I would have thought that the LA would have contracted the work out. If so abatement notice would be served by EHO's on the contractor and therefore not necessarily the LA. 3. Even if LA workers, EHOS will take action against the LA. If they don't they can be reported to the LA Ombudsman. 4. EHOs duty is to public at large not to their employers. For example,EHOs(and other Food Officers)are responsible for enforcement of food hygiene legislation in food premises including LA premises,if an EHO found EColi 0157 in a school kitchen,do you really think they wouldn't take immediate action?
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#19 Posted : 11 September 2009 16:20:00(UTC)
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Posted By Barry x The fact that this work is taking place during office hours and is temporary in nature then I cannot see how an EHO could class this noise as nuisance!! Noisy work is allowed within specific times and if deemed as necessary!!
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#20 Posted : 11 September 2009 16:53:00(UTC)
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Posted By graeme12345 how long will it go on for and is the work for your benefit. It is not the council it will be an external contractor. The persons who hired in the contractor to carry out the work will have no idea of their legal duties and they will not ask for competent advice from (if they have any) their safety personnel because what they will tell them will be almost impossible to put into action because the management and procedures at the LA is not set up for competent working. It is all about senior management forming housing associations and then making cut backs in maintenance and planned work to raise their brownie points for the directors who will look good in the eyes of the auditors when they come round to carry out their work
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#21 Posted : 11 September 2009 20:03:00(UTC)
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Posted By Phil Rose Barry - common sense at last, this is what I have been saying. Sometimes the noise is unavoidable in order to do the job. Hence I don't see how there can be a SN and my EHO colleagues at work agree. Graeme - what incredibly sweeping statements. It may well be the Council doing the work - some still have DSO's. Similarly there is absolutely no reason reason why the client officer wouldn't be aware of their statutory duties either. In my experience, many are very experienced, competent and careful and considerate. They DO ask for advice and most LA DO have competent advice and there are in the main very much 'set up' for 'competent working' - what a jaded and unbalanced view to take. And a Housing Association and a Council are generally two quite different 'animals'.
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#22 Posted : 14 September 2009 12:26:00(UTC)
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Posted By graeme12345 Phil, yes they are, and where do housing associations come from, the previous local council (employees from the council just transferred their condition under tupe to the new HA, so nothing changed there) which were disbanded by this idiotic government under the assumption that they are a good idea. These are still staffed by the ex council workers. And the few employees at the top of the council employees who were team managers are now promoted to directors, and all they do is reduce the existing services to the tenants even more. They have managers, architects and surveyors who deem it the norm to contract the workout and then they have no comprehension of their liabilities in managing the works Tenants now have two sets of wages to pay for out of their council "poll" tax, the remaining local council employees and the Housing Assoc.'s what private company spends any where near the amount of money on H & S training that a housing association does, they will spend £8 or more per head on sandwiches for their employees attending a training session where no one has even been assessed if the employee really needs the training, (especially so for their employees in their sheltered schemes)why, because they are a "investor in people" and it looks good when the auditors come calling
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#23 Posted : 14 September 2009 13:18:00(UTC)
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Posted By AHS Surely our Govt bodies wouldnt threaten people for complaining - next people will be alleging they were tortured or dismissed for whistleblowing!
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#24 Posted : 14 September 2009 15:03:00(UTC)
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Posted By alan noble Barry x Sorry to disillusion you but you can't just create any noise you wish just because its temporary and in "office" hours. It is normal for construction site operators to given conditions such as permitted noise levels and working times which the LA Env. Health will consider if complied with would not be likely to cause nuisance in that area. Permitted maximum noise level will be relative to the pre-contract ambient noise level of particular area e.g. For pre-existing noise level(quiet residential area perhaps with a nursing home)Laeq 35dBA,the permitted level between 0700 - 1900 would be Laeq 65dBA and LAmax 86dB. If you go to the original post the only information given is LAmax 140dB, the maximum permitted level I have ever come across is LAmax 101dB. Permitted level would be measured within the noise affected residence i.e. Roy W's. I would also suggest that if this work is so 'necessay'that it would have been good PR by the construction compnay to have explained this to any affected premises. Phil R are your colleagues saying its absolutely not an SN, I don't see how they can come to that view on the meagre facts presented so far.
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#25 Posted : 14 September 2009 16:23:00(UTC)
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Posted By Steve Lane Noise can be both statutory and private, section 79 EPA for statutory,with this you will require others to be prepared to stand up and be counted, physical measures can be employed to reduce the noise level but you have to answer, is the work being carried out to improve what you currently have, and will it enhance your life when completed .Solicitor for private.also it can only be a nuisance if the person or persons creating it are aware that it is causing distress, call the office of the workers
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#26 Posted : 14 September 2009 16:25:00(UTC)
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Posted By Phil Rose Graeme, I am well aware that many (not all HA's or RSL's) were 'spawned' from LA's and that many not all of the employees would have transferred across. Indeed the RSL/HA next to us that transferred our housing stock has a significant number of employees that were not previously with the Council, the CEx was NOT from an LA and had never ever worked for an LA. My point is that you made a number of very sweeping statements about the way that over 300 LA's and goodness knows how many RSLs work, that are unsubstantiated and I would say are largely, inaccurate and incorrect. Your posting seems largely 'politically' motivated and very little to do with health and safety. Most LA's and I would have thought HA's have pretty good H&S procedures, certainly those in my experience do. Hertfordshire may be different of course! Alan, I described the situation as per the posting on the thread. My colleagues said that if the work needed doing for the safety of the building structure etc, and that there was no other way to mitigate the noise levels, and that the noise was within reasonable hours then they would not be likely to pursue for SN. They clearly take into account a number of factors such as: the time of the day the duration of the noise the frequency of the noise occurring the type of noise why the noise is being generated whether there is 'societal acceptance' of the noise As I said earlier on in the thread, I am rather cynical about threads like this with titles such as 'COWBOY COUNCIL' etc, especially those that claim that someone has been threatened with an ASBO just for making a compliant and that the 'landlord' is exempt from CDM because the property is residential. I suggest that there is more to this than meets the eye. As the thread seems to have strayed well away from H&S I wonder if the Mods might consider locking?
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#27 Posted : 14 September 2009 16:30:00(UTC)
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Posted By seanie when i first started work as a lift engineer i worked on a council estate modernising the lifts. the first fitter i worked with used to save all hammer drilling jobs till the sunday morning! hes expanation was that if he had to work on a sunday morning and have no lie-in, nor would anybody else!! and overtime was voluntary
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#28 Posted : 15 September 2009 11:23:00(UTC)
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Posted By Barry x Alan, I am well aware that you are not allowed to make any noise you please if it is temporary but given the circumstances as provided by Reg there is no way that a LA Env Health Dept is going to take action against legitimate temporary work during reasonable working hours! Consultation between the contractor and the residents would have been advisable as a courtesy!
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#29 Posted : 15 September 2009 13:40:00(UTC)
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Posted By Peter F. Surely the LA should have considered that this work that is required otherwise it wouldn't be getting done, will disturbed the people who will benefit from it. It they will also benefit from the noise created by the ripping and and fitting of the new kitchens and renovation work when it is completed. I have work done on my house and it is inconvenient times but there you go. Sometimes we have to have some inconvenience for our benefit. maybe they should have put you all up in a nice hotel in another country, until the works complete., but then again some people would still complain.
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#30 Posted : 16 September 2009 16:22:00(UTC)
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Posted By Telfie I am a health and safety adviser and work for a LA Our housing improvement team are currently working on high-rise flats, fitting kitchens replacing windows etc; Part of this work includes using mast climbers etc. This work is notifiable under CDM and we ensure all residents are briefed of the work schedules and working areas, they are also informed of the potential hazards and noise, we even offer hearing protection, although the noise is more of a nuisance problem. When we actually work in their flat, the resident is moved to other accommodation (same building)during the works. I make regular site visits and tenant liaison officers are available and located on site, should residents have any issues. I can only speak for the authority I work for, but I know for sure if a resident made a complaint it would be investigated and dealt with. No ASBO, No HSE….. Just good communication Telfie
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#31 Posted : 22 September 2009 13:04:00(UTC)
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Posted By Peter Tanczos I would try complaining to the council first. If you get no joy, write to HSE & EPA cc'ing the other. An 'anonymous disclosable' complaint about noise is duty-bound to be investigated by the HSE. From your description, the project definitely comes under CDM and the "domestic" exemption doesn't apply because the work is on the Landings i.e. "Common Parts". at 140dB, Sections 2 & 3 of HASAWA and Noise at Work Regs both apply. EPA enforce noise as a 'nuisance' which considers duration, timing etc. and is unlikely to be able to address the issues in a timely manner.
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#32 Posted : 22 September 2009 13:33:00(UTC)
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Posted By Mike Miller Well said Telfie! Having worked for a contractor on Decent Homes Standard refurbishments I am aware that there are consultation sessions regularly with the tenants association (local residents) Elected members and the housing team. PM's are appointed from the housing team and tenant liaison officers are always on hand. Yes there is mass disruption but many housing groups having this work done make provision for residents to AVOID the noise and public risks to the work by allocation of daily day/rest centres such as library, community centres and such! But you can lead a horse to water but you cannot make it drink! Some people will just not use the facility and then just moan despite spending around 10k on there property for their benefit. When we did it we offered a decant to those who were too ill to have the work done around them (that's an empty property that is already complete in another block on a 4 week turnaround) In a tower block there is no where to hide with mast climbers going up and down all day, people gorking in the windows and electricians hammer drilling from dawn to dusk. Its not Ideal to do refurbishment works around people in residence but with proper risk management it is perfectly safe. I personally enjoyed the challenge of the work
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