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Posted By loweysafety
I don't know why, but I am struggling to find a comprehensive list of civil and criminal cases for companies fined/sued for not having adequate lone working systems.
Can anybody help with this? I would post this on the study page but can assure you its not for an essay or NEBOSH etc but to present to my monitoring technicians as to why they need to use the our system when on site monitoring.
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Posted By Kieran J Duignan
Since you say that your objective is to present to my monitoring technicians as to why they need to use the our system when on site monitoring, I wonder why you apparently belief that information about case law is the best way of addressing this need.
Relevant research indicates how graphical moments illustrating the outcomes of bad decision-making have impact in communicating messages of road safety. They impinge on relevant emotions and the asscoiated nerve centre, the amygdala, in ways that legal information can't.
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Posted By Phil Rose
Kieran - I tend to agree, I don't see that using case law is necessarily the right way to go about it. I think it would be far more fruitful and relevant to discuss the outcome of the risk assessment.
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Posted By loweysafety
Good point. I didn't think of that. Phew!
Could have walked into spot of bother there.
Cheers for the advice on both counts.
I'll refer the civil stuff to the boss.
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Posted By Kieran J Duignan
Isn't problem-solving or even managing problems that can't be 'solved', the most interesting part of occupational safety (and health)?
I wonder whether or, to what extent, simple decriptive statistics may also contribute to problem management in this instance. Like thinking of the cues of potential harm that lone workers might gather and share, followed by periodical statistical analysis and feedback, both to them and to management (who might need to be persuaded about investing in a safety process or gadget, based on empirical evidence.)
Perhaps communication may be the most challenging...as everyone brings their own emotions and perceptions to the 'communication space'.
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Posted By loweysafety
Cheers Keiran, I agree.
The lone working log-in system is in place with emergency activation but due to inconvenience, forgetfulness and "I know the site like the back of my hand" attitude the technicians are not using the system. Following review it flags non conformances and the discipline route is one I'd rather not go down (although that has been considered).
It's a culture thing which hard to address so was looking for impact statements and using the technicians safety and prosecution line to get that message accross. Agreed the civil stuff is a mistake as I was highlighting the protection side of things in system usage.
I certainly welcome any other advice you have.
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Posted By martinw Cases and advice if it helps http://www.hastam.co.uk/hsnews/allentriestype in lone worker in the search box and it will bring up prosecutions and all advice noted from HSE on the subject etc
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Posted By Kieran J Duignan
If you really want to influence 'the culture thing', get management to support a cycle of surveys that embrace changes that relate safety of employees (and customers) to business needs.
When and to the extent that safety becomes part of ways of day-to-day thinking and talking is coloured by the quality of information management use to discuss safe behaviour.
The Dutch psychologist Geert Hofstede has interesting books about culture as 'softwre of the mind'. And the English psychologist, Nick Georgiades', had written a good book about how he influenced a major culture change when he was HR Director of British Airways (and it shrunk from 60,000 to 35,000).
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Posted By Kieran J Duignan
You state that "...due to inconvenience, forgetfulness and "I know the site like the back of my hand" attitude the technicians are not using the system. Following review it flags non conformances...."
This is exactly the area of behaviour that the safety ergonomist/psychologist James Reason examines in 'Human Error' (Cambridge University Press, 1990) and his subsequent titles.
If you want to change what you call 'the culture thing', you need to carry out systematic research into the factors that influence the perceptions of technicians about 'inconvenience, forgetfulness, etc'.
The relevant statistical method is called multiple regression which can provide detailed empirical analysis of the influences on the behaviour of technicians you wish to manage.
The big risk you take if you adopt this approach is not simply that you'll change behaviour and organsiational culture but you will also gradually improve your own mental health.
This can be daunting and most safety professionals choose not to take this risk and are content to stay in their comfort zone of legal prescriptions and auditing procedures.
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Posted By martinw
Kieran
interested. How do you in reality improve your mental health by the statistical methodology employed?
Interested.
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