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son of skywalker  
#1 Posted : 18 November 2009 09:43:55(UTC)
Rank: Forum user
son of skywalker

I work in a local authority and have been tasked with developing a system for behavioural safety and as a precursor to this a safety culture review.

I have enquired with the HSE and HSL about their new safety culture tool they are developing, which was supposed to be out in the autumn, but is now out in the winter (allegedly).

I would like to ask if any public sector organisation / local authority has developed a behavioural safety system and/or undertaken a safety culture review.

I have been reading up on the subjects but it is always better to get some pointers from someone who has gone through the process.

If you wouldn't mind sharing your experience and giving me some advice I would really appreciate it.

Please no responses from consultants touting for business.

Thanks son of skywalker
Barrie(Badger)Etter  
#2 Posted : 18 November 2009 13:37:18(UTC)
Rank: Super forum user
Barrie(Badger)Etter

Sky
You have mail.
Badger
son of skywalker  
#3 Posted : 19 November 2009 15:12:25(UTC)
Rank: Forum user
son of skywalker

Thanks Badger

I have e-mailed you.

I am always surprised how many people come up with answers for postings, like the Christmas party posting, but the response to safety topics like this one get few replies.

The Christmas Party posting has has 1562 viewings and 41 responses.

Behavioural safety and safety culture review gets 117 viewings and 1 response.

Maybe this topic is too difficult!?!

Son of Skywalker
Stuart  
#4 Posted : 19 November 2009 15:25:12(UTC)
Rank: New forum user
Stuart

If I could work out how to send you an email from this new system I would send you somthing too!
son of skywalker  
#5 Posted : 19 November 2009 15:34:20(UTC)
Rank: Forum user
son of skywalker

Hi Stuart

If you click on the blue "son of skywalker" top left, it allows you to send a private message. I have tried it but don't know if you can attach documents. I think it securely allows us to pass our e-mail details unlike the last system when all and sundry could see it if you allowed. I will use this to send a message to you.

That is the posting up to 129 views and 3 responses. We will beat that drivel in the Christmas Party posting yet!!

Hope this helps

Son of Skywalker
KieranD  
#6 Posted : 19 November 2009 15:54:26(UTC)
Rank: Guest
Guest

In my experience, there are three main difficulties about practising 'behavioural safety':

1. the concept means a variety of things to different people

2. it has its origins in an area of applied psychology known as 'cognitive behaviourism' which has sometimes very effective impact in the limited conditions to which it applies

3. 'Behavioural safety' is particularly effective in high-hazard sectors where adequate resources are applied to training, information and positive reinforcement.

I have worked, as a counsellor and ergonomist, with a Head of Safety and Health in a local authority with 10,000 who didn't use the expression 'behavioural safety' and had no direct budget but achieved improvements in safe behaviour. He did this through very, very skilful diplomacy working with second-tier managers across the local authority, through almost inexhaustible patience and good humour blended with problem-solving ingenuity and an iron fist in a velvet glove.
son of skywalker  
#7 Posted : 19 November 2009 16:22:01(UTC)
Rank: Forum user
son of skywalker

Hi KieranD

It is a bit like a moving target when it comes down to a specific definition.

I think that you can drill down to a solution and system/setup tailored to specific needs.

I also think that it can be used in areas which are not traditionally thought of as high risk in terms of the work e.g. a culture that has developed where people climb on chairs or tables to put up a poster/change a light bulb etc. If the unsafe behaviour can be changed, ensuring a safe approach is then taken, then the level of potential accidents will be reduced.

You are spot on though in relation to the "skillful diplomacy". No-one wants what they see as "extra workload" and we have to get them onside to help drive it forward.

Cheers

Son of Skywalker
KieranD  
#8 Posted : 19 November 2009 16:50:47(UTC)
Rank: Guest
Guest

Yes: we are looking in the same direction in so far as 'safe behaviour' is necessary.

As long as 'a moving target' is informed by relevant research, it shouldn't pose a problem.:-)

The point at issue is simply that such behaviour can be cultivated by a much greater variety of methodologies. Not that conventional 'behavioural safety' is inappropriate but it's only one of a variety of options. (As an ergonomist as well as a safety psychologist, it's necessary for me to be very flexible about the models clients are able and willing to pay for.)

Appreciative Inquiry (and its sister, 'Appreciative Coaching') is one powerful method of facilitating change, developed across several areas of organisational behaviour,

To the extent that you may want to collaborate with HR people in your own organisation and/or other ones, it's worth getting to know the 'new HR' model of accreditation publicised at the CIPD national conference this week. All three clusters of behaivoural skills - Insights/Influence, Operational Excellence and Stewardship - are just as relevant to safety management as they are to HR. This is probably the single biggest leap forward in HR in its 96 year history but safety practitioners don't have to wait till IOSH reaches its 96th year to learn from the model they've adopted after widespread consultation.
Phillips20760  
#9 Posted : 20 November 2009 16:13:55(UTC)
Rank: Forum user
Phillips20760

SoS,

I looked at all the different culture tools but, mainly due to the cost of them all (and the delays with the HSE) decided to make my own up. The main benefit of this is that I can tailor it specifically to my company. Also, I have found that traditional surveys concentrate too much on organisational structure and don't give enough emphasis on other issues such as employee satisfaction, risk taking, unofficial structures, subcultures etc.

You might not have the time to do this but for me personally safety culture is something I am extremely interested in and the rewarding project is doubling up as my MSc dissertation.

You probably have already read these, but if you haven't I can't recommend enough "A review of safety culture rr367" and "Summary Guide to Safety Climate Tools OTO1999/063" by the HSE. The latter, although based on offshore safety, is excellent in the fact it lists & compares most of the questions found in the main culture survey tools.

Good luck!

son of skywalker  
#10 Posted : 23 November 2009 16:15:22(UTC)
Rank: Forum user
son of skywalker

Thanks Phillips 20760

I also have become fed up waiting on the HSL tool. I e-mailed them and this is the response I recieved:

"Thank you for your interest in the HSL Safety Climate Tool (SCT).

As you may already be aware, HSL SCT is currently under development, with a new electronic (CD Rom) version scheduled for launch this winter. It will allow you to tailor the SCT for your organisation, and give you the option of email or paper versions of the survey.
Please find attached posters containing additional information on the Safety Climate Tool which you may find useful:

The updated tool will help companies to identify problem areas or pockets of good practice. To see how the Safety Climate Tool helped Ford have a look at this case study: http://www.hsl.gov.uk/casestudies/ford.html

Once launched, the cost of the HSL SCT v1.0 will be:

Company up to 100 employees = £500 (+VAT)
Company between 101 and 250 employees = £750 (+VAT)
Company between 251 and 1000 employees = £1250 (+VAT)
Company - over 1001 employees = £5000 (+VAT)

Currently a number of organisations have purchased the paper license and consultancy support from us to run the survey (e.g. we would tailor the survey, carry out analysis and produce a summary report, and summary tables). Depending on the complexity of the organisation this typically costs between £2.5k and £5k plus the cost of the license fee (a paper fee is 50% of those listed above)."

I cannot believe the costs the HSL (HSE) are asking. Surely this defeats the purpose of their safety campaigns. This should be free and could possibly make a huge change to companies health and safety records.

I think I will continue developing my own with the help of some good publications and advice from the good H&S specialists on the IOSH site.

Thanks for your help.

Son of Skywalker

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