Could anyone steer me to any specific details regarding how I can document a framework for dealing with the managent of change within a large organisiation.

Morris

I think I have a procedure in my archive that may be of assistance. Email me and I will forward it to you.

Ray

I think you are entirely right to ask for a 'framework.' I did some work with a company a few years ago where we had short workshops with three groups of people. Each was asked to map out the process for managing different types of change. The interesting thing was that each involved the same main activities, even though the details were different. As a result, the company went on to develop an 'over arching' policy of managing all types of change, with specific procedures for different types of change.

From this work we concluded the main activities in managing change (which I would say is the framework you are looking for) are:

1. Evaluate a proposed activity (does it involve any element of change?)
2. Achieve approval for any change (approval by people with the appropriate competence for the nature of change)
3. Implement the change
4. Ensure the change has been implemented correctly and the changed system is in a fit and safe state to handover to its 'normal' owners
5. Formally handover the changed system to the 'normal owners'
6. Review the change (ideally immediately after handover, then again some time in the future)
7. If the change is only temporary, implement a reversal of the change.

I believe this framework can apply to changes to equipment, processes, procedures, organisation, materials. The main thing is to be able to recognise change before it happens, and to apply the framework according to risk.