Rank: Forum user 
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This question has probably been asked many times.
As a company do we have to provide a disabled toilet in case a visitor visits the company. There is no requirement at present to supply one for employees.
DDA puts it across as any reasonable adjustments. Therefore do we weigh up the costs of alterations against the risk, that we may get one sales rep or visitor per year who is dependant on a wheelchair.
Any advice will be gratefully recieved.
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Rank: Super forum user 
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As I understand it, the duty is to make reasonable adjustments where you are providing a service to customers / the public. So I don't think there's an obligation to provide anything at all for sales reps and the like. But if you do have people visiting to use any service that you provide, then yes, you would take the cost and the likelihood of need into account.
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Rank: Super forum user
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what do you mean by "There is no requirement at present to supply one for employees"?
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Rank: Super forum user 
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bob youel wrote:
what do you mean by "There is no requirement at present to supply one for employees"?
Does this mean that you have no disabled employees at present so no need to provide facilities?
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Rank: Super forum user
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There's a difference between providing facilities for customers and facilities for employees. If you provide facilities for customers, under the DDA you have to assume that some of them may be disabled (even if you don't know of any yet) and provide accordingly. For employees you only have to make adjustments once you know about the needs of a particular employee. So no relevant disabilities = no obligation for adjustments.
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