Rank: Forum user
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Just looking for some advice (perhaps from someone who has been in this situation)
An employed joiner (during work hours) collecting supplies from a well known DIY store, hits a drain cover (which does not have the required cover over it) with his trolley, the load falls off and breaks his foot.
Looking for advice on how to tackle this query with the DIY store and their liability regarding this, i am assuming they have duties to protect persons other than their employees and also on control of premises, however any other advice would be wellcome.
Thanks
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Rank: Super forum user
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Ok, the DIY store cetainly has liability (safe access to and egress from; safe walkways and so on); but if he broke his foot I would want to know if he was wearing PPE? It's reasonably foreseeable that if he's buuying heavy stuff there would be some potential for the load to fall on his foot one way or another, so if I were him I'd be looking at going for the DIY store and his employer,
John
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Rank: Super forum user
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Hopefully the IP reported it to the store at the time and so they have a record of the accident. If he did not report it for any reason then his employer must certainly inform the store of the incident. The DIY store company would be expected to investigate and put the fault right. However his employer has the reporting duties under RIDDOR. The employer also has the Duty of Care in the first instance so any claim would likely be initially against the employer. However in this kind of circumstance the employer's EL insurer would certainly want to counter-claim against the DIY store and it might even be that their insurer would take the claim on in the end under their public liability policy. However in my experience of this kind of thing that would be a matter to be agreed between insurers and the question of liability is not one that need concern the joiner's employer directly, other than making sure that a record has been made now in case of future claims.
Of course the employer should examine their own procedures to see if anything could be learned from the accident as John suggests.
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Rank: Forum user
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guys thanks.
The injured persons employer is talking about looking for compensation as their employee is off work, is this possible? or can the claim only be made by the injured person.
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Rank: Super forum user
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Did the accident happen in the car park? Is the car park for use by customers of other outlets? (retail parks for example)
If so it is more likely to be the landlord who is liable.
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Rank: Forum user
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Happened in the car park, although it is only used by the DIY stores customers i.e. they are the only shop in this car park.
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Rank: Super forum user
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This is an accident that involved a member of the public who went to hospital for treatment, therefore the store needs to report under RIDDOR.
Even if carrying out instructions from his employer the IP should claim as a member of the public against the store's insurance and register the accident/injury with DWP.
The IP should then let his employer know he is off work injured and wishes to receive full pay while off, the employer will eventually claim against the store for any costs.
The IP is unlikely to receive any earnings so should go to DWP for financial help.
That is my opinion and I think I am correct, why complicate matters?.
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Rank: Super forum user
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I know it's not a RIDDOR question but I'd expect the IP's employer to report this as it's arising "out of or in connection with work" judging by the description. Reporting under RIDDOR is not an indication of fault on the part of the employer. This is no different from deciding who reports if a contractor is injured on your site - you don't, his employer does.
The IP may well get sick pay from his employer anyway - we don't know from the info provided here.
The IP if he wants to claim should do so against his employer in my opinion as he was "at work" and it will be covered by the Employer's EL insurance. The employer's insurer will then take action against the DIY store to recover costs, which should include the cost of the IP's sick pay.
Cooper - the employer should speak to their insurance company or broker - that's what they pay their premiums for! Liability is not a matter for them to decide.
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Rank: Super forum user
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Hey guys (and Gals) - We're in danger of making this far too complicated. On basis of facts given
1) Employee can make a claim for compensation against DiY store. He will claim for pain and suffering and any loss of earnings. Claim would be dealt with as a Public Liability claim. 2) Reference to landlord's responsibility is a red herring since the DiY store may be an owner/occupier and even if a tenant may hold a full repairing lease that would have effect of making them responsible for condition of premises. 3) If employee were to try and claim against their employer's insurance this would be an Employers' Liability claim. But reality is that it would almost certainly be rejected and solicitor reperesenting the injured party told to go to DiY store's PL insurer. 4) Footwear supplied could be an issue but I doubt it would be caustive of injury and thus potential for there to be an EL component of any claim is extremely remote. 5) As mentioned there are issues around RIDDOR reporting but usual rules apply here.
Written from perspective of an insurer - believe me there are many instances where employee of one firm slips, trips or is otherwise injured on premises of another firm - almost always dealt with as PL claim. Hope this helps Phil
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Rank: Super forum user
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What if - the employer does not report the accident under RIDDOR and the HSE decide they should have - potential for prosecution? What if the store does not report the accident under RIDDOR and the HSE decide they should have - potential for prosecution?
My advice is both should report under RIDDOR.
If the employer reports the accident/injury to their insurer potential for rise in future insurance costs awaiting the result of the claim, not their fault but they suffer financially?
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Rank: Super forum user
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Thanks Phil. A common sense response from an insurer - be careful - you'll get a reputation! ;)
Out of interest am I right in thinking that the employer can then seek to recover the costs of any sick pay directly from the third party's insurers if there is a clause in the injured employee's contract of employment that specifically allows this? I know I have seen this done in relation to third party RTA claims where an individual was off work and had received company sick pay. The employer knew about the third party claim becasue the employee's solicitor had to write to them to find out about the employee's loss of earnings and I have seen this "entitlement" to recovery of sick pay as a standard statement in the solicitor's letter.
Chris - I still think the RIDDOR responsibility rests with the employer. Consider this example from the RIDDOR code of practice para 26 "For example, if a mobile refrigeration engineer is seriously injured while working in a supermarket, the engineer’s employer must make the report, not the operator of the supermarket"
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Rank: Super forum user
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Heather I think that's the nail well and truly hit. Thanks.
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Rank: Forum user
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Guys, thanks for all your replies, very intersting.
I can confirm that the Employee will recieve full pay from his employer, and have suggested he makes a claim through Public Liability off the DIY store insurance.
However it has been nigh on impossible to get to speak to someone at the store, literally no-one is taking any reponsibility, so we are not sure if the accident has even been recored at the store.
You would think a company of this size would have some sort of procedure, but it appears not.
Thanks again.
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Rank: Super forum user
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Ring their head office and ask to be put through to their H&S or legal dept. Don't be suprised if you get put through to an answering machine. This is a common practice to avoid sales calls but do leave a message.
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Rank: Forum user
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This sounds more LA than HSE for enforcement. If they fail to respond you could take it up with the LA as a complaint.
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Rank: Super forum user
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Heather, You asked a question about recovery (by injured person's employer) of any sick pay they had paid to their employee.
1. The employer can not sue the DiY store in order to recover any sick pay that has been paid to their employee. There are a number of reason for this. Firstly there is no contractual agreement between the employer and the DiY store - hence no basis for a claim bsed on breach of contract. Secondly there is no basis for a claim based on negligence - the DiY store does not owe the employer any duty of care, there has not been a breach of any duty - hence no claim possible. Finally the employer's claim is purely financial - what insurers call economic loss. Generally such claims fail, and/or are excluded from the policies that the DiY store holds. 2. However, there is a route open to the employer. If the employer has a term in their contract of employment with their workforce that requires repayment of sick pay if the employee receives compensation then the DiY store's insurers will pay the compensation inclusive of any sick pay and the employee must then repay the amount received. I am told by my Claim colleagues that there has been a gradual movement over recent years move from such terms being rare to their being commonplace, and much more likely. There is a view that they are of greater value for manual labour/workforces and especially where there is a significant amount of workaway from the premises. 3. However, if there is no such contract between the employer and employee then there is no prospect of recovery. The compensation paid to the injured person will be based on the loss - thus any amounts received as sick pay will be "deducted"... by this I mean that an average of weekly earnings, say for 13 weeks before the accident will be obtained and the amounts received in sick pay deducted with the balance paid as compensation. The basis for this calculation is that it prevents double payment, ensures that the injured parry does not receive "double payment" for sums they have lost. The principle is that the payment of compensation is an attempt to put the injured party into the same position that they were before the accident, not to improve their position.
It should be noted that the above scenarios are based on the assumption that it is accepted/proven that there is a liability on the part of the DiY store i.e. they have been negligent.
Hope that clarifies matters. Phil
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Rank: Super forum user
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Not sure if the employer's insurer has been notified, if so they will do all necessary to contact the DIY store and their insurers. Just report it to them and let them, get on with it. That's what they are paid for.
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Rank: Super forum user
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Thanks Phil - the situation you described in your second para was exactly the one I was trying to describe (and making a rather poor job of!) in my earlier question. Despite dealing with EL claims since the mid-90s I had not come across this until about 5 years ago and then only because a solicitor acting for an employee against a third party in an RTA claim actually ASKED if the company had such a clause when they wrote to ask us for lost earnings info. Subsequently the company received a cheque direct from the third party's insurers if I recall correctly.
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Rank: Super forum user
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The DIY store owes a duty of care to visitors to the store courtsey of the Occupier's Liability Act 1957 (as amended 1984) assuming the cause of injury occurred in England or Wales. This is a civil law statutory Act designed to ensure those that have been injured through another's negligence can calim redress for the injury sustained.
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