Welcome Guest! The IOSH forums are a free resource to both members and non-members. Login or register to use them

Postings made by forum users are personal opinions. IOSH is not responsible for the content or accuracy of any of the information contained in forum postings. Please carefully consider any advice you receive.

Notification

Icon
Error

Options
Go to last post Go to first unread
markrad  
#1 Posted : 01 March 2010 11:41:03(UTC)
Rank: New forum user
markrad

Hi

I am working on ways to get and maintain workers involvement in safety. I was wondering if anyone had any success in this field, what you had found to work well and what didn't work at all.

I am working on using small high personal value rewards- i.e. non-monetary or low monetary value, to get people focused. The idea is to use group conformity to make working safely the group norm- so that members of the group police themselves. The rewards would be stuff like paid time credits- so people can take time off (Green shield stamp principle- low value, loyalty, infrequent reward, Group purchasing power) or other little things that make people feel special.

If anyone has tried this, anything similar or something totally different I would love to hear from you.

Cheers

Mark



KieranD  
#2 Posted : 01 March 2010 19:43:07(UTC)
Rank: Guest
Guest

Markrad

You state 'I am working on ways to get and maintain workers involvement in safety' and then in the next paragraph outline just one limited technique that can easily be interpreted as mere manipulation

As one part of a gentuine process of 'involement' in safe design of work processes and equipment and associated behaivour, the method of 'positive reinforcement' you refer to may be fine (at least for a while), provided you consult those you wish to influence about it.

It's well worth developing group norms that are attentive to safety but, outside high hazard sectors with rigorous 'permit to work' schemes, you may find yourself on a hiding to nothing or worse (i.e.conflict) if you intend to rely on 'conformity'

Why not use focus groups or well-designed surveys to pinpoint where investment in 'involvement' will pay off so that operational management and team leaders become partners in your exercise?

Sadly, safety initiatives - and lots of other ones at work - too easily go awry when they're not designed collaboratively

markrad  
#3 Posted : 01 March 2010 22:44:39(UTC)
Rank: New forum user
markrad

Hi Kieran

Thanks for the comments. I was outlining one idea, because I wanted to hear other peoples experiences. But didn't want to ask for ideas without giving anything first.

I have done a bit of research and a similar scheme was run at a local nuclear site. They used safety audits and a raffle- each person received a sticker with a number on when were inducted. If they were audited and found to be working safely they were entered into a raffle. The prize fund was a £1000 each month and they apparently went 9 months no LTI on a big site.

I agree with you that focus groups and well designed surveys would provide valuable data. But don't you think that the problem with focus groups is that you hear the same few voices. The same people who get involved outside of the focus group get involved in a focus group.

The same people remain uninvolved every time we have a safety meeting- there are so many people we don't hear from. I have taken part in few surveys and produced a couple for projects. I find that after a while I don't answer them with much thought. I appreciate the value of quantitative surveys, but perhaps a qualitative survey on attitudes/ wants would reveal more?

I agree that collaborating with the workforce is the way to move things forward. I wanted to use group conformity, because it works so well when people are working unsafely. Why can't this group norm be turned on it's head? We already have a no LTI reward scheme which periodically gives out ipods etc out as prizes.

The stamps aren't really any different to that. But they would be easier to give out, encourage saving, have no value, can be traded for a variety of things- time off to watch football, early finishes, late mornings.

If the reward is also in the groups interest- i.e. if the majority of a group want to watch a match and they know they need to get the safety shield stamps to do get the time off. Then won't they police themselves? In many ways supervision is better coming from within a team rather than from the top down. If the groups goals are used as a reward then the majority will conform.

I work in the oil and gas industry and we have a good safety culture and permit system. Things can always be improved or as you say so well - easily go awry, even with the best of intentions.

Thanks again Kieran for your reply

Mark
KieranD  
#4 Posted : 02 March 2010 11:57:18(UTC)
Rank: Guest
Guest

Mark

In relation to your observation: 'I appreciate the value of quantitative surveys, but perhaps a qualitative survey on attitudes/ wants would reveal more? .....

Repertory grids when designed and adminsitered well and analysed smartly combine both qualitiative and quantitative data on those specific issues you wish to focus on.


markrad  
#5 Posted : 02 March 2010 14:39:43(UTC)
Rank: New forum user
markrad

Hi Kieran

Thanks for reminding me about repertory grids, I haven't done one of those for a while.

They are quite tricky to create aren't they and don't they use a lot of reverse questioning to verify answers? I don't think that I could create one that would be valid.

I take it that you are saying the only way to get people involved is to talk with them. Have you undertaken such a survey, What did you find out? What did people from your line of work say was most important? Did you find out what you weren't doing but should be?


Thanks again for your reply

Mark
KieranD  
#6 Posted : 02 March 2010 20:54:07(UTC)
Rank: Guest
Guest

Mark

The reason I responded to the issue of 'involvment' is a sense of concern about the risk of using language like that (and fashionable words like 'engagement' and 'enlightening' and so on) in settings much less sophisticated and technological complex than your own. For, in parallel with the fancy jargon, I observed and filmed video and photographic evidence of persistent and non-trivial breakdown in communication about safety at all levels.

Starting with your observation, 'I take it that you are saying the only way to get people involved is to talk with them...', as you know, there are often practical constraints about what is possible as well as what is desirable. To me, the most cost-effective inputs of a safety professional most often lie in stimualting and supporting operational managers (and often HR too) to generate conversaitions of different lengths and levels of intensiity, relating safety, productivity ('performance') and quality issues. With co-operative clients, rather than a survey, I'd normally use repertory grids to identify how small groups of managers and workers view an issue,identifying simialrities and differences which then fueld conversations and decision-making.

As my diplomas in counselling and in coaching/consulting were in 'construcitivism', I use repertory grids as part of an approach that includes uses of questions, video, photographs, humour as well as numerical data (which can be fairly easily analysed now to provide swift feedback). When repertory grids are used with constructivist mindsets and presented simply, they are seen as straightforward ways of getting beneath the surface.

This kind of multi-method intervention is welcomed by organsations where safety and HR are in tandem about developing leaders, at all levesl. For them, 'safety coaching' has been part of their ways of working for some time. Elsewhere, it's still dismaying, to tell the truth, when even video evidence of sources of avoidable and sometimes crippling injury leaves management wishing they didn't see the evidence, even afer they've been fantasising for over a decade about using a 'professonal ergonomist'.

Users browsing this topic
Guest
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.