Rank: Forum user
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No doubt someone will have the definitive answer for me
Someone has asked me and I have to say It tripped me up, do considerations need to be made with respect to risk assessment and training for Sales Reps as they could be considered Lone Workers.
As they spend a lot of time travelling on the road from customer to customer they are effectively 'lone working' but can it be considered that in the true sense of the phrase.
Just some thoughts please
Thanks
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Rank: Forum user
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I would say that if they work alone at any point, then they are indeed Lone Workers; meeting a client at, for example, their home address still means they are working alone although there may physically be people around some of the time. There should be a Risk Assessment for both the Lone Working as well as the travelling, as they are also considered Mobile Workers and this could be a substantial part of their working day.
The Risk Assessment will decide what (if any) mitigations need to be in place based on the findings.
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Rank: Super forum user
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I would say yes, it's a classic example of loan working but you will probably find a lot of the measures are already in place (have mobile phone, somebody knows where they are going and when they are due back, etc).
Are they visiting businesses or domestic clients? That is something that could have a bearing on their safety and security.
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Rank: Super forum user
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I agree with the two previous posts. Salesmen on their own visiting various locations would be considered lone workers in my opinion. There are some controls that have already been mentioned but I would also include a first aid kit in the vehicle and possibly training, if not already in place
Not read the LW Regs for a while, but there is a list of definitions of a lone worker which includes a lack of close supervision (paraphrasing), which is obviously the case here. Interestingly, train drivers and guards are not normally considered to be lone workers because apart from a train radio, there are very few worthwhile controls that can be employed. Therefore one could argue a 'lone worker' only applies if meaningful interventions can be put in place - one for the purists.
Crack on, as Mr Grayson would say.
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Rank: Super forum user
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I too agree with the other posters but Lone Working Regulations?
Sorry Ray never come across those can you elucidate?
Brian
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Rank: Super forum user
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Brian, apologies there are no Lone Working Regs, talking utter nonsense. I was thinking of HSE guidance which I had read some time in the Dark Ages. Indeed, there is no explicit legal requirement to assess lone working, except HSE guidance does have some degree of quasi-legal standing and other h&s law (HSWA/MHSWR) could apply...
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Rank: Super forum user
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The only thing that I would add is that "there are lone workers, and there are lone workers" and depending on the nature of their work and the various risks, the precautions for one lone worker may be significantly different from another.
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Rank: Super forum user
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Ray
No need to apologise – I could just have easily missed something, thanks for your rapid (no pun intended) frank response.
Brian.
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