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RayRapp  
#1 Posted : 01 August 2010 21:22:46(UTC)
Rank: Super forum user
RayRapp

I had a big debate with the client's representatives last week about competence of operatives on site. We take photo copies of permits eg CSCS/CPCS, PAL, PASMA, IPAF and various other permits for going on the railway. However, the question asked was 'how do I know the person using a skill saw has had abrasive wheel training?' There are many courses aimed at various equipment, probably too many to list, including NVQs. The fact is, we as the PC only check core competencies recognised by industry. Needless to say there was a big debate about competence and evidence. I stood my ground and the client has partially conceded. The big question is to what extent is it practical (real world, not theory) to check operatives training and certifcation for all manner of equipment used on site? Bearing in mind much of the training certs are in paper form and therefore operatives cannot be expected to carry around bits of paper. Should the main contractor be as intrusive to ask for evidence of abrasive wheel training, harness, cat & genny and even asbestos awareness? Interested to hear your views. Ray
Chris c  
#2 Posted : 01 August 2010 21:49:13(UTC)
Rank: Forum user
Chris c

Ray I work for a large main contractor and we insist at the pre start meetings that all certification must be produced before the operative starts work , at the induction the operatives must produce all his certificates , originals are excepted we do not except copy’s / faxed or emailed for various reasons the main one being they can be tampered / adjusted before being sent . If this is discussed at the pre order and pre start meetings there should be no problem for the contractor to produce the appropriate certification unless they don’t have it Chris
freelance safety  
#3 Posted : 01 August 2010 23:01:06(UTC)
Rank: Super forum user
freelance safety

I’ve noticed more Principal Contractors taking the step of raising training and certification at the order stage. This filters down to the contractor who has to provide proof of training, such as you have mentioned i.e. Stihl Saws, PASMA etc before the operatives arrive on site. This is usually sent with safety method statements and associated risk assessments for task that are to be undertaken. Many undertake random audits to make sure this is being followed however, things still get missed and occasionally ignored by Client, PC and Contractor. A recent example was a site that had dozens of manual handling incidents/accidents on site in a short time frame (1 month). I did a bit of investigating; this was an exceptional site so I was surprised to find that this contractor had not given the workforce suitable training in this area. As their work involved significant manual handling I was quite shocked when the safety advisor stated that they the only ‘training’ was a 10minute toolbox talk, which is hard to justify as competent training. Also noted that the safety advisor had admitted that he had never read the Manual Handling Regulations or associated ACoP and Guidance? I pointed this out to both PC and Client who chose to let them proceed without having to take any action? These were professional ‘household’ names in the industry who regularly pontificate as being the shining beacons to health and safety.
RayRapp  
#4 Posted : 01 August 2010 23:32:50(UTC)
Rank: Super forum user
RayRapp

Two interesting and partially conflciting responses. Ideally permits and evidence of training should be provided before the pre-start, which is fine in theory but in practice not so good partly because I do not engage sub-contractors and not all of them have a pre-start meeting. I have asked in the past for a competency matrix from our main sub-contractors. What you get is usually abysmal. Another problem I regularly encounter is agency staff working for a sub-contractor who often turn up with no or very little PPE - never mind their competencies!! Basically, if operatives do not have evidence of their skills and training on their CSCS/CPCS then that's it, which is not mandatory anyway unless operating plant. Managing 20-40 new starters on site per week requires a certain level of resource. Is it reasonable to check what equipment they are using on site and whether they have a certifcate/training for it as well?
KieranD  
#5 Posted : 02 August 2010 16:38:16(UTC)
Rank: Guest
Guest

Ray You write: The big question is to what extent is it practical (real world, not theory) to check operatives training and certifcation for all manner of equipment used on site? Bearing in mind much of the training certs are in paper form and therefore operatives cannot be expected to carry around bits of paper. Should the main contractor be as intrusive to ask for evidence of abrasive wheel training, harness, cat & genny and even asbestos awareness? In the real world, many even most people respond to incentives; so, an option is to offer a motivating incentive to those you want to provide what you need. Nothing theoretical about it - just do it or don't and enjoy the consequences of your own actions
tabs  
#6 Posted : 03 August 2010 13:12:48(UTC)
Rank: Forum user
tabs

Ray, whenever I doubt the need for reviewing competencies I just imagine answering the enforcement agency investigator following an accident. What is reasonable to us in the real world can often appear completely inadequate post-event. Then it is as Kieran writes ... "enjoy the consequencies" (p.s. a few years ago hard hat wearing was the issue).
KieranD  
#7 Posted : 03 August 2010 13:31:35(UTC)
Rank: Guest
Guest

Ray For four years, way back in the last century while we were still using biros, the then equivalent of quill pens, I worked in training and development in the construction industry (building and building services sectors). So, I smiled to read your comment: 'Bearing in mind much of the training certs are in paper form and therefore operatives cannot be expected to carry around bits of paper. Should the main contractor be as intrusive to ask for evidence of abrasive wheel training, harness, cat & genny and even asbestos awareness? Have you not yet heard of memory sticks? Incentivise your subcontractors to use them and get a life!
Ciarán Delaney  
#8 Posted : 03 August 2010 13:52:48(UTC)
Rank: Guest
Guest

KieranD, CiaránD salutes your salient point.
RayRapp  
#9 Posted : 03 August 2010 17:23:11(UTC)
Rank: Super forum user
RayRapp

Kieran Are you serious...memory sticks! 'Incentivise your subcontractors to use them and get a life!' Really, I think you need to get a life. Sensible comments still welcome...
pete48  
#10 Posted : 03 August 2010 18:13:09(UTC)
Rank: Super forum user
pete48

Ray, it is interesting for me to see you trying to come to terms with this issue some 25 years after it was a major concern in my life. Back then it was not so much a case of people thinking it was necessary to check all that detail in order limit their liability "in case of" but a more honest belief that it was good practice that would reduce the risk of accident. Even with that motivation the practice proved problematic and it was gradually realised that some level of trust between partners was the way to achieve the objective without driving everyone into the ground with all the detail. Focused auditing, spot checks and calls for records were a better use of time and resource. The world has moved on a lot since my direct experiences in this area and I would not presume to suggest that the check it all, copy it all, take it to bed with you approach will have the same ending in the 21st century as it did in my time. Indeed as Kieran points out the storage of information is much easier and to some extent the collection is also easier but the management, I suspect, of that information is no easier. I hope you will indulge me in watching with interest. I think you are right to question where the sensible line can be drawn. p48
RayRapp  
#11 Posted : 03 August 2010 19:31:04(UTC)
Rank: Super forum user
RayRapp

Pete Thanks for your comments. I'm not suggesting that my question is a novel idea and I dare say many practitioners have thought much the same at some point. I'm also acutely aware that if there should be a serious accident all and sundry will be asking questions about the competency of the operative. Ironically, CSCS certification is not mandatory on our sites unlike many others, rather, it is seen as good practice. Sometimes guys turn up without a CSCS card and provide a piece of paper, which I don't bother photo copying but it is evidence they have taken the course. Not sure what the answer is? Even if I had a definitive list of skills and training, that would not be much use other than to prevent certain activities if their was no evidence of training - that would make me very popular with the construction team! Take manual handling, for instance, most construction activities require some form of manual handling and MHO training could be in many guises. Anyway, the duty falls on the employer and not the principal contractor, as is the case with asbestos awareness training. The PC has overall site safety, granted, and therefore MHO assessments are often included in method statements, but it does not prove the employee has received MHO training from the employer. Come you construction guys - stop sitting on the fence and tell us how you manage training and competency on your sites....
Ciarán Delaney  
#12 Posted : 03 August 2010 19:38:22(UTC)
Rank: Guest
Guest

Ray, Extremely simple, no certification, no job is the answer over here for alot of the sites. Employment agencies, subbies are all well trained in this regard. Those that don't have the certification learn the hard way. Thats not me being a ba***rd, that is the status quo. The main contractors over here are extremely strict on this requirement. No excuses are tolerated.
roydickson  
#13 Posted : 03 August 2010 20:26:19(UTC)
Rank: Forum user
roydickson

Ray Having previosuly worked for a client and principal contractor in the house building sector where I would say standards are lower than civil engineering site, we implemented mandatory CSCS/CPCS cards on site or a commitment to getting these i.e. booking operatives onto the touch screen test. I really don't think a PC has much of a choice about checking the competence of contractors it appoints. Indeed the CDM Regs state that the principal contractor must check the competence of all appointees. I agree with Ciaran on this one - we would not allow operators on site without having some sort of proof of competency. Whether a certificate of of training proves competency is another argument all together and could and has formed topics on here before. However if you check the competency of a contractor and have taken necessary steps to check the competency then you are fulfilling your duties as a PC (imho). On a side note though it is always worth checking up with Construction Skills/CSCS about the validity of cards as I had occasion when I checked up on the vailidity of a card and it turned out to be a fake. These can be bought on the black market. Not sure if there have been changes in the card types since i was in that role but worth noting anyway. R
Ciarán Delaney  
#14 Posted : 03 August 2010 21:33:50(UTC)
Rank: Guest
Guest

Roys point on checking the validity of cards/certs is extremely valid. There are some excellent photoshop examples doing the rounds. I had a situation where a sub contractors safety officer was constantly niggling over non-existent issues (HSA had given site a fantastic report and hit it twice within 10 days to make sure it wasn't a fluke). Their reaction when we discovered that there was a fake certificate was to threaten legal action for slander. When we double checked with the statutory agency, they again confirmed that there was no evidence to back the cert.
DSB  
#15 Posted : 04 August 2010 07:39:16(UTC)
Rank: Forum user
DSB

I am a little surprised that this subject is seen as presenting so many problems and that so many people are assuming that possession of a card demonstrates competence. Hence a couple of issues for consideration 1. The PC should have a robust contractor selection process in place in accordance with the requirements of the CDM ACOP. It is not unreasonable for a PC to confirm the competence of persons the contractor is going to use on your site before their appointment. How many PQQ documents actually ask for the names of the operatives who will be used on a site and their corresponding competence? An opportunity missed 2. Possession of a card or a qualification does not demonstrate continuing competence. Cards and qualification do allow the holder to show that in the past they have achieved an acceptable level of performance. On this basis I would say that just asking to see a card falls well short of being able to confirm that someone is competent and is therefore being adequately managed by the PC. There are National Occupational Standards for every activity that is undertaken in every workplace with these being freely available. Now since the NOS sets out competence standards it would be reasonable to use them to confirm someone’s competence in a particular activity. I do not believe that it would be reasonable or practicable to confirm everyone’s competence when they arrive on your site for the first time –a check of their card would probably be reasonable in the short term for most lower risk activities say like wall tiling, bathroom fitting, slab laying etc. However if someone is going to be carrying out a safety critical activity, (an activity which if not adequately controlled would result in a major RIDDOR or a Fatality), I would say that it is perfectly reasonable to expect them to be able to demonstrate their competence against the NOS even if this means that they have to be observed for an hour or so at the start of their first day. The observation results also should be recorded and ideally countersigned by the operative. The arguments against the above approach are `but if I have to carryout an observation and confirm someone’s competence I could be liable and apart from that I am not competent’ If this is the case how are you able to manage that particular process or activity? `we have not got the time for this you can’t do this when you have 100 new people coming onto a job every week etc etc ’. If this is the case and push came to shove and a serious accident occurred, the questions you are likely to get asked are `so tell me how did you plan and manage your contractors and ensure that they were competent? Personally I would prefer to be able to say when this person arrived on my site for the first time I confirmed their competence against industry reconised standards and here is a record to prove it. There are reasonable and practicable solutions that can be introduced into the real world - the problem is they require managing by Managers and not just by health & safety persons.
RayRapp  
#16 Posted : 04 August 2010 10:31:33(UTC)
Rank: Super forum user
RayRapp

dsb Probably the best response to date IMO. Of course, competency starts from the vendor approval process at the front-end of the project. Competency is not just about cards and qualifications, granted. However, for the PC it is the only real tangible evidence they have. Starting from scratch one could implement a robust system, which will require others in the management team to manage. However, it is often the case you can only work with what you have. Core competencies are not really a problem as training is usually easy to evidence through associated cards. It is intrinsic training that presents the problem. Should it be recorded, is it practicable to to record?
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