Welcome from sunny Brisbane, T shirt & shorts weather here I have set myself a private task, not related to any organisation as a past or present member, of writing a document that explores what makes for effectiveness in professional organisations. I have posted on a few forums and have approached a number of organisations (OHS, Training, H.R.) in Australia and overseas about having people respond to the following questions 1 What makes the organisation effective / ineffective? 2 What do you like about the organisation? 3 What do you dislike about the organisation? 4 How does the organisation ensure good communications? 5 How does the organisation ensure it meets member needs? 6 Comment on leadership 7 What is the organisation not doing now that you want it to do? 8 General comments Up to you if you want to comment using these questions or a in way that makes more sense to you, either on the forum or direct to fgrobotham@gmail.com I aim to put together a report that summarises findings, makes recommendations and repects privacy by the end of October. I will leave this with you to consider. Regards, George Robotham Brisbane Australia