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Ian Hancock  
#1 Posted : 12 January 2011 21:50:49(UTC)
Rank: Forum user
Ian Hancock

Good evening fellow colleagues, Please can you advise me on best practice on H&S Auditing and the need to bench mark performance by scoring all relevant subject headings. My new boss head of compliance within my organisation has only auditing experience from a marine shipping perspective not land based and only issues non conformance reports for observations and minor / major non conformances. my experience in auditing as a occupational H&S internal auditor is I have always used a scoring system to measure performance and then produce a action plan /summary report from the audit template document. I would also like for those who use the OHS 18001 Management system does the audit document score and benchmark relevant sections/subjects in order to proritise action points. Your feedback/experiences on the above will be appreciated Kind Regards Ian.
jay  
#2 Posted : 13 January 2011 13:57:43(UTC)
Rank: Super forum user
jay

Strictly, BS OHSAS 18001 does not have a scoring system, therefore the auditor does not have a choice of scoring it and non conformance reports for observations and minor / major non conformances are issued. Other audit systems do have scoring , the complexity varies such as ISRS, RCMS, Exxon-Mobil's internal OIMS, BSC 5 star etc However, nothing prevents you from "risk assessing" the non conformance reports for observations and minor / major non conformances for the purpose of prioritization of actions.
Bob Shillabeer  
#3 Posted : 13 January 2011 14:16:14(UTC)
Rank: Super forum user
Bob Shillabeer

Having been an auditor for a number of years using the ISRS system among others I find the scoring system to be simply a method of creating priorities. The first and most important priority is to comply with the law, get legal compliance first. Then follows compliance with company standards. Get those two main principles right and you are not far off the mark. Complying with the law is the minimum standard and hopefully company standards go a bit further. To do this you need to register non compliances as the most important to action, this can have a scoring system if that's what you want or are asked to do, this simply means creating a priority scale. This can prioitise follow up action and assist in creating the allocation of the action required, but scoring is simply a means of getting things done in a logical order.
Neilson19000  
#4 Posted : 14 January 2011 09:18:52(UTC)
Rank: New forum user
Neilson19000

Ian, chasing compliance with an individual piece of legislation or company rule and scoring your performance against it is not the answer. OHSAS 18001 is the management system standard, not a scoring method. It requires you to be able to understand and manage your risks and compliance is simply one aspect of that with no more importance than any other in the standard. Let's get back to what your OH&S (and possibly environmental) management system needs to deliver: 1) Identification of hazards, understanding risks and managing those risks on the range from corporate to personal to risks to the public. 2) understanding and delivering compliance needs - and within this I include legal compliance, codes of practice, industry norms and internal company rules. 3) reduce your impact - i.e. reduce the number of people injured, how severely they are injured and the situations that could lead to them being injured. If you have a well designed management system it will deliver those things and you will be compliant amongst other things. As part of the standard you should be carrying out internal audits of your management system. These should be identifying underlying weaknesses in that management system, and only by rectifying those underlying weaknesses will you be able to ensure that you take both corrective and long term preventive action, and that is what will prevent your system degrading again. So in this case, I agree with your boss. I have worked in and with companies who do score internal audits and it rapidly becomes a numbers game and instills the wrong behaviours in the organisation. In my opinion, scoring is OK for a workplace inspection, in which the scores can feed into monitoring and measurement tools, which can then inform you as to where you may wish to spend some of your efforts on internal audit of your management system. Remember delivery of the three objectives above is not achieved by having copious quantities of paperwork and instructions, but by the workforce at the sharp end. If they do not understand what they are required to do and why, and if you do not give them the tools to achieve it, hen you are banging your head against a brick wall. Every audit should start in the workplace and looking at the outcomes you are actually achieving, that will speak volumes regardless of your level of compliance on paper.
Safety Smurf  
#5 Posted : 14 January 2011 09:41:10(UTC)
Rank: Super forum user
Safety Smurf

Last year I conducted an 'Amnesty Audit'. The idea behind this was that there would be no score attributed to each site (only averages for each audit point across the estate) and that nobody would be held to account for any failings on this occasion, but they would be told what was neccessary to rectify it. It was perhaps the single most valuable audit I think we as a business have ever conducted! The number of admissions of non-compliance was outstanding! Also, I don't let people know where I am going or when I am going there (other than my boss). I have never understood the concept of announcing an audit.
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