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JamesW  
#1 Posted : 23 January 2011 17:46:31(UTC)
Rank: Forum user
JamesW

Hi I wonder if someone could please give me some advise? My daughters boyfriend who is 18 caught his hand in a door at work, the normal signs & symptoms were there swelling, pain, bruising etc. He asked if he could go to the hospital to make sure it wasn't broken but his manager would'nt let him untill he had finished his shift. Surely his manager can't do that or can he? Thanks JW
Heather Collins  
#2 Posted : 23 January 2011 18:11:22(UTC)
Rank: Super forum user
Heather Collins

James Normally he should expect to see a first aider on the premises not go straight to hospital. It would be usual for the first aider to make the decision on whether to send him to hospital, not for an employee to make that decision on his own. Did he see a first aider? If so what did they say? If not why not? Did it in fact turn out to be broken?
David H  
#3 Posted : 23 January 2011 18:43:52(UTC)
Rank: Super forum user
David H

He should have reported the incident to his supervisor, who should have recorded the details as well as getting the first aid person to assess the injury and the need to go to hospital. I would be asking the IP if he had followed the company procedure and if he had then I would be looking to see if the company procedure had been followed. If it ended with a broken bone - apart from digit - then it should be reported under the RIDDOR regs Dave
Canopener  
#4 Posted : 23 January 2011 18:44:27(UTC)
Rank: Super forum user
Canopener

I agree that you would normally see a first aider first, and if they were concerned they should arrange for any injured person to go to hospital. However, in answer to the question "Surely his manager can't do that or can he?", I suggest that the answer is 'no he/she can't'. Like Heather though, it would be interesting to hear what the outcome actually was.
Steve Scotter  
#5 Posted : 23 January 2011 19:18:19(UTC)
Rank: Forum user
Steve Scotter

First you wouldn't always know if a bone is broken without an xray, so the injured person should go to hospital. Having worked in emergency care in the NHS for many years, I don't think that an employer can refuse a injured employee hospital care/treatment. I would start a complaint against the manager and the companies safety systems (or lack of them).
Canopener  
#6 Posted : 23 January 2011 19:33:33(UTC)
Rank: Super forum user
Canopener

I agree that a person can't really be stopped from going to hospital. In saying that we don't have all the facts, including what the actual outcome was. Rather than 'start a complaint' against anyone or the systems (!) you might depending on the circumstances want to RAISE a concern with your manager, union rep (if you belong to a union and have a rep) or whatever. I suggest a non confrontational approach is (hopefully) likely to reap the most benefit and cause the least 'damage' to future employment prospects.
MB1  
#7 Posted : 24 January 2011 09:05:56(UTC)
Rank: Super forum user
MB1

I agree with Phil on this 1. Also consider that you have the full information.... daugher's boyfriend as this can deteriorate down the line? In addition being 18 now it will be up to the young man to initiate the company complaint or grievance procedure and not a parent as this could also initiate further bad feeling between management & employee?
Fletcher  
#8 Posted : 24 January 2011 11:31:08(UTC)
Rank: Super forum user
Fletcher

James, You are asking a question without giving all the details so a YES/NO answer would be ill informed and ill advised. As Heather and others have said Was the young man (IP) seen by a first aider? Was first aid administered if so what? What was the recommendation of the first aider? 1) He should go to hospital immediately, at the end of shift, does not need hospital. 2) He is OK to continue work (either normal or light duties). 3) He should go home immediately. Other factors to be condidered later Was the IP off work for any length of time. Was an accident report completed? What are the findings of the subsequent investigation report (initial/final)? Take Care
Ken Slack  
#9 Posted : 24 January 2011 15:56:41(UTC)
Rank: Super forum user
Ken Slack

Having seen many Patient Charters. Any individual has the right to be examined by a doctor. The supervisor (and even a first aider) do not have the medical competencies to make an informed decision. The supervisor would be on very thin ice and could even be breaking many laws. The right thing for the employer to do was ensure that the employee received adequate medical attention. This should also be stated in the arrangement in the H&S Policy.
JamesW  
#10 Posted : 26 January 2011 08:56:58(UTC)
Rank: Forum user
JamesW

Hi All Many thanks for all your remarks. He has now spoken to his regional manger and its it the process of being sorted. Just to let you know: There was no 1st aider on duty. The accident book was lock away in the draw. The manager was a spotty 19 year old kid who dosen't know his arse from his elbow. Once again thank you all for your replys. James
JamesW  
#11 Posted : 26 January 2011 09:52:16(UTC)
Rank: Forum user
JamesW

Hi all Thank you all for your replys. There was no first aider on duty. He went to hospital it was only brusied. The accident book was locked in the draw. His regional manger is now dealing with it. Once again many thanks for your replys James
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