Posted By Andy Lucas We are due to do our Best Value Review next year so if you get any good ideas please let me know. Thanks Andy

Posted By Carl Harrison Nigel, We too are looking to start a benchmarking exercise sometime next year and would, therefore, welcome the opportunity of participating in the exchange of information

Posted By Mark A. Bush We have done two best value self assessment processes for the occupational health & safety function within the Personnel Department. I sympathise with you all. It is a difficult process. We learnt a lot from the first year and this year's assesment was a lot easier to complete. We are into PIs and benchmarking but being a police force, it is critical who we compare with in service delivery. The hardest question to answer is "challenging" the function. Once you crack this, everything else seems to flow. The Home Office and Her Majesties Inspectorate of Constabulary were very helpful to us in specifying key questions for the assessment process. I will gladly share my experiences with anyone that is interested (this should open the floodgates), you can contact me on 0121 626 5000 extension 2540 or E-mail m.bush@west-midlands.police.uk