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MrBrightside  
#1 Posted : 08 April 2020 09:19:30(UTC)
Rank: Forum user
MrBrightside

Hi All,

The NCRQ are currently offering their Safety For Managers online course for free to anyone. 

https://www.ncrq.org.uk/coronavirus-free-enrolment/

Use yourself or share around and its running until the end of April.

thanks 8 users thanked MrBrightside for this useful post.
Kate on 08/04/2020(UTC), chris42 on 09/04/2020(UTC), flysafe on 14/04/2020(UTC), aud on 14/04/2020(UTC), nic168 on 15/04/2020(UTC), lucas on 15/04/2020(UTC), Tessie on 16/04/2020(UTC), peterhosie on 29/04/2020(UTC)
chris42  
#2 Posted : 09 April 2020 09:01:44(UTC)
Rank: Super forum user
chris42

The NCRQ web site does not list the course contents of what exactly will be covered, so a little vague what your managers will actually get. Also, note the link has another link on more detail that suggests 6 months to complete, but the small print states 30 days. It also states free enrolment, but not if there are or are not any further hidden costs (ie course materials, the cert itself etc).

It does on the face seem a very good gesture though, as it appears to normally be £195.

Chris

GTD  
#3 Posted : 14 April 2020 10:02:22(UTC)
Rank: Forum user
GTD

Originally Posted by: chris42 Go to Quoted Post
The NCRQ web site does not list the course contents of what exactly will be covered, so a little vague what your managers will actually get. Also, note the link has another link on more detail that suggests 6 months to complete, but the small print states 30 days. It also states free enrolment, but not if there are or are not any further hidden costs (ie course materials, the cert itself etc).It does on the face seem a very good gesture though, as it appears to normally be £195.Chris


Chris.

It’s free. Stop speculating. The time spent writing this you could have went on there website and checked instead.
aud  
#4 Posted : 14 April 2020 17:17:05(UTC)
Rank: Super forum user
aud

Just completed this course, an opportunity to find a real alternative to IOSH for manager training that I can actually recommend.

Absolutely loved it! A few little glitches, but I am a weary CMIOSH pedant, not of the target audience.

Would be interested in sharing opinion and observations with anyone else who has taken advantage. 

peter gotch  
#5 Posted : 14 April 2020 18:04:36(UTC)
Rank: Super forum user
peter gotch

Aud, for the benefit of the cynics did you find any hidden costs in the small print?

chris42  
#6 Posted : 15 April 2020 08:48:39(UTC)
Rank: Super forum user
chris42

Yes, I did try the web site first to see what was covered, but alas the site took me in circles and I could not find the course syllabus. Though I admit to doing things like searching for house keys with right hand while tightly clutching them in my left. So, I go from noticing every little detail around me to not seeing the wood for he trees. So, it could be there.

Thing is that it is normally not about the money, it’s the time away from “normal Job” that is the problem. For us at the moment all our managers are desperately trying to hold things together with people off or on furlough etc. This makes their time even more precious, and who just want to chill when they finally get home.

I have had to learn over many decades that the devil is always in the detail. Ie our ISO company we use gave us all the costs but failed to mention the cost of the actual cert itself (the piece of paper) is currently at £225 each. Note we have 10 sites – ouch. Hopefully the only thing the company will get is the contact details of thousands of ne potential customers for other training, which is fine in my book (nothing is completely free of gain).

I would actually like to find an alternative training for managers than IOSH Managing safely, but I would like to ensure what would be covered and any hidden costs so I can have a proper discussion with the MD.

Cynical Chris (I am the way the world has made me, for good or bad)

Captcha = 2wkd ( to wicked )

aud  
#7 Posted : 15 April 2020 14:24:26(UTC)
Rank: Super forum user
aud

I have not found any hidden extras, there may be a service at the end which is unavailable for this freebie, but I was only interested in reviewing the course, I haven't found it yet. I may now do the homework, let's hope I pass haha, so there might be something then to pay if I wanted a certificate for example. 

Meanwhile, found this review of the course which expresses a similar viewpoint to mine, including the potential for sharing and discussing. Worth a read.https://safeti.com/ncrq-managing-safely-review/

Chris: I did find the site navigation, registering, etc. a bit confusing to begin with, but as (even) I ultimately managed to get up & running - do try again. I am lucky that I have the time to take full advantage of the freebie. 

thanks 2 users thanked aud for this useful post.
chris42 on 15/04/2020(UTC), peter gotch on 15/04/2020(UTC)
Marble  
#8 Posted : 16 April 2020 13:25:33(UTC)
Rank: Forum user
Marble

I took this last week - I still have IOSH Managing Safely so interesting to compare the two.

The scenarios are well presented, I believe they are all based on real incidents? The very near-miss in the shop (you'll know the one if you took the course) was really grim.

Like all online learning where Computer Says there is only one right or wrong answer there are a couple where the choices could apply to more than one question in real life- not just me, a couple of students said the same on the support forum. That's just a quirk of online learning though and in general I thought it was pretty good.

I missed being able to bounce ideas off other people like you can in a classroom but that's just me. I wonder if they'd consider a sort of hybrid version, up to 5 delegates doing it remotely with a H & S person or internal trainer so you could use both methods. I think that could really work well.

A Kurdziel  
#9 Posted : 16 April 2020 14:39:46(UTC)
Rank: Super forum user
A Kurdziel

The use of real life scenarios sounds good and it looks a bit fresher than IOSH Managing Safety which still suffers from haircuts circa 1997!

When I deliver IOSH I try to bring in real life situations and examples so this might be interesting.

flysafe  
#10 Posted : 17 April 2020 09:00:08(UTC)
Rank: Forum user
flysafe

Our furloughed Managers and Supervisors are giving real posative feeback so thanks for the link. they are now asking if any other CBT courses are available to occupy their time. 

aud  
#11 Posted : 23 April 2020 21:02:48(UTC)
Rank: Super forum user
aud

Just to say I finished the course, no cost found thus far, did the homework and have booked my 10 minute Skype feedback session too. Recommended. Either as actual training, or just to evaluate as I wanted to do. 

My opinion - this ideal manager H&S training. The downside - some would see it as an upside - is that it is online only. It is done very well though. My only critisism of the presentation is the relatively small slightly fancy text with limited contrast making content harder to read than it need be.

Just as the safeti review (see earlier link) says, I think it would work even better with 2 or 3 doing the course at the same time with a facilitator perhaps to direct team discussion. Tricky to do in the current circumstances, unfortunately. Would be a bonus, not essential.

It represents good value for money, and I am grateful to NCRQ for giving a chance to thoroughly review a course I had already liked the look of, as an alternative to IOSH MS, but had no personal experience. Now I can recommend with confidence. If I ever get back to work . . . 

nic168  
#12 Posted : 24 April 2020 10:22:48(UTC)
Rank: Super forum user
nic168

 I pushed this out at work, managment are keen to use the down time that some people have constructivly so this was supported and promoted.

 I have asked for feedback and let them know I am happy to discuss or field questions but i dont do other peoples homework!

Really surprised that12 people have signed up- given the problems experienced in getting people to comit to training in the past two years.

I have also got my spouse doing it, he is quite enjoying it. some uears ago they did an online version of IOSH MS and it was heavy going, I do think you need the interaction for longer courses, particularly when there are questions with more than one right answer!

chris42  
#13 Posted : 28 April 2020 13:57:50(UTC)
Rank: Super forum user
chris42

This was looking quite good from people’s comments, so thought about putting myself through it just to see what it was like. However, I noticed at the end interview I don’t have a gov issued photo id, ie passport or photo id driving licence to confirm I am who I say I am.  So, I will take other people’s word for it (thanks for the PM/ email Aud, very helpful).

However, while on their web site in this section for the interview I noticed this: -

 

We thought that the following went without saying, but apparently not:

  • Please do not attempt to undertake a validation interview whilst driving; and
  • Please ensure that you are appropriately clothed!

 

It probably should not amuse me, but does. Not sure what it says about the people who have taken this?

Chris

adrian.devine  
#14 Posted : 30 April 2020 16:22:15(UTC)
Rank: Forum user
adrian.devine

Hi all,

I've completed this course during the free period (normally £195+VAT). The course launched a while back as NCRQ Managing Safely (they changed it to Safety for Managers after a couple of months) and the end assignment is a risk assessment like the IOSH one is, so while I've never done IOSH Managing Safely, I am thinking it is broadly equivalent. 

I couldn't find an official syllabus as such, but this is what is covered:

Legal Duties

Hierarchy of Control

Layers of Safety

Plan-Do-Check-Act

Risk Assessment

Human Error

Root Cause Analysis

Toolbox Talks

Stop-Look-Assess-Manage

Leadership

Safety Culture

The course presentation is the best I've yet seen from an e-learning course (although not without the occasional glitch and annoyance - likely with the question sections as someone mentioned already). The three case studies are interesting with very well-produced videos (I found myself having emotional responses).

You also get a reference guide (pdf - although I think they might have mentioned they also post one) that is clearly and attractively presented and crams about as much of the important info into the space available as I could hope for.

One difference between NCRQ and IOSH versions is that the NCRQ risk assessment doesn’t use risk matrix scoring (I believe the IOSH one is a 5x5). I’m sure we don’t want to reignite that argument here – I’ll just say that one of the chaps I work with likely thinks me a charlatan as I’ve said we need to get away from obsessing about scoring things and instead focus on asking if there are better, safer ways of doing what we’re doing. He’s just emailed to say he’s passed his IOSH Managing Safely, and from the message history it would seem he’s asked his tutor/provider specifically about this. The tutor has stressed that it is very important to get the risk ratings as accurate as possible (exactly how can choosing between ‘likely’ and ‘fairly likely’ be described as accurate?), explaining that the ratings are used to make decisions about what the expenditure on training and PPE will be, and that typically many hours are spent debating them (he doesn’t mention that these ‘many hours’ are why nobody wants to be involved in the next risk assessment!) – so if there is a case of choosing between IOSH and NCRQ, you might want to pick the version that is closest to your own philosophy.

thanks 3 users thanked adrian.devine for this useful post.
Kate on 01/05/2020(UTC), nic168 on 05/05/2020(UTC), willbowden on 25/05/2020(UTC)
peter gotch  
#15 Posted : 30 April 2020 18:01:47(UTC)
Rank: Super forum user
peter gotch

Thanks for the feedback Adrian.

You are quite right - we don't want to repeat the debate about the disbenefits of silly numeric risk matrices (however in vogue they might be) in this thread!

nic168  
#16 Posted : 05 May 2020 13:18:33(UTC)
Rank: Super forum user
nic168

 So far 1 of my group has ask for advice about their RA. Bit concerned thet they do not seem to have grasped the difference between Hazard and Risk, they are also obsessed with "Monitoring" a contol measure. not having done the course I am greatful for fedback here which suggests that the package is more balanced that this suggests.

Having been an IOSH MS trainer I have fond memories of the 5X5 technicolour matrix. Most students find it easy to grasp and get the hang of quickly and you can then discuss numberless versions without too much trouble. There was always one or Two fixated on numbers, you cannot convince them that it does not matter what you use as long as you are consistent.

Adrian- think of this as mud wrestling with a pig, only one of you is enjoying it.

thanks 1 user thanked nic168 for this useful post.
adrian.devine on 09/05/2020(UTC)
ColinT  
#17 Posted : 06 May 2020 13:43:19(UTC)
Rank: Forum user
ColinT

If anyone is interested, I have just completed a Team Leadership and Motivation Diploma course on-line with the Centre for Excellence at the current discount price of £29, I found it really useful and informative. 5 modules all with an end of module assessment to pass - min 60%

There are a few organisations offering discounted training at the moment so its a good opportunity to do some useful CPD whilst WFH

thanks 1 user thanked ColinT for this useful post.
aud on 06/05/2020(UTC)
aud  
#18 Posted : 06 May 2020 16:21:42(UTC)
Rank: Super forum user
aud

Originally Posted by: nic168 Go to Quoted Post

 So far 1 of my group has ask for advice about their RA. Bit concerned thet they do not seem to have grasped the difference between Hazard and Risk, they are also obsessed with "Monitoring" a contol measure. not having done the course I am greatful for fedback here which suggests that the package is more balanced that this suggests.


Having done the whole freebie course and made copious notes, I think I can see where your manager/delegate is coming from. This course does not over-obsess with debating hazard v risk - there are clear explanations, but the emphasis is definitely on determining suitable risk controls and then checking (ie monitoring) that they are working. PDCA. The IOSH MS course is very different.

Frankly I gave up worrying whether something was being erroneously called a hazard, risk, activity, task or just a problem. I rarely see precision in the definitions - and who cares? The legal requirement is to identify and control risk. And my experience is that most managers - indeed most people - can do this if coaxed the right way.

I believe the term 'hazard' and it's definition, takes non-safety specialists down a winding alley, for no real benefit. On the one hand 'hazards are all around us' yet on the other 'they' need to be controlled. No. Risk needs to be controlled.

I am a maveric in this respect, and make no apologies. These views developed over the 30 years of H&S working with people, to improve their safety management and understanding. Educating managers and leaders to make sensible safety decisions.

That is why I really liked this course - it engages participants, to think, and then focus on the important stuff. The stuff the HSE are interested in - proportionate controls.

thanks 1 user thanked aud for this useful post.
adrian.devine on 09/05/2020(UTC)
peter gotch  
#19 Posted : 06 May 2020 16:28:53(UTC)
Rank: Super forum user
peter gotch

Aud, nothing maverick in what you wrote.

Roundtuit  
#20 Posted : 06 May 2020 19:38:12(UTC)
Rank: Super forum user
Roundtuit

Originally Posted by: aud Go to Quoted Post
The stuff the HSE are interested in - proportionate controls.
More importantly not a clip-board clown.

Roundtuit  
#21 Posted : 06 May 2020 19:38:12(UTC)
Rank: Super forum user
Roundtuit

Originally Posted by: aud Go to Quoted Post
The stuff the HSE are interested in - proportionate controls.
More importantly not a clip-board clown.

adrian.devine  
#22 Posted : 09 May 2020 00:18:00(UTC)
Rank: Forum user
adrian.devine

Originally Posted by: ColinT Go to Quoted Post

If anyone is interested, I have just completed a Team Leadership and Motivation Diploma course on-line with the Centre for Excellence at the current discount price of £29...


Hi Colin - the website seems to indicate it's a special offer of £127 (down from £247) - am I couple of days too late for the super special offer, or is there something I'm missing? Or did you miss a digit off?

adrian.devine  
#23 Posted : 09 May 2020 01:36:35(UTC)
Rank: Forum user
adrian.devine

Originally Posted by: nic168 Go to Quoted Post

...they are also obsessed with "Monitoring" a contol measure.

The NCRQ example risk assessment layout (which they get you to use for the assignment) has a 'Controls required' column and then a separate 'How controls will be checked' column. I don't think I'm a fan - I'd normally just include what the monitoring/checks are with the description of the controls, but it wasn't a big deal to split them out. One thing I didn't like about the template is that it doesn't seem to clearly split current controls from what further action you've decided you need to do/improve (e.g. as the HSE examples with "What are you already doing?" and "What further action is necessary").

I think they've now introduced the Safety for Managers template to the certificate course also (as opposed to using the HSE template when I did it). But I don't think they suggest it's the only way to do things (at least, when I did the assignment for the certificate, we could use whatever format we wanted, so long as we met the basic criteria, and the ocurse discussed pros and cons of different methods). Now I'm going off on a tangent...

Safety for Managers does have a big emphasis on checking controls - i.e. it goes to lengths to explain and illustrate that you can think you have lots of controls in place (e.g. equipment and instruction for work at height), but the effectiveness is likely to be very limited without appropriate supervision.

I'm reminded of numerous conversations some time ago with manager/supervisor-level colleagues along the lines of "We give the guys the kit - it's up to them if they use/wear it" - so I'd agree with NCRQ that it is an emphasis the course should have. 

Originally Posted by: nic168 Go to Quoted Post

Having been an IOSH MS trainer I have fond memories of the 5X5 technicolour matrix. Most students find it easy to grasp and get the hang of quickly and you can then discuss numberless versions without too much trouble. There was always one or Two fixated on numbers, you cannot convince them that it does not matter what you use as long as you are consistent.

I can see how a matrix is useful in illustrating how we need to consider high severity/lower likelihood events and lower severity events that are likely to occur more often. I don't have a problem with that method being used for the Manging Safely assignment. I just didn't agree with the trainer saying something like "this is the right way to do it and must be used in your workplace", although I guess that is the trainer's opinion rather than particularly the intention of IOSH.

thanks 1 user thanked adrian.devine for this useful post.
Kate on 11/05/2020(UTC)
chris42  
#24 Posted : 11 May 2020 08:58:18(UTC)
Rank: Super forum user
chris42

I might be a little concerned if they don’t understand Hazard and Risk to the point, they could explain it to others. Yes, I agree one of the most important things are that controls are put in place to manage all the risks within a particular hazard. However, if managers then could not explain properly why they have put in place particular controls, could be a backward step. If people don’t understand why the controls are there and what exactly it is protecting them from (even if the manager does) could mean they may feel they are unnecessary.

Nic168 is obviously doing the right thing and checking what the managers do actually understand, but should not have to.

Chris

Kate  
#25 Posted : 22 June 2020 06:32:20(UTC)
Rank: Super forum user
Kate

Feedback on this course from a manager who has completed it: they "enjoyed" it (I don't remember anyone ever saying that about Managing Safely) and had some useful learning from it with hierarchy of controls and safety culture standing out.

thanks 1 user thanked Kate for this useful post.
aud on 23/06/2020(UTC)
nic168  
#26 Posted : 23 June 2020 13:05:32(UTC)
Rank: Super forum user
nic168

 it looks like the freebie period was extended to the end of May, I have held off asking for feedback from those who completed it as ithey may still be marking asessessments.

 Kate- Reference IOSH MS, we used to get a lot of positive feedback ( and a few moans), ours was run over 4 days so maybee 4 days out of the office was art of the appeal!

Kate  
#27 Posted : 23 June 2020 13:18:58(UTC)
Rank: Super forum user
Kate

And did you give them biscuits?

Dave5705  
#28 Posted : 23 June 2020 13:46:50(UTC)
Rank: Super forum user
Dave5705

Do I detect a slight change in the wind of hostility some had towards NCRQ? It was indeed a very magnanimous offer from a company I have always had great respect for, so I'm really pleased it is being well reviewed. 

Hope you are all well in these challenging times...

Edited by user 23 June 2020 13:47:29(UTC)  | Reason: Not specified

peter gotch  
#29 Posted : 23 June 2020 15:01:38(UTC)
Rank: Super forum user
peter gotch

Dave - not necessarily.

Might be that those who have participated in this thread were generally those who recognised the benefits of alternate ways to learn.

Dave5705  
#30 Posted : 24 June 2020 07:25:59(UTC)
Rank: Super forum user
Dave5705

You might be right Peter, like review sites, those most likely to contribute are those with an experience to share.

I trust you are keeping well and safe?

nic168  
#31 Posted : 24 June 2020 19:10:50(UTC)
Rank: Super forum user
nic168

 Kate, we gave them sweeties and a loving, nurturing environment.!

And free pens.

thanks 1 user thanked nic168 for this useful post.
Kate on 25/06/2020(UTC)
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