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PHurley  
#1 Posted : 05 September 2022 12:04:52(UTC)
Rank: Forum user
PHurley

Hi All,

I am planning to conduct an Awareness Campaign at my workplace to promote the importance of reporting near misses and all accidents (including minor ones).  It will only be a short local campaign but I want to measure its effectiveness by conducting a survey of attitudes towards Health and Safety before and after the campaign.

Does anyone have any experience with designing and running surveys like this and have any tips or tricks I should consider?

Thanks in advance.

Peter

knotty  
#2 Posted : 06 September 2022 14:30:19(UTC)
Rank: Forum user
knotty

Perhaps I'm misunderstanding, but surely the "success criteria" for the campaign will be an increase in quantity or quality of hazard/near miss reports?

I'd be wary of "before and after" surveys as any difference in perception could be short-lived. The real test is whether the campaign (as well as implementing improvements and providing feedback to reporters) results in a sustained engagement. 

thanks 3 users thanked knotty for this useful post.
Kate on 06/09/2022(UTC), PHurley on 07/09/2022(UTC), A Kurdziel on 07/09/2022(UTC)
peter gotch  
#3 Posted : 06 September 2022 15:32:37(UTC)
Rank: Super forum user
peter gotch

Hi Peter

I'm with Knotty on this. The success is if you get a sustained increase in the volume of near miss reports (or whatever you choose to call them) AND better quality reports.

So, as example if you incentivise near miss reporting what you might achieve is to get lots of reports about e.g. obstructions leaving somebody else to decide what to do, when it might be that before your campaign, people just sorted out the problem without raising a near miss report.

What you NEED to know is about all those issues that are beyond the authority of people at the sharp end to sort out.

So, as example, worker A is concerned that the fumes where they work might be a risk to their health. They cannot instruct the installation of extraction or some other mitigation. You need to understand their concerns and provide positive feedback EVEN if the considered opinion is that there is nothing to be done that is reasonably practicable. 

In such circumstances if the organisation decides NOT to do anything but DOESN'T provide clear feedback as to why this is the decision, then any uptick in reporting is likely to disappear VERY quickly!

thanks 2 users thanked peter gotch for this useful post.
PHurley on 07/09/2022(UTC), A Kurdziel on 07/09/2022(UTC)
PHurley  
#4 Posted : 07 September 2022 10:50:46(UTC)
Rank: Forum user
PHurley

Thanks for replies so far.  Of course the true measure of success will not only be an increase in reports but also the resultant H&S improvements.  I realise that the surveys may be a flimsy tool but it will help show the corporates upstairs the effectiveness (or otherwise!) of the program in the near term.  Obviously there'll probably be elements of recency bias in responses following the campaign (and we always have to guard against bias) and I don't intend to use the results of the after survey to say "There, job done!".  The real purpose of the before and after surveys are to measure short term impact of the campaign but also to help reinforce the message of the campaign.

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