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Self and Hasty  
#1 Posted : 13 September 2022 08:10:30(UTC)
Rank: Forum user
Self and Hasty

Hi all, just a observation and I'm wondering if others have similar thoughts/issues;

Hopefully I can articulate;

My previous client was a high risk site (steelworks) where hazards were everywhere and the severity of outcomes were deadly. In comparison my current client is relatively low risk offices and warehouse. Whilst they do have risks, poorly controlled hazards and much room for improvement I've found that the risk ratings for the identified hazards are all low in my assessment report.

I have reviewed it and it seems accurate (as much as risk ratings can be; arbitrary based on experience, legacy controls, perception of risk etc.) I am pondering if the previous high risk site has jaded me, numbed me to thinking that the 'safer' risks at the new site are so much less hazardous in comparison to the steelworks, I shouldn't be comparing the two companies as they have no relevance to one another other than that I've worked in one after the other.

Do others suffer from this potential bias? I think I'm staying neutral but also worry I may be being swayed by a subconcious comparison between the two sites.

Is there a way of recalibrating the perception of risk, using previous experience without it swaying judgment?

Thoughts?

A Kurdziel  
#2 Posted : 13 September 2022 09:18:34(UTC)
Rank: Super forum user
A Kurdziel

Risk is not any absolute value. Those matrices that people fill in are not objective measures (which is why the HSE does not particularly like them). It is entirely based on people’s  perceptions and even safety professionals will describe certain activities as “risky” rather than hazardous. In theory what we are trying to do is to reduce the risk so that all activities no matter how hazardous pose the same level of risk. In reality people often put more effort into high hazard activities while being blasé  about everyday hazards. There is that paper published decades ago which  compares the amount of money spent on risk control in certain sectors related to the number of deaths related to that sector. The nuclear industry came out on top with a low acceptance of risk, with millions spent to prevent each death while construction came out near the bottom.

Perception is everything: when an airliner crashes it is world  news  if some is killed in an RTA is barely makes the local news. Far more people are killed and injured in RTA’s around the world; they are one of the biggest killers of children.    

You can’t recalibrate all you can do is acknowledge this in yourself and talk to the stakeholders and try to establish what the organisations appetite for risk really is.   

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Self and Hasty on 13/09/2022(UTC)
Evans38004  
#3 Posted : 13 September 2022 09:28:36(UTC)
Rank: Forum user
Evans38004

I've been there and got the t-shirt :-)

I started my H&S career in a steel works and dealt with some serious hazards / injuries.

I've moved on (many times over the years and had to recalibrate several times - depending on the employer / client - I' had some odd looks when I assessed an issue as being low risk when they subjectively thought it was far higher.

We've both found nicer / cleaner & safer places to work - but there are still ptentially nasty hazards that may incur inherently high risks that are , or should be controlled & managed.  

My philosophy is to rembember that the law requires us to manage the significant risks, but the "safer" business may still be incurring greater losses due to some uncontrolled low risks

Stick to your perception of high, medium or low risk - and if your new client is wondering why they are employing you to manage a low risk environment, perhsps you can add inherent v resirual risk factors and show that the management controls being implemented is worthwhile 

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Self and Hasty on 13/09/2022(UTC)
peter gotch  
#4 Posted : 13 September 2022 10:44:52(UTC)
Rank: Super forum user
peter gotch

Hi Self and Hasty

I think AK is referrring to HSE's "The tolerability of risk in nuclear power stations", but of equal relevance to your question might be "Reducing risks, protecting people".

I am going to argue that your current working environment is not nearly as low risk as you make out - it just doesn't have huge vessels with molten metal liable to be involved in an explosion and all the other things that can go wrong in a steelworks (including occupational health risks that have historically been poorly managed in the UK - I had a wake up call as part of an audit team in Ukraine!).

Now you may or may not be aware that there is a code of regulations which defines whether the enforcing authority should be the HSE or the local authority. There have been mulitiple iterations of that demarcation policy but some aspects have remained the same - including first and foremost that "higher risk" activities are dealt with by the HSE.

One key point is that if the "main activity" is wholesale or retail warehousing it falls to the local authority as being presumably "lower risk"

....and to be honest when I worked for HSE we didn't tend to spend much time at the warehouses apart from perhaps considering the structural integrity of racking systems and bulk storage of hazardous materials, and that was true whether it was a steelworks, bottling plant or bakery.

But this was a mistake as the statistics actually show that the warehouse is often one of the most dangerous parts of the entire operation! All those vehicle movements in the yard (and the ones on the roads outside that HSE generally chooses to avoid thinking about), accidents at taillifts and so on.

I have never been a fan of those numeric matrices that are so popular - almost invariable fiddled (deliberately or not!), both in terms of assessed severity and assessed likelihood of something going wrong, PARTICULARLY when calculating the "residual" risk if mitigations are in place - and even more so, if there is some directive that the "residual risk" MUST be determined as LOW (sometimes GREEN) or at worst MEDIUM (AMBER).

It is always possible that if you do the assessment properly some risks will still be HIGH (RED) even when all reasonably practicable measures are in place.

.....and if you use e.g. a 5 x 5 matrix it is VERY unlikely that it will adequately highlight the potential disaster that doesn't kill one or two, but many people. Unless you have a severity option of say 25, it is very easy for that type of incident scenario to entirely fall off the radar.

...and for that warehouse as an example one issue would be logistics. For some reason people seem to assume that a high speed vehicle impact kills and a low speed one doesn't - but Department of Transport statistics show that, if anything, the opposite applies!

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Self and Hasty on 13/09/2022(UTC), A Kurdziel on 13/09/2022(UTC)
antbruce001  
#5 Posted : 13 September 2022 14:34:02(UTC)
Rank: Forum user
antbruce001

All,

Risk matrix tables are primarily used to allow you to prioritise risk and the need for controls, not determine if you are adequately controlling the risk. It's an aid to determine the level of 'cost' that should be considered to achieve the SFRP balance and to compare different types of risk in terms of what you fix first.

The numbers or the resulting 'colour' in themselves mean nothing! 

thanks 2 users thanked antbruce001 for this useful post.
A Kurdziel on 13/09/2022(UTC), Self and Hasty on 13/09/2022(UTC)
Ian Bell2  
#6 Posted : 13 September 2022 17:55:02(UTC)
Rank: Super forum user
Ian Bell2

While I agree to a great extent about about the use of numerical risk matrix tables, they have their pitfalls and but also their uses.

At least by trying to define and categorise various hazard/severity  and risk/frequencies of a potential scenario it does help to drive a level of consistency in determing (as other have said) the apparent risk priorities in an organisation. So yes in themselves the number mean little and somewhat subjective.

However, without such guidance - if you let 20 safety assessors loose  and they relied on their own gut feelings and experience you are likely to get a range of rik assesment result and hence prioities for action.

Accident statistics, I believe are still are a power full tool to consider, showing that slips, trips and falls on a level, falls from height and workplace traffic accidents - as Peter Gotch alluded too with his comments about working in warehouses.

But to answer the original question, do you recalibrate your views about workplace risks and hazards, yes - its called experience.

thanks 2 users thanked Ian Bell2 for this useful post.
A Kurdziel on 14/09/2022(UTC), Self and Hasty on 14/09/2022(UTC)
Self and Hasty  
#7 Posted : 14 September 2022 12:11:47(UTC)
Rank: Forum user
Self and Hasty

Originally Posted by: Ian Bell2 Go to Quoted Post

Accident statistics, I believe are still are a power full tool to consider,


Only useful if they are reporting accidents!2minor accidents in past three years show me that they are either amazingly lucky and the systems in place are excellent in completely mitigating all accidents on site... or more likely they just aren't reporting!

Thanks all for your feedback.

For the record I don't like risk rating matirices for the reasons others have stated, I do a simplified 5x5 red amber green traffic light system only because it's what people seem to be familiar with and able to understand simplifid colours rather than prose!

As Peter touched on; 5x5 is not a big enough scale to cover everything from crossing the road to juggling chainsaws, perhaps a pecentage of risk would give enough felexibility to more accurately rank and rate the identified risks.

Thanks all.

peter gotch  
#8 Posted : 14 September 2022 14:24:35(UTC)
Rank: Super forum user
peter gotch

Hi Self and Hasty

Fully understand that you may have inherited a 5 x 5 matrix approach that people have become accustomed to.

So, if using such an approach the next task is perhaps to get all those using it to consider the variables - so as to get some sort of perspective of what you refer to as the percentage risk and avoid the extremes that people go to.

At one end of the spectrum they insist on considering the slips, trips and falls risks in the warehouse (as example) for EVERY task, so in effect if there are 10 tasks multiplying the risk ten fold.

At the other end of the spectrum, if you have 10 fork lift trucks operating in the warehouse, they do a risk assessment for "use of fork lift trucks" and so underestimate the volume of risk by the best part of a factor of 10 (which assumes that none of the FLTs are being used 100% in a shift).

...and at this end of the spectrum, they have a habit of lumping ALL the occupational health risks into one or two assessments, and so massively understate those risks.

As for the accident reporting, you probably need to look beyond the individual workplace to try and get a picture of the real risk - however well or badly internal reporting works.

...but even looking at the wider picture, underreporting means that some risks are more readily understood than others, particularly when it comes to the events that happen rarely but which are likely to be high severity.

Good luck, P

Ian Bell2  
#9 Posted : 14 September 2022 19:45:20(UTC)
Rank: Super forum user
Ian Bell2

But do you base your risk assessment decisions based on the worst consequence outcome/consequence or the most likely outcome/cosequence.

Worst case is probably a very small risk/frequency of the event happening

Most likely case is just that, will happen more often but with a less serious consequence

Kate  
#10 Posted : 15 September 2022 10:02:51(UTC)
Rank: Super forum user
Kate

I wouldn't base it on either.  The most likely consequence is usually "nothing" but that doesn't mean you should do nothing!

I base it on the worst credible consequence (the worst thing that could reasonably be anticipated).

So if someone trips over, worst case is they land very badly and get a terrible head injury.  Most likely case is they aren't hurt at all.  But the worst credible consequence is a broken ankle.  So that's the severity I consider.

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Martin Fieldingt on 15/09/2022(UTC)
peter gotch  
#11 Posted : 15 September 2022 12:08:22(UTC)
Rank: Super forum user
peter gotch

I'm with Kate except that the "worst case" is almost invariably at least one dead body.

.....and I have investigated three fatal accidents involving falls of less than 2m (which used to be the magic number where legislation said that it apparently wouldn't hurt unless from a ladder, or, rather oddly, on the level).

Very rarely is the worst case scenario the one to sensibly base your controls on EXCEPT in some process safety scenarios, where a most credible incident is likely to require the same mitigations.

One of the problems (whatever the method used) is that assessors tend to overestimate severities of safety incidents and underestimate the impacts of occupational health risks - partly as they don't tend to present until some time in the future.

Ian Bell2  
#12 Posted : 15 September 2022 14:33:49(UTC)
Rank: Super forum user
Ian Bell2

#10 Kate

Define 'credible' case is that the same as most likely.?  Whats the difference?

Whats the difference between 'most credible' and 'worst case'?

Playing Devil's advocate here!!

andybz  
#13 Posted : 15 September 2022 15:16:38(UTC)
Rank: Super forum user
andybz

A few observations

1. Whilst a steelworks may be inherently hazardous it is not inherently a high risk industry. Individual sites may be high risk but that is because of poor controls. Currently the high risk industries are farming, commercial fishing, jockey etc. I know this is terminology but I do think it is important to be precise.

2. Risk matrices have many potential pitfalls but can be a very useful tool. The numbers are fairly meaningless but can help people to use them.

3. There is no requirement to calculate risk, plot it on a matrix etc. The requirement is to reduce to ALARP. This means identifying what you can do to reduce risk and then prioritising actions where they will have the greatest effect. This makes the debate about worst case, credible, likely outcomes fairly meaningless. Equally, if all your risks fall in the same region of your matrix it is no use.

The solution has to be to use the tools that work for you. If everything is appearing in the same region of your matrix you either need to recalibrate it or find another tool. As alluded to a matrix may work for some scenarios and not for others. Who would of thought that you may need a few tools in your toolbox to get the job done!

Kate  
#14 Posted : 15 September 2022 16:30:50(UTC)
Rank: Super forum user
Kate

The difference is straightforward.

The statistics, if you had them, might be something like this:

90% of the time there is no injury except to the person's pride.

9% of the time there is a minor injury.

<1 % of the time there is a serious injury.

1 time in 100 million there is a fatality.

The most likely consequence is no injury as this has the greatest probability (90%).

The worst case is a fatality as this has the greatest severity (death).

The worst credible consequence is a serious injury as this is the worst thing that has a non-negligible probability (if something only happens one time in 100 million we choose to ignore it).

Ian Bell2  
#15 Posted : 15 September 2022 17:16:52(UTC)
Rank: Super forum user
Ian Bell2

Straightforward??

Are the stats you choose applicable to all industries or just your industry?

Is the source of your statistics reliable? How were they arrived at?

If there are categories within the statistics, do you agree with them?

Are your work activities identical to the work activities on which the statistics are based? 

Kate  
#16 Posted : 15 September 2022 18:01:22(UTC)
Rank: Super forum user
Kate

The principle is straightforward.

So is the practice.

Ian Bell2  
#17 Posted : 15 September 2022 18:33:53(UTC)
Rank: Super forum user
Ian Bell2

​​​​​​​Dodging the issue. Lies, damned lies and statistics...

Ian Bell2  
#18 Posted : 15 September 2022 19:05:55(UTC)
Rank: Super forum user
Ian Bell2

#13 point 3

True there is no requirement to calculate risk, however the HSE R2P2 document does have numerical values as guidance, Hence if you are using statistics or other numerical data sources they have to be from a validated source to justify your ALARP decision

Without calculation you end up with a list of actions taken which maybe totally arguable if they reduce risk and by how much to achieve ALARP.

antbruce001  
#19 Posted : 16 September 2022 07:11:24(UTC)
Rank: Forum user
antbruce001

Kate #10 - I agree entirely and her example is one of the best to make the point about 'most credible' outcome rather than the worse case. I use that exact example when providing RA training and the use of a ranking matrix. From experience, I know the HSE usually expect slips/trip on level ground and low falls 'scoring' to be based on an outcome of a broken bone.

I do, however also state it relates to the direct consequence, rather than following a chain of 'which could lead too' to end up at the 'death' in most cases!

Put it all together, and you get -

Risk Ranking should be based on the 'Most credible, direct consequence - not worse case'.

#18 : Adding to Ian's comment. Most criteria used for 'Suitable and Sufficient' include a need for the assessment to allow for priorities to be set, and all criteria require you 'estimate the level of the risk'. Both of these by their nature require some form of ranking, even if it's just high, medium or low. The use of risk ranking tables is just a tool to allow for the consideration of the 2 main factors that make up risk (likelihood & severity) in a structured manner to determine an overall level of risk. The risk Ranking matrix allows for better definition in the 'estimation of risk' level by allowing for sub-division within the high, medium and low categories.

But we cannot forget that it is all subjective, the numbers in themselves are meaningless and any given score does not in itself mean the risk is adequately controlled.

Tony

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