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WatsonD  
#1 Posted : 05 October 2022 10:40:21(UTC)
Rank: Super forum user
WatsonD

I have been trying to contact NCRQ for a few days now with no response. Tried to login and got this:

The site is undergoing maintenance and is currently not available

We regret to inform you that NCRQ are currently not able to continue delivering qualifications to learners.

We are working very closely with AIM Qualifications, the Ofqual-regulated awarding organisation, to find a solution that will enable you to continue your studies.

We do not have any further information at this time, however all learners will be contacted directly as soon as arrangements have been made.

We sincerely apologise for this temporary disruption to your studies.

peter gotch  
#2 Posted : 05 October 2022 11:30:16(UTC)
Rank: Super forum user
peter gotch

DW - very concerning.

I have two mentees who have gone via the NCRQ route - one should be fine having recently completed their Diploma. The other would be seriously impacted if NCRQ is folding.

Found this on the net....

Health and Safety Qualifications at Risk at NCRQ (twinfm.com)

Checked Companies House - 7 of 8 Directors resigned though not all at once, so that it is not QUITE as bad as that headline pair of numbers looks BUT a couple of the resignations are VERY recent.

P

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WatsonD on 05/10/2022(UTC)
WatsonD  
#3 Posted : 05 October 2022 13:23:50(UTC)
Rank: Super forum user
WatsonD

Thank you Peter.

this is most unusual. They only launched a new qualification a couple of weeks ago. I have done what it says in the arcticle and contacted AIM. I will update if I hear anything back.

Kate  
#4 Posted : 05 October 2022 13:35:23(UTC)
Rank: Super forum user
Kate

Please do report back.  I am really concerned if they are going under, because they seemed to have a good offer and I like to point people towards them rather than Nebosh.  (On the basis that the horror that I suffered during my Nebosh Diploma shouldn't be inflicted on anyone, whatever crimes they have committed.)

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A Kurdziel on 05/10/2022(UTC), WatsonD on 05/10/2022(UTC), peter gotch on 05/10/2022(UTC)
adrian.devine  
#5 Posted : 05 October 2022 15:19:24(UTC)
Rank: Forum user
adrian.devine

Hi all,

Not sure of the ins and outs - looks like NCRQ is gone, but the main courses are being taken over by Hatten Education:

https://www.linkedin.com/posts/hatten-education_information-for-ncrq-students-hatten-education-activity-6983426022125756416-92UY/

https://hatten.org.uk/ncrq-students/

This includes the H&S certs/diploma and Safety for Managers, but looks like their new fire qualification has died practically at launch, although possibly some other provider might pick it up? 

Adrian

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WatsonD  
#6 Posted : 05 October 2022 15:21:57(UTC)
Rank: Super forum user
WatsonD

I wait to hear. In the emantime someone has put up a similar post on another par of the forum(?), which has had this response:

"Not sure of the ins and outs - looks like NCRQ is gone, but the courses are being taken over by Hatten Education:

Information for NCRQ students - Hatten Education

This includes the H&S certs/diploma and Safety for Managers, but looks like their new fire qualification has died practically at launch, although possibly some other provider might pick it up?" 

Not sure why this would be announced before NCRQ have sent something out to their students though!

WatsonD  
#7 Posted : 05 October 2022 15:26:56(UTC)
Rank: Super forum user
WatsonD

Statement now on NCRQ website. It makes interesting reading. Looks like they are partly blaming the legal battle with IOSH.

It will be good to get a response from IOSH. I wonder how many of their members are currently enrolled on an NCRQ qualification?

Full statement here: NCRQ statement | NCRQ

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adrian.devine on 05/10/2022(UTC)
adrian.devine  
#8 Posted : 05 October 2022 15:40:07(UTC)
Rank: Forum user
adrian.devine

Originally Posted by: WatsonD Go to Quoted Post

In the meantime someone has put up a similar post on another par of the forum...

Not sure why this would be announced before NCRQ have sent something out to their students though!


Hi WatsonD,

That was me replying to the other thread also. Hatten already have course info active on their website: https://hatten.org.uk/

I don't think we will hear anything from NCRQ - they're done as far as I can tell. They've just keeled over for whatever reason. Sounds like all the NCRQ tutors are now with Hatten.

Those in the middle of NCRQ qualifications (including me) will need to contact Hatten (although they can't easily do that at the moment, as Hatten have removed their contact details while they're sorting things out in the background.

Sounds like there will be a few weeks disruption until things carry on much like before.

I guess what concerns me is that most people were like 'Huh? NVQ?' when you mentioned NCRQ, which I guess was changing slowly, but I guess it'll be a bit back to Square 1 with nobody knowing what on earth a Hatten Certificate/Diploma is.

Adrian

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WatsonD on 05/10/2022(UTC)
adrian.devine  
#9 Posted : 05 October 2022 15:48:17(UTC)
Rank: Forum user
adrian.devine

Originally Posted by: adrian.devine Go to Quoted Post
I don't think we will hear anything from NCRQ...

I spoke too soon as usual!

WatsonD  
#10 Posted : 05 October 2022 16:05:32(UTC)
Rank: Super forum user
WatsonD

Originally Posted by: adrian.devine Go to Quoted Post


Hi WatsonD,

That was me replying to the other thread also. Hatten already have course info active on their website: https://hatten.org.uk/

Adrian

Thanks Adrian. I think our posts crossed over.

I have not heard of Hatten education (closer inspection they were trading as Endeavour Professional Training Soloutions LTD until September 2022 - https://find-and-update.....gov.uk/company/11901248) and as far as I can see from their webiste the only qualifications they offer are NCRQ diplomas and certificates which leads me to suspect this has been coming for some time now.

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adrian.devine on 05/10/2022(UTC)
adrian.devine  
#11 Posted : 05 October 2022 17:48:01(UTC)
Rank: Forum user
adrian.devine

As someone has noted on the other thread, the 'last director standing' for NCRQ is also the director of Hatten Education.

From the Hatten info for NCRQ Students: "The team at Hatten Education have been delivering qualifications for many years, and after being approached to help the students affected by NCRQ, we have scaled up our systems and staffing and launched a new brand to take on these groundbreaking qualifications."

They don't seem to have any of their own/other courses, and I can't find anything previously offered by Endeavour Professional Training Solutions either.

It seems like it's mainly a case of setting up NCRQ again under a different name, but they don't want to present it like that (perhaps with good reason - I don't pretend to know much about this sort of thing).

I do wonder how long the discussion was when Iain approached himself to ask if he could step in to help students... I hope he didn't bite his own hand off.

Edited by user 05 October 2022 17:48:42(UTC)  | Reason: Colon

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Ricardox  
#12 Posted : 06 October 2022 08:11:19(UTC)
Rank: New forum user
Ricardox

This article says that NCRQ couldn't afford IOSH legal fees for a trademark dispute plus the cost of setting up the Fire Risk Assessment course. Sounds like the FRA course wasn't set up properly either?

www.twinfm.com/article/health-and-safety-qualifications-at-risk-as-ncrq-rumoured-to-be-ceasing-trading

James H  
#13 Posted : 06 October 2022 13:43:56(UTC)
Rank: New forum user
James H

Has anyone who has NCRQ Diploma heard if that it is still an approved qualification for Grad membership? My membership is due and Grad IOSH is a requirement of my job.
Marble  
#14 Posted : 06 October 2022 17:50:27(UTC)
Rank: Forum user
Marble

I'm studying for the Diploma at present so approached Hatten as per the instructions from NCRQ; according to Hatten enrolments will commence from 17th October, learning portal goes live from 31st October and the assessment requests/submissions will be available from the 31st also.

Hope this helps anyone who's in the same boat.

I had just passed the first unit and my certificate was due any time in the next few weeks. I haven't yet had an answer to my question about what is happening there :(

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WatsonD on 07/10/2022(UTC)
Marble  
#15 Posted : 06 October 2022 17:54:02(UTC)
Rank: Forum user
Marble

Sorry, just to clarify, they said these dates are for the existing students who were already enrolled and were for the H & S courses only - not the fire one.

lamccall  
#16 Posted : 06 October 2022 18:01:08(UTC)
Rank: New forum user
lamccall

Originally Posted by: James H Go to Quoted Post
Has anyone who has NCRQ Diploma heard if that it is still an approved qualification for Grad membership? My membership is due and Grad IOSH is a requirement of my job.

I too would like to know if the Hatten Qualification is going to be an approved qualification for grad membership.

adrian.devine  
#17 Posted : 07 October 2022 10:26:18(UTC)
Rank: Forum user
adrian.devine

Originally Posted by: James H Go to Quoted Post
Has anyone who has NCRQ Diploma heard if that it is still an approved qualification for Grad membership? My membership is due and Grad IOSH is a requirement of my job.

From the info on the Hatten website:

"Yes. It is the AIM Qualifications RQF qualification that is recognised by IOSH, and so your previous qualifications achieved via NCRQ, as well as transferred or new enrolments with Hatten Qualifications, continue to be recognised for Tech IOSH and Grad IOSH membership."

It would not appear that NCRQ are gone because of any question regarding the quality or integrity of the qualifications, so I don't think there would be any basis to say their qualifications no longer satisfy the requirements for IOSH membership. 

That said, I have a hazy recollection of reading that IOSH only accepted the NCRQ Dip for GradIOSH after having their arm twisted in the first place, so who knows what will happen in the future? I would be good to hear something from IOSH.

Hopefully Hatten don't take over the 'agressive' (towards IOSH and NEBOSH) marketing, and everyone can get along!

Adrian

Edited by user 07 October 2022 10:27:51(UTC)  | Reason: Messed up quoting

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WatsonD on 07/10/2022(UTC)
peter gotch  
#18 Posted : 07 October 2022 11:11:31(UTC)
Rank: Super forum user
peter gotch

Hi All

There is now a banner at the top of the IOSH Home page directing you to an IOSH statement.

The IOSH announcement does actually recognise that there are people  in addition to the NCRQ learners who will be concerned about these developments.

The announcement comments:

We want to be here for you at this difficult time and give you direct information, so encourage learners and other members to sign up for dedicated emails on this matter here.

So, I have signed up as I have a mentee who may be impacted.

The only difficult Q is

Which NCRQ qualification are you studying? *

So, to register I had to pretend to be already doing an NCRQ course, rather than being an interested party.

...and got this message:

Thank you for your submission
We understand that this is a worrying time for you, so we are doing everything we can to seek further information from NCRQ and from AIM Qualifications and Assessment Group. Once we have information, we will contact you to provide guidance on your professional journey with IOSH.

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adrian.devine on 07/10/2022(UTC)
WatsonD  
#19 Posted : 07 October 2022 13:34:16(UTC)
Rank: Super forum user
WatsonD

I did get a response from AIM:

Thank you for your email and I do completely understand your situation. 

We’ve been informed of the situation by NCRQ and we are working with them to find a solution as quickly as possible. I have taken your contact details and any updates will be communicated to you as soon as we get them.

 I think like others that are 'trying to help' they seem to be behind on the information. I have learnt much more on here.

WatsonD  
#20 Posted : 07 October 2022 13:53:17(UTC)
Rank: Super forum user
WatsonD

Email just in from NCRQ

We just wanted to update you on the arrangements for the transfer of your studies.

As you know, Hatten Education has been licensed to deliver NCRQ occupational health and safety qualifications, and recognition with AIM Qualifications has been agreed in principle, subject to approval by the AIM Group.

Hatten Education has agreed to enrol all current NCRQ students on eligible qualifications and courses1, without charge. Full details of this is available on their website, which includes information about extensions of timescales for qualification completion and assessment submission.

There is now a transfer form available on the Hatten Education website which can be accessed here.

NCRQ learners will need to complete this form to register with Hatten Education. The enrolment process may take some time, however these learners should not be disadvantaged financially or academically, and will be placed at the appropriate point on their learning journey.

Several of our tutors, assessors and support team have now been offered employment at Hatten Education, so we hope this will offer some continuity and familiarity.

Thank you for being part of our family.

NCRQ

WatsonD  
#21 Posted : 21 October 2022 14:21:07(UTC)
Rank: Super forum user
WatsonD

Statement from AIM. Looks like its not a simple case of switchover:

Statement from AIM Qualifications and Assessment Group

Following the recent news that a training provider delivering AIM Qualifications is going into liquidation, we would like to make the following statement. We will make no further statement on our website regarding this matter but will communicate with all registered learners directly.

Regarding the delivery of the following AIM Qualifications:

  • Level 6 Certificate in Applied Health and Safety
  • Level 6 Certificate in Personal Injury Liability and Absence Reduction
  • Level 6 Diploma in Applied Health and Safety

The provider informed both AIM management and learners on the 30th September, that they were no longer in a position to deliver AIM Qualifications due to business failure with immediate effect. AIM had no prior knowledge or warning that this was about to happen.

The provider suggested that learners could be transferred to another organisation which would be under the control of the same owner as the provider facing liquidation.  AIM agreed ‘in principle’ to the proposal but stated that this would be subject to due diligence checks. This process included centre recognition checks and careful consideration of the new provider's ability to offer a viable and compliant service for learners.
On the 19th October these checks were completed and a letter sent to the Director explaining that AIM was unable to support the proposal. AIM has since become aware that the provider has posted, on its website and via email correspondence, its frustration at AIM's decision which it states was primarily for reputational reasons. AIM categorically rejects this and adds that the decision was based on five key considerations which resulted in it being impossible to recognise the new provider. These were serious shortcomings and AIM will not take a risk that future learners could face a similar situation.

Next steps

Our compliance team are currently working through details of all affected learners who have been registered to complete an AIM qualification. An email has been sent to each learner and we anticipate that all learners will have received further clarification by Friday 28 October 2022. The team will endeavor to achieve this earlier if it is possible.
  To all affected learners, we thank you for your continued patience and understanding during this stressful time.

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peter gotch on 21/10/2022(UTC), HSSnail on 24/10/2022(UTC)
peter gotch  
#22 Posted : 21 October 2022 15:55:38(UTC)
Rank: Super forum user
peter gotch

DW - thanks for the update.

For those impacted (directly or indirectly) the AIM statement is at

Statement - AIM (aim-group.org.uk)

Not encouraging.

I have one mentee who is directly affected and have advised them to wait for further information before considering their next options.

P

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HSSnail on 24/10/2022(UTC)
Kate  
#23 Posted : 22 October 2022 15:50:37(UTC)
Rank: Super forum user
Kate

Forum members may like to know that this fortnight's Private Eye (the edition with the quickly out-of-date cover picture of Jeremy Hunt inviting Liz Truss to be his Prime Minister) has a slightly garbled account of the NCRQ fiasco.  I say slightly garbled because it represents the NEBOSH Diploma as being a qualification offered by IOSH.  It discusses both of the legal cases between NCRQ and IOSH, the directorship of NCRQ, and the question of who is out of pocket.

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HSSnail on 24/10/2022(UTC), adrian.devine on 31/10/2022(UTC)
Marble  
#24 Posted : 22 October 2022 17:51:31(UTC)
Rank: Forum user
Marble

Website of Hatten Education (who were supposed to be taking this over so students could carry on) now says it is "under maintenance"....

As this was the first sign of trouble with NCRQ this is really not looking good for those of us who were actively learning when they folded.

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HSSnail on 24/10/2022(UTC), adrian.devine on 31/10/2022(UTC)
HSSnail  
#25 Posted : 24 October 2022 07:30:46(UTC)
Rank: Super forum user
HSSnail

Still hope they can get it sorted - i have 2 friends currently on the course - 1 had just submitted his final assignment. 

HSSnail  
#26 Posted : 24 October 2022 10:19:32(UTC)
Rank: Super forum user
HSSnail

Qualification body denies Hatten permit to deliver NCRQ learning - SHP - Health and Safety News, Legislation, PPE, CPD and Resources (shponline.co.uk)

Just in case people dont still get the SHP news - looks like Pheonix may be trying to take over the course so hope remains

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Marble  
#27 Posted : 24 October 2022 10:44:33(UTC)
Rank: Forum user
Marble

I've filled out the Phoenix e-form and will update as & when I hear anything from them. I did the NEBOSH Fire Cert with Phoenix last year and had a good experience.

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HSSnail on 24/10/2022(UTC), peter gotch on 24/10/2022(UTC)
Marble  
#28 Posted : 30 October 2022 18:09:11(UTC)
Rank: Forum user
Marble

I have had the generic e-letter from AIM, no real information on what is happening to those part way through the course and a further update will go to all learners by 8th November- they do say they are working with an alternative provider but cannot provide details as discussions are ongoing, and they will not guarantee anyone will pick it up.

I rang Phoenix to see if I could find out anything about what they are up to, as expected the customer service person didn't have much concrete information but did say that *possibly* putting the NCRQ students onto the NVQ was being looked at.

I'm not sure what I think about that as of the three Level 6 options, NCRQ was the best suited for me and whatever has gone on behind the scenes I found the course materials excellent. Nothing for it but to await the next update, and I'll stress that what the person at Phoenix said was just that it was a possibility and not what they definitely are thinking of doing.

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A Kurdziel  
#29 Posted : 31 October 2022 10:55:04(UTC)
Rank: Super forum user
A Kurdziel

I am not sure how you can move someone from the NCRQ course-which a learning based course based on case studies with NVQ which a mechanism to show that you have attained a certain level of competence already in your workplace. It sounds like someone is simply throwing up a smokescreen while they decide what to do with this mess. Perhaps we need some leadership from someone in the centre (IOSH or Ofqual or even the Department for Education?) to sort this out.

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HSSnail on 01/11/2022(UTC)
Marble  
#30 Posted : 01 November 2022 11:49:49(UTC)
Rank: Forum user
Marble

Yep, a bit more leadership from somewhere would be useful. NCRQ and Hatten have vanished with their parting shot being "talk to IOSH and/or AIM", IOSH are being very quiet and AIM are just asking people to continue to be patient while they try to find another provider but this may or may not happen- although they have advised everyone working on the courses to collate and safely store their coursework.

It's been nearly a month now, the affected students are not responsible for any of this.

RVThompson  
#31 Posted : 01 November 2022 16:01:47(UTC)
Rank: Super forum user
RVThompson

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MrBrightside  
#32 Posted : 02 November 2022 09:47:28(UTC)
Rank: Forum user
MrBrightside

This might get me banned, but so be it. This all sounds very cloak and dagger, like NEBOSH and IOSH were not happy with the NCRQ taking there buisness and forced them out.

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A Kurdziel  
#33 Posted : 02 November 2022 10:20:37(UTC)
Rank: Super forum user
A Kurdziel

NEBOSH are now saying that they might be willing to take on NCRQ students and credit them for  the modules they have completed.  Unfortunately, the NCRQ format is very different from  the NEBOSH approach, and it might be difficult to do this.  The thing about NCRQ was this alternative format( based on case studies) was attractive to people who did not like the  traditional NEBOSH approach.  What is going to be offered to them?

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HSSnail on 02/11/2022(UTC)
peter gotch  
#34 Posted : 02 November 2022 10:55:27(UTC)
Rank: Super forum user
peter gotch

RVT - well spotted! (though an email alert from SHP has arrived in my intray since I drafted this response)

I notice that when opening the IOSH website that the banner at the top has disappeared.

Doing a search for the word NCRQ on the IOSH website now gives just a single hit, the new release of 6 October 2022.

So, the FAQs that the banner linked to, which were updated on 26 October may or may not be available somewehre on the IOSH site.

Possibly those FAQs have just been taken down temporarily whilst they are updated.

P

Edited by user 02 November 2022 11:04:53(UTC)  | Reason: Clarification

adrian.devine  
#35 Posted : 02 November 2022 12:31:48(UTC)
Rank: Forum user
adrian.devine

Like Peter, I just got the SHP email, so thought I'd pop in here...

From the statements given in it, I'm getting the impression that the NCRQ courses are dead, or at least Phoenix H&S wont have any involvement in them.

I have to say, I think the NEBOSH recognition of prior learning sounds like a bit of a token exercise. They state there will be no assignment/assessment exemptions. I can't imagine NCRQ materials would leave someone well prepared for a NEBOSH assessment (One of NCRQ's main 'things' was that they teach practical application, while NEBOSH teach recitation). I think I would feel disadvantaged and want to do the full course to give me the best chance of doing well in the assessments. I know the NEBOSH courses have changed over recent years, but I'm very wary of believing the 'spin' - I remember some years back reading something they put out called "The Myth of 'NEBOSH Speak'" (or something similar), so I looked at the most recent exam papers - still NEBOSH speak from start to finish (to elaborate, on first pass, I thought I knew nothing of what they were asking - it was only when I studied each question I started getting "Ohhh... they're asking about this... why not just say that?" moments. And that's speaking as someone who'd managed to pass the Dip Part 1 exams some years earlier.)

So yeah, I think NEBOSH has probably changed for the better, but I’ll take some serious convincing that they’re focussed on job skills at the expense of learning things that, in practice/reality, you just look up when you need to refer to them. And that they’re bothered about what you can do/know rather than giving than saying things exactly how they want you to say them. Not to the degree where I’d want to do a NEBOSH assessment without the NEBOSH prep!

Looks like I will have to write off my part-completed HSD2 and choose between NEBOSH (maybe with a few quid off, but it’ll still be more expensive?) and NVQ. Or just never getting to GradIOSH.

Demoralising…

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A Kurdziel  
#36 Posted : 02 November 2022 13:01:00(UTC)
Rank: Super forum user
A Kurdziel

IOSH’s role in this is still worrying. In the  Royal Charter, it states  to paraphrase it a bit, IOSH is to promote occupational H&S to everybody, including training. Therefore IOSH  should be encouraging a wide range of training options, because ,as anybody, who has even the most basic understanding of training knows, different people learn in different way. So, there  should be a range   of training options available.  The loss NCRQ as an option will narrow the number of  people developing their H&S knowledge and that  is bad for how H&S works in the  this country.  

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James H  
#37 Posted : 02 November 2022 13:27:21(UTC)
Rank: New forum user
James H

I’m glad I completed my NCRQ Diploma last year, but I really feel for those who were still doing the course. It’s such a mess. I have always spoken very highly of NCRQ and recommended NCRQ to many people. Its been hard enough to deal with the snobbery against NCRQ in the past, this mess is not going to help. I hope that someone picks up on the NCRQ courses and relaunches them. It can only be good for the H&S profession to have  people with varied backgrounds and qualifications from different providers.    

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Marble  
#38 Posted : 02 November 2022 22:09:11(UTC)
Rank: Forum user
Marble

Agree with Mr Brightside and everyone else.

IOSH really have not helped, in my opinion.

Last year two colleagues- both very passionate about H & S- took the decision to walk away from the profesison entirely. One semi-retired but doesn't do H & S work now, the other who is younger than me returned to non-H & S work. Both mentioned profit and politics coming ahead of safety and IOSH fees / VFM as reasons.

I'm very seriously considering doing the same, for the same reasons. I've seldom felt so demoralised.

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