Posted By Liz Spencer
To Paul and others following this thread:
I am sorry to hear that you are experiencing difficulties with the delivery of SHP, which is published by United Business Media (UBM)on behalf of IOSH.
Since 1 October 2000 the publication has been subject to a new service level agreement. This includes delivery schedules specifying that the magazine should reach the relevant Post Office by the 30th of each month (with earlier dates in December and February.) We have been assured that this enables the Post Office to deliver the magazine, via its Pressstream 2 mailing system, to members for the 1st of the month.
Since it appears that this is not always the case, I have asked UBM to actively monitor instances of late delivery, so that appropriate actions can be taken. I have also arranged for UBM's media pack, which goes to prospective advertisers, to include advice that advertisers should allow a minimum of two weeks between the scheduled delivery date of SHP and any deadlines which appear in their advertisement. We cannot of course insist they do so, but I hope it will reduce the likelihood of advertisers' specifying deadlines which are difficult or impossible to meet.
To assist our monitoring, I'd be grateful if any members whose SHP arrives late would please notify John Northey (SHP Managing Editor at UBM) direct, on
jnorthey@unitedbusinessmedia.com. Further details are, as already noted, on p105 of September's SHP. I would also appreciate being copied in on any correspondence.
For your further information, the SHP Website, which is a comparatively recent development and is run by UBM rather than IOSH, will be the subject of discussions between the two parties over the next few months.
I trust that this clarifies the concerns raised by members. Should there be other matters which you would like IOSH staff to address, you may find it helpful to refer to the Contacts section on this Website, where you will find email addresses, enabling you to send your query direct to the relevant members of staff.
Kind regards,
Liz Spencer,
Head of Public Relations, IOSH