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Posted By Robert Woods
I’m looking for health and safety issues that may affect staff working for estate agents any ideas would be appreciated.
Thanks in advance,
Robert Woods
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Posted By Neil Tonge
Use of DSE, driving (especially with mobile phones), lone working (Suzie Lamplugh), violence (as in any job dealing with the public), stress, use of electrical equipment (as in any office - PAT testing & 16th edition wiring checks).
Just a few things that immediatly jumped to mind. Hope this gets you started,
Neil
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Posted By Karen Todd
Lone working is one that springs to mind - perhaps going to show someone you don't know around an empty house on your own.
Violence and aggression. Moving house is one of the most stressful events in your life and if things aren't going someones way they can get aggressive, e.g. "Why isn't my house sold yet? What are you doing about it?". I know of people who have been absolutely furious when they have been gazumped and lost a house they had set their heart on.
Also, some of the houses that they go to survey to put a value on may be in poor condition.
If they are out and about, do they have a company car? Or do they use their own car? Driving licence and insurance checks?
Regards,
Karen
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Posted By Ken Taylor
To house condition add infestation and animals - particularly dogs.
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Posted By Shane Johnston
First aid (and being able to summon help) while out and about. Some properties may be some distance from the office in remote locations, you should consider driving conditions /weather and the potential for being stuck overnight.
Shane
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Posted By Francis MSc MIOSH RSP
Add Manual Handling (moving furniture around), Handling glass breakages and Slips, Trips and falls
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Posted By Mark J. Jones
The National Association of Estate Agents (NAEA)has in the past provided members with information regarding health & safety and lone working:
The National Association of Estate Agents
Arbon House
21 Jury Street
Warwick
CV34 4EH
Tel: +44 (0) 1926 496800
Email: info@naea.co.uk
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Posted By Paul Bellis
Alo pets and pests can be an issue. i.e. dangerous dogs (or cats) and some properties can be infested with unwelcome guests - fleas etc. Food hygene issue - just think of the programme life of grime and you get the picture as to what can be encountered!
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Posted By Paul Bellis
apoligies - Ken and Robert - I didnt see Kens posting earlier - I just responded to the general line and didnt realise Ken had covered these bits!
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Posted By Ken Taylor
No offence taken, Paul. Imitation is the sincerest form of flattery.
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