Welcome Guest! The IOSH forums are a free resource to both members and non-members. Login or register to use them

Postings made by forum users are personal opinions. IOSH is not responsible for the content or accuracy of any of the information contained in forum postings. Please carefully consider any advice you receive.

Notification

Icon
Error

Options
Go to last post Go to first unread
Admin  
#1 Posted : 02 June 2006 12:48:00(UTC)
Rank: Guest
Admin

Posted By AJM Having been in safety a while now, there are various ways off getting involved some straight from college into becoming professionals others from shop floor to safety reps to becoming professional safety people. Obviously one of our biggest challenges and most rewarding, is to change peoples perceptions and ideals of safety. So with that in mind,I wondered what peoples opinion is regarding this statement; To fully understand the psyche of a shop floor worker you need to of worked at that level, to of walked a mile in that mans shoes as it were. How can someone that has never worked at that level fully understand that mindset. This is just something i am very interested in your professional opinion on. Thanks in advance. Alan
Admin  
#2 Posted : 02 June 2006 13:03:00(UTC)
Rank: Guest
Admin

Posted By Jeffrey Watt AJM I would say you have hit on a truism rather than a hard and fast rule and would agree that doing a task yourself or having stood on the production line at some point helps enormously in understanding peoples attitudes and behaviours towards safety. But I don't think you need to get your hands dirty on every occasion to provide a well balanced professional service. I trust guys that tell me that it ain't nice to be hit with a dog doo claymore when strimming grass in the district, I don't really need to experience it first hand to know it isn't pretty. Having sustained industrial injuries myself I would agree my experiences provides a level of empathy that you don't get with being a desk jockey everyday since leaving school. Similarly on becoming a parent the danger sensors get turned up to eleven. Before you have your own kids you wonder what all the fuss is about. Good post AJM. Jeff
Admin  
#3 Posted : 02 June 2006 13:06:00(UTC)
Rank: Guest
Admin

Posted By Amy Upton Hi Alan I started of on the shop floor as a machine op Was a safety rep Move to H&S co-ordinator because I wanted to make a difference I had a brillant mentor who left to progress his career elsewhere I became a site safety officer and now work as a site Health & Safety manager with 3 direct reports I agree you need the experience otherwise how do you know what your talking about Regards Amy
Admin  
#4 Posted : 02 June 2006 13:20:00(UTC)
Rank: Guest
Admin

Posted By Descarte Had a very refreshing speach by our new CEO the other day: "Safety related accidents in my opinion are just the tip of an ice berg made of poor management commitment, poor quality assurance, poor standards and procedures, low moral, low productivity and inefficientcy and sloppy workman ship. All of the others may not be visable to me but are all underlying factors making the ice hidden beneath the tip." He went on to say by tackling all of the above we can have a better place, more productive, efficient, safe and rewarding workplace. Ultimately reducing accidents in the work place Refreshing for me to hear from a CEO and very motivational for managers and workers alike
Admin  
#5 Posted : 02 June 2006 14:51:00(UTC)
Rank: Guest
Admin

Posted By AJM Thanks very much for the answers so far. In Answer to Jeffery's thread I know you dont have to be there all the time. I meant you need to of actually lived that experience of shop floor mentality to fully understand it. No book in the world can truely give you that experience. I think you need a good blend of both. I worked in the coal industry as a coal face worker for 10 years, and textile manufacture for a further 5 then the last 8 years in and around safety. I personally feel it was one of the best rehearsals and schools for understanding you can have as a Safety Manager not only for the experiences it brought with it, but the help towards a hearts and minds approach. The problem is with a lot of prospective employers, its almost if having that experience would go against you. When in reality its one of the most beneficial preperations towards understanding the mind set of everyone in an ultimate aim of all working together for one common goal. Thanks again
Admin  
#6 Posted : 02 June 2006 16:10:00(UTC)
Rank: Guest
Admin

Posted By Christopher Kelly To an extent it is true, however if you are a good manager you should learn from other people's experiences as much as your own which means you have to listen and put yourself in the other person's shoes. Just because you haven't done one person's particular job doesn't mean you cannot develop a good understanding of their role, associated risks/pressures/stress etc. At the end of the day the most important aspect of H&S role is to get other people to do their own risk assessment and to be pro-active, ensuring they buy into it - otherwise you will always be just firefighting. Teamwork is the key and, unfortunately it is difficult to become a member of a team when you have not grown up within it (wrong but human nature).
Admin  
#7 Posted : 02 June 2006 17:24:00(UTC)
Rank: Guest
Admin

Posted By Dee AJM, While I can see your point and agree there are merits in "coming up from the shop floor" I think in this day and age you have to be realistic. Apprenticeships (for example are few and far between in comparison to 15-20 years ago and certainly in my geographical location there is an extreme shortage of H&S personnel, especially those in a younger age bracket. I admit I have never been involved in the shop floor, doesn't mean I do my job any less well. In fact, I find it can at times be an advantage, you are able to ask the simple question and at times pick hazards and risks up that those who have been involved with it now miss. I am not there to tell someone how to do their job but I am there to give them a different perception, pick up different aspects. I have worked in the oil & gas industry for the last several years, should I have a technical query than I ask the right person. Okay, my engineering mindset is not great but I do believe my hazard and risk perception are and hence H&S being a team effort. For example, if risk assessments need to be carried out in a technical environment than I get the shop floor/technical people to do it, I can then challenge and discuss their findings without being blinkered by previous experience. In fact, I have come across a number of science and engineering bods who struggle to get to grips with H&S because it isn't always logical and straight-forwarded. I have seen a number of job advertisements in my time looking for the elusive person with all the qualifications and over 10 years experience (which is essentially what you are suggesting)and 9 times out of 10 they don't exist and if they do they are doing lovely overseas jobs!! This would mean you would be looking at no-one under 30 being involved in H&S. So I think yes you have a point for some industries but overall I think there is room for both.
Admin  
#8 Posted : 02 June 2006 17:47:00(UTC)
Rank: Guest
Admin

Posted By Merv Newman Trickey, trickey. I can't say as I have ever been a "coal face" or "shop floor" worker. Lab technitian, lab manager, quality manager, HSE manager, HSE consultant. Never got me hands really dirty. But I've worked as a consultant for chemicals, engineering, plastics, paper making, construction, quarrying, mining, and gawd knows how many other industries. I've even worked in ladies underwear. Even though I've never worked at the face ; inserting and blowing dynamite, cutting out bits of bras with a band saw, feeding the web at 500 m per minute, extruding at 220°C, respecting the 60 second cadence, or whatever, I feel that I can still see the worker's point of view. Or at least I hope I can. My opinion is that employees submit to management demands. Quality, production levels, cost control, whatever. So, our job is to modify management attitudes, demands, opinions. So, start at the top. Demand an interview with the president or the CEO. Tell them, politely, how much their current safety programme is costing them. How many millions of pounds they could return to shareholders if they never ever had a riddor. Am I rambling or going off thread ? Time for dinner Merv
Admin  
#9 Posted : 02 June 2006 17:58:00(UTC)
Rank: Guest
Admin

Posted By AJM I agree Dee with a lot that you say, but I suppose the comment I originally made is aimed primarily at manufacturing where I work. And I understand the same principles can be adapted in most places, I myself involve everyone I can as a team effort and rationale is the best way for everyone to buy in and get things to work. For instance where I work I have reduced accidents by 60% in my 6 months there using the very methodology you talk about. But I mean as well to experience that pressure at that level, of doing something unsafely because the system doesn't support you. Or because you are trying to get the job done, because to do it properly and safely means your superiors getting on your back, but when an accident occurs they want to apportion blame, when the very systems that are in place are encouraging the unsafe behavior. I have experienced many managers and directors that cant grasp that. The only reason for that has to be because they have not lived it. I have studied accident case law as part of my qualification and you only have to look at things like the Piper Alpha disaster to see what effect pressure of the job has on safety actions, but reading it and living it are two different things. When I say all this I don't mean I am any better than any other safety professional. We are a breed alone and all add value to our respective sectors. It is simply a Rhetorical question, I was very interested in seeing replies to. I guess having seen the answers and said all this its the systems and beliefs you have to change to get full effect. Its what makes our jobs so rewarding and worthwhile. Thank you for all the thoughtful answers, keep up the good work.
Admin  
#10 Posted : 06 June 2006 11:37:00(UTC)
Rank: Guest
Admin

Posted By AJM Thank for all the replies, although i thought there would be more as i find it a very thought provoking subject.
Admin  
#11 Posted : 06 June 2006 14:01:00(UTC)
Rank: Guest
Admin

Posted By Alexander Falconer Some very interesting thoughts here, I too cannot claim to have got my hands dirty (unless you count my engineering apprenticeship programme). My route has been, QA Technician, QA Assistant, QA Engineer, QA/Safety Engineer, HSE Specialist, QHSE/Project Engineer, QA Manager, Risk Manager, QHSE Manager and finally Group HSE Manager. Whilst I cannot claim to be as knowledgeable as those at the heart of the processes, my approach is get them involved! Make them feel valued and part of the team! It very often provokes behavioral changes (for the better), stimulates an interest in H&S (4 former employees have made that transaction into H&S), but best of all gets them to contribute towards the development of a company HSE system (and share the applauds/financial rewards once accreditation is attained). This works for me irrespective of which industry I have worked in (Auto Engineering, Electronics, Forging, chemical/semi-conductor, sheet metal/painting/coating, hotel/leisure, plastics, and food/vegetable processing) Now involved in Gas Heating Installation & Servicing, still using same approach. Didn't have a a scooby with regards to CORGI regs, when I joined, but have picked up as I went along, etc Shows you don't need to be at the sharp end, but be keen to learn, and ensure everyone is involved - this is rewards in itself 22% reduction in accidents per year (12 year average) 35% reduction in LTI's/Absences (7 year average) Numerous safety, environment & business awards & recognitions Accredited systems to ISO 14001/OHSAS 18001 My approach seems to work? or does it?
Admin  
#12 Posted : 06 June 2006 14:36:00(UTC)
Rank: Guest
Admin

Posted By Amy Upton well bully for you Some of us have got our hands dirty and still do However we to do a good job
Admin  
#13 Posted : 06 June 2006 16:38:00(UTC)
Rank: Guest
Admin

Posted By Alexander Falconer Amy, I am not trying to slate those that get their hands dirty, therefore I resent your comment "bully for you". The purpose of this thread is AJM is asking for comments as to the concept of H&S professionals coming from the "shopfloor" or not. All I stated (as others did within this thread) is that we did not use the "shop floor" route and still have moderate success within the H&S fields. If you read my posting again, you will find that I had encouraged shopfloor personnel to get involved, to the extent 4 of these employees actually enjoyed themselves in doing H&S to the extent they gained qualifications and became full time H&S specialists themselves. Irrespective there is, in my opinion no firm conclusion as to whether H&S professionals are better off coming from shop floor or not. Both types are just as equally effective
Admin  
#14 Posted : 06 June 2006 17:12:00(UTC)
Rank: Guest
Admin

Posted By Fred Pratley I started my working life in shops, and got to know Jo(e) Public in all of his/her guises before moving into manufacturing industry where I started as a machine operator, then progress department, stores supervision and suddenly Safety - And here I am not decrying those who have come to safety via an academic route, as has rightly been said, you have to be able weld them what plans and designs with them what does the job, but I feel that hands on experience has the edge. Also, as i have been office based for the last 15 years, whenever I get the chance to a job using safety equipment that I have been specifying for people to use, I do, and it seems to be appreciated. Fred
Admin  
#15 Posted : 06 June 2006 21:17:00(UTC)
Rank: Guest
Admin

Posted By Joe McCluskey When I was a lad.............etc etc I served my "time" as a mech & Prod engineer. Finished my apprenticeship and didn't like it! Took other courses and went on to do joinery (same techniques different materials :) ) Worked on building sites as site joiner and eventually went on to the heady heights of Kitchen Installer. ( Special eye protection for K.I's as the sun shines out of our backsides lol) At one time I even owned a small print shop for a few years. Through some of those years I also worked at night as a nightclub "Door Steward" (dont call us bouncer guv'na)- no such thing as a namby pamby 48 hour week here !! (before I get jumped on - Iam joking about the 48hrs - I know its important etc etc...) Since around 12 - 15 years ago have been in management. Through all of that I gained invaluable experience in a great deal of avenues such as machinery, factory work, construction, "people Skills" etc, but one of the main advantages is that I could turn to one of my subordinates or trainees and say - "look - heres how its done" Its only recently ( last 2 years ) ive taken some "Book smart" courses to bolster the experience ( NEBOSH & PGcert ) but it cant be denied that experience is invaluable. Acedemics who have not tasted their own blood when stupidly cutting off the tip of their finger (ahem- in my favour-it was a long time ago) MAY have a tendency not to realise the severity of holding a Stanley knife incorrectly, or may not even know themselves how to hold one. I use that as an example to illustrate the fact that no matter what trades you interact with in the Health and safety world, a big part of it is simply listening and talking ( 2 ears 1 mouth, remember ) If you dont have the experience you can draw from others, Us university types ( He He ) are in danger of looking aloof to guys in the field and I would say, having "done it" has helped me greatly in understanding the dangers and communicating with the guys in my care. But not having particular experience should not prevent you from identifying hazards and risks. Having never worked in the area, I was once told by a Blacksmith " Spit on it before you pick it up" - sound words I think! After all, as me ol' granpappy used to say " If dont feel safe - it probably isn't, so leave it alone!" PS He also used to say " Never scratch your A$$ with a broken bottle" but thats a different story altogether. Joe
Admin  
#16 Posted : 07 June 2006 08:40:00(UTC)
Rank: Guest
Admin

Posted By Jeffrey Watt Joe/Fred Wonderful posts. Alan Do you feel that if you haven't been on the floor you cannot fully appreciate the boredom/peer group pressure/anti management culture/ dehumanisation of some jobs etc. Are you asking about these elements of work as well as the purely safety elements? Kind regards Jeff
Admin  
#17 Posted : 07 June 2006 11:26:00(UTC)
Rank: Guest
Admin

Posted By Tabs Sorry I'm late... A mile in another person's shoes is good experience, but there comes a time and a place when it isn't possible. I don't think you would suggest that only a time-served engineer could be helpful in making a work shop safe, if the safety person consulted those working in the shop. I have a lot of different experiences, and experience of applying those to new situations. The mile in the shoes of just two different trades would likely teach you enough to know why we all talk about knowing your limitations. Some people only need to see someone else walking the mile though. I have a mate who is a chippie on house builds, and after dozens of years listening to him in the pub, I think I could claim an empathy.
Admin  
#18 Posted : 07 June 2006 11:53:00(UTC)
Rank: Guest
Admin

Posted By AJM Hi Jeff, I think you have explained it better than me. If you read up I explain it there. I agree the hazard side and actual safety side can be taught, and great success achieved no matter what the background. I am referring more to what you say about the, boredom/peer group pressure/anti management culture/ dehumanisation of some jobs etc. I am very passionate about safety, but no more passionate than someone that has not gone into safety the same route as me. I just feel to change, fully understand and attack effectively the core problems in some workplaces with instilling a positive health and safety culture it helps to of walked a mile in that mans shoes. Not just to change things to understand his mindset, but it can also gain you respect quicker to get things taken on board more effectively. To break down barriers. To illustrate this further here is a short exert from my old safety directors personal reference for me. There where cultural problems that made it very difficult for new ideas to be accepted without resistance. As a direct result of Alan’s enthusiasm, knowledge and commitment to safety he held the respect of both managers and shop floor workers, this allowed him to become a vital link that broke down a number of barriers. This link became essential to the drive for continual improvement. I am not being big headed there either just hopefully illustrating the point I am making. When all said and done its usually the system that's wrong not the people anyway. To finish I need to reiterate, we all do a fantastic job in this sometimes very frustrating field. We all add value and the country is a safer place with us all. It was a Rhetorical question, there is no definitive answer, just very interesting views. Thank you for all again for the thoughtful answers, I fully respect them all, keep up the good work guys and gals. Alan
Admin  
#19 Posted : 07 June 2006 12:01:00(UTC)
Rank: Guest
Admin

Posted By Nigel Hammond This is an interesting question and I think you will get answers that suit each person writing them. If you came into H&S through college you will probably think that gives you a greater technical knowledge, and therefore better understanding. If you came up through from shop floor, you will probably think that is best because you feel more in touch with the real World. I would be interested in looking in the other direction - should you have been a CEO/Director to make a good H&S adviser - given that H&S is very much around corporate strategic thinking and leadership.
Users browsing this topic
Guest (2)
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.