Posted By Carol Ambrose I have to advise one of my trainers on some practical tips to include when conducting violence and aggression prevention training could anyone who has run this type of training help also if there are any good training videos on this subject that anyone might like to suggest I purchase

Posted By jackw. Hi, you don't indicate the setting/ area of work you are in. There are a few specialist companies around for staff dealing with clients in the care sector.

Posted By B Smart Hi carol, try and get your hands on one of the following for a handout: HSI 37 MSF Health and Safety Information 37: Prevention of Violence at Work - An MSF Guide with Model Agreement and Violence at Work Questionnaire HS(G)100 Prevention of Violence to Staff in Banks and Building Societies RR 440 Research Report 440: Violence and Aggression Management Training for Trainers and Managers - A National Evaluation of the Training Provision in Healthcare Settings HSG 229 Work Related Violence - Managing the Risk in Smaller Businesses INDG 69 (rev) Violence at Work - A Guide for Employers LAC 88/2 HELA Local Authority Circular 88/2: Violence at Work - Work-Related Violence HSM Vol 1 34 Health and Safety Matters 34: Tackling Violence at Work BWED 2 The Health and Safety Commission (HSC) and the Health and Safety Executive (HSE) Approach to Tackling Violence and Psychological Harrassment {Harassment} at Work OR 04/04 Online Report 04/04: Violence at Work - Findings from the 2002/2003 British Crime Survey EF/04/64 Seminar on Violence and Harassment in the Workplace - Summary EF/04/82/EN Violence, Bullying and Harassment in the Workplace 7/2006 Developing a Workplace Policy on Domestic Violence and Abuse - Guidance for Employers INDG 69 (rev) Violence at Work - A Guide for Employers HS 089 Violent Times - TUC Report on Preventing Violence at Work HS(G)133 Preventing Violence to Retail Staff There is so much more available on violence at work but this should get you started. Any problems feel free to email me. B. Smart

Posted By Carol Ambrose Thanks to everyone for the information on violence and aggression training, once again the information I received was superb