Rank: New forum user
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Simple question.
When it comes to HSE related training (excluding specialist training) do you favour internal or external delivery and why?
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Rank: Super forum user
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Define "specialist training" ?!
What matters most is the (a) competency & resources (b) enthusiasm (c) ability to motivate. Often difficult to find a people with all 3!
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Rank: Super forum user
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To Ron's answer I would add
d) a knowledge of the employer's systems and ability to make training to mesh them
That is why I usually favour in-house training. For example I want my fire wardens to know how we operate our fire evacuation procedures HERE, not in some supermarket.
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Rank: Forum user
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All our asbestos training is done in-house (and that is specialist, is it not?). The guy who does our region most definitely fulfills a), b), c) & d).
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Rank: New forum user
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By specialist I mean higher level or externally accredited (BOHS, NEBOSH etc.).
I understand the need for the trainer (internal or external) to be competent, enthusiastic etc. but assuming you had the option which would you go for and why?
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Rank: Super forum user
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IF I had the resources, then in-house would be preferred. As stated, the ability to tailor learning to your own Organisation, systems and arrangements is a big plus. Of course there are some very good external providers who will take the time to do that for you too.
Bigger than that though is the luxury of first-hand interraction and feedback from your own people. More useful and informative than any audit, employee consultation process or behavioural safety programme.
Not only do you get to know about them and their attitudes, skills, understanding and beliefs etc., they get to know you.
Confidentiality of the training environment must be preserved though.
The big dilemma of course is one of resource. Resource to be a trainer, or to be an adviser, auditor, investigator, systems and arrangements designer, etc etc.
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