'We' dont Phil.

yes, BUT not 100% throughout the business

I do for all not just the FAW's.

Adding to the chorus: we don't do annual refresher for our FAWs.

we will always, to cover duty of care requirements

We started offering the refreshers this year and have had a 73% uptake. We are fortunate that we have an in-house instructor but the courses last only 3 hours and the feedback from attendees has been very encouraging.

We dont but should a first aider express that they feel they need a refresher then I would fully support them on this.

We run an annual AED 3hr refresher that is mandatory for all FAAW personnel.

We do. I think it all depends on what you're wanting to achieve....IMO someone who requalifies every 3 years may remember what to do with a bleed, they might remember some of the steps of CPR, maybe even get the recovery position right, but they're unlikely to be confident and they might misremember bits. I support the annual refresher, as someone who's done first aid for 10years, I'm only confident in what I do because I've had opportunities to practice, practice, practice. If you're finding it difficult to get volunteers, ask your provider if they're willing to cover "babies and children", in the lunch hour or at the end of the day; when we did this we found lots of parents and grandparents offering to become first aiders, it became a transferable skill they recognised.