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KATE83  
#1 Posted : 31 October 2012 12:47:12(UTC)
Rank: Forum user
KATE83

We have an employee who is expected to use step ladders for short periods of time in their duties - the other day the person fell off and injured herself, lost a couple of days and returned to work and resumed normal duties - however, the accident investigator and witnesses have confirmed IP smelt of alcohol. This was also confirmed by the hospital who treated her, blood test confirmed over the driving limit but IP does not drive. The matter has been escalated to HR who have decided that due to the person having some issues at home - this matter will be addressed via keeping an eye on her and monitoring the situation. Any opinions on the HR stance? I don't need any feedback on the use of ladder, risk assessments, training or inspection regimes for the equipment - all is in order and the investigation is of good quality which leads to the condition ( excess alcohol) being the main factor of the incident.
smith6720  
#2 Posted : 31 October 2012 13:09:04(UTC)
Rank: Forum user
smith6720

I know its an obvious one but, What does your company policy say on Alcohol?
KATE83  
#3 Posted : 31 October 2012 13:30:48(UTC)
Rank: Forum user
KATE83

policy say must not come in to work under the influence. Kate
MEden380  
#4 Posted : 31 October 2012 13:37:32(UTC)
Rank: Super forum user
MEden380

Kate I am intrigued to know how you obtained any blood test results from the hospital who treated this lady. You and your colleagues are making medical assumptions, there have been instances where people have been accused of been drunk when in fact they are suffering from diabetes. I would let your HR Dept deal with the situation before you find you are getting your fingers burnt under Data Protection Legislation.
KieranD  
#5 Posted : 31 October 2012 13:44:25(UTC)
Rank: Super forum user
KieranD

Kate83 From what you state, it's a delicate matter. What you describe as 'escalating' the matter to HR indicates that the discretion for critical action largely lies with him/her/them. After all. 'policy' is normally designed as a communication for general direction, and may lead to paradoxical (apparently contradictory) interpretations in individual circumstances. While it may be stressful for you to feel constrained by judgments by influence your discretion yet lie beyond your control, perhaps you also might usefully consider appropriate ways of confidentially addressing such issues not only with HR but with the line manager not only after they arise but in anticipation?
MrsBlue  
#6 Posted : 31 October 2012 13:54:50(UTC)
Rank: Guest
Guest

MEden380 So someone suffering from diabetes can appear drunk and smell of alcohol without having drunk alcohol? Peculia! Rich
KATE83  
#7 Posted : 31 October 2012 13:56:48(UTC)
Rank: Forum user
KATE83

No you are making assumptions MEden380 The investigation identified this fact not breaching any legislation what-so-ever. I welcome any constructive comments on the HR stance?
Mr.Flibble  
#8 Posted : 31 October 2012 14:07:10(UTC)
Rank: Super forum user
Mr.Flibble

As mentioned previously does your company have any specific policies regarding Alcohol and what would happen if anyone was found to be or suspected to be under the influence at work? For some comparison, in my company if someone was found to have alcohol in their system which was above the legal limit (in fact even well below it) they would be suspended pending an investigation which may end in dismissal.
smith6720  
#9 Posted : 31 October 2012 14:14:27(UTC)
Rank: Forum user
smith6720

What Kieran said ref delicate matter is spot on, there is question marks/hear say on the condition of the IP in relation to under the influence. Perharps before going down HR route, line manager close friend could approach and have a friendly chat, discussing what has been said, must be re-enforced that no one is actually pointing the finger, there may be underlying personal issues at this time and the individual may confide, and then an action plan can be put together with the full co-operation of the individual if indeed there is some problem. Perharps a serious of tool box talks ref use of ladders and bring in alcohol under the subject, and at this stage you could re-enforce company policy. Just some thoughts. I had an instance with somthing similar in relation to person being under the influence, as I knew the individual, during the chat it all came flooding out, and he admitted he had a drinking problem with personal reasons, This was then discussed with HR with the individuals consent, we then decided that I would be his point of contact and we came up with a plan and it worked until he left the company and as far as I know is still tea total.
MichaelMorrisroe  
#10 Posted : 31 October 2012 14:26:37(UTC)
Rank: Forum user
MichaelMorrisroe

smith6720 has it spot on in my opinion. one to one conversations with the individual, in the first instance, would be my angle of approach in the first instance. Its amazing what you can find out and eventually resolve just by talking to people!! Michael
MichaelMorrisroe  
#11 Posted : 31 October 2012 14:27:27(UTC)
Rank: Forum user
MichaelMorrisroe

MichaelMorrisroe wrote:
smith6720 has it spot on in my opinion. one to one conversations with the individual, in the first instance, would be my angle of approach in the first instance. Its amazing what you can find out and eventually resolve just by talking to people!! Michael
Sorry, do two first instances make a second instance? English was never a strong point!!
damelcfc  
#12 Posted : 31 October 2012 14:28:10(UTC)
Rank: Super forum user
damelcfc

As soon as the investigation highlighted drink against your policy individual should have been suspended on full pay with the accusation levelled to her. If its gross breach under your policy then she could be summararily dismissed (not advisable though if first offence) she needs this in writing in a letter to her home. She needs to come back for a hearing with a seperate manager to the investigating manager and be dealt with whats coming. Its usual (barmy) for 1st offences of drink,drugs,smoking on site to offer help, support, guidance, referal and the like - do not sack else it will backfire. Loads of overules if taken to tribunal. If however she does not co-operate or does it again you have a better chance of getting rid - still not cast iron but better chance.
KieranD  
#13 Posted : 31 October 2012 14:34:24(UTC)
Rank: Super forum user
KieranD

Kate83 While it's understandablt that you press for information on the 'HR stance',the fact of the matter is that you've given zilch,zero, nil 0 on HR other than the label of their role. The person or persons involved may have enormous cross-cultural experience gained in all five continents over decades of experience. Or he/she/they may be at the opposite end of the scale. /she/they may have the wisdom of Solomon and the virtue of Mother Teresa and the diplomacy of Mary Robinson (the first female president of the Irish Republic) or they may be dogmatic bullies who shouldn't be allowed to speak with any authority to employees. He/she/they may be very highly educated and a Companion of the CIPD or simply have GCSEs in drama and woodwork. As we've no way of knowing their capabilities,what can any viewer say to you other than to observe and listen carefully. Two other points. One is that HR may have given the employee a formal warning, oral or written yet have reasons not to say so at least for now. The other is that I had a client some time ago who was a Companion of the CIPD; we disagreed a lot about his approach but he was gracious enough to write a reference for me when I applied for a Fellowship, putting our differences aside and believing (rightly!) that my word is my bond (as his was even if he was much more hardline than I was)
smith6720  
#14 Posted : 31 October 2012 14:41:11(UTC)
Rank: Forum user
smith6720

Damelcfc No one said offer help or support!! what was said was get someone to have a quiet friendly chat, and basically see what develops from this and the rest they say is history, Like most threads on here, you do quite a lot of assumtion when answering, thats why I suppose they are quite broad and cover many avenues from different individuals, hence we all seem to get something from the threads and broaden our knowledge.
Warrick Codling  
#15 Posted : 31 October 2012 15:21:13(UTC)
Rank: New forum user
Warrick Codling

Kate83 I have experienced very similar and had to influence a cultural change with HR to understand the implications. My approach was to ask HR if the following points had been considered before their decision was concluded:- 1. under the HR rules (Handbook?), establish where being under the influence of alcohol whilst at work falls in the code of conduct or disciplinary examples (most businesses identify this as Gross Misconduct). 2. a disciplinary case precedent would be set for any employee to claim 'personal problems' as the reason they were under the influence at work (injured or not). 3. employer liability could not be defended as there would be no disciplinary record of the employee having breached the safety policy or Company rules of conduct. 4. failing to invoke the disciplinary policy as written undermines the Company's position with regards enforcement of its rules of conduct and safety policy in the workplace. I would also challenge HR if their stance would be the same if the incident had brought about the injury to another person including Customers or Visitors, constituting the Company's neglect to protect all employees and other persons from the unsafe acts or omissions of others. In taking this approach a compromise may be reached. HR may decide to proceed as an act of Gross Misconduct and then downgrade their decision based on the individuals personal circumstances. Harsh but fair. In this way at least if the individual has a 'lapse', there is only one outcome. Hope this helps.
damelcfc  
#16 Posted : 31 October 2012 15:21:13(UTC)
Rank: Super forum user
damelcfc

smith6720 wrote:
Damelcfc No one said offer help or support!! what was said was get someone to have a quiet friendly chat, and basically see what develops from this and the rest they say is history,
Not sure why you have typed my name in there, I have made no comment re: help and support - just outlined (very crudely) the acas guidelines for policy breach. Being liquored up at work should almost always (can't think why it wouldn't to be fair) be highlighted as a gross breach and sackable offence - wether you do actually sack or not is another matter but it should be regarded as such.
MrsBlue  
#17 Posted : 31 October 2012 15:32:44(UTC)
Rank: Guest
Guest

damelcfc wrote:
As soon as the investigation highlighted drink against your policy individual should have been suspended on full pay with the accusation levelled to her. If its gross breach under your policy then she could be summararily dismissed (not advisable though if first offence) she needs this in writing in a letter to her home. She needs to come back for a hearing with a seperate manager to the investigating manager and be dealt with whats coming. Its usual (barmy) for 1st offences of drink,drugs,smoking on site to offer help, support, guidance, referal and the like - do not sack else it will backfire. Loads of overules if taken to tribunal. If however she does not co-operate or does it again you have a better chance of getting rid - still not cast iron but better chance.
damelcfc - why is it not advisable to dismiss someone for a gross breach of policy on a first offence? Call me draconian if you wish but if I was working along side a person who had been drinking and I had suffered an injury through that person's actions then not only would I be suing the person I would be suing the company for failing to keep me safe (allowing the person under the influence of drink to work). If the Alcohol and Drug abuse policy states dismissal for being under the influence then dismiss. It is the same rule for everyone and hopefully all employees knows the rule. You even go onto say that there is a chance the employee will get away with a second offence. It makes me mad to see employment law stacked in favour of the employee and the employer has no recourse against stupid decisions made by employment tribunals. Rich
damelcfc  
#18 Posted : 31 October 2012 15:36:45(UTC)
Rank: Super forum user
damelcfc

I agree Rich - That's why I said 'Barmy' but you can read it from any source you like and all will give you the same answer concerning drink, drugs - go the help/support route 1st, then if that fails go the sack route. Pls feel free to 'google' it - I totally agree with your view on vicarious liability also, it makes me mad too, very mad.
Mr.Flibble  
#19 Posted : 31 October 2012 15:41:48(UTC)
Rank: Super forum user
Mr.Flibble

Totally Agree with damelcfc If someone has consumed alcohol before work or at work then I do not want that person in our building, operating equipment and definitely climbing ladders!! I'm all for setting someone aside to have a quiet chat, but there is a line and if it had resulted in something more serious and the HSE or Police got involved, I'm sure they would not be having a 'quiet little chat' with us or the drunk person! Zero tolerance to drugs and alcohol in the workplace is the only way or it sends the wrong message!
ctd167  
#20 Posted : 31 October 2012 15:46:13(UTC)
Rank: Forum user
ctd167

From a purely H&S point of view, you've done your bit, although I'm not sure how you can conclude the accident was caused by alcohol. The rest of the posts are irrelevant, its a HR issue now, not a H&S one.
MrsBlue  
#21 Posted : 31 October 2012 15:51:57(UTC)
Rank: Guest
Guest

ctd167 wrote:
From a purely H&S point of view, you've done your bit, although I'm not sure how you can conclude the accident was caused by alcohol. The rest of the posts are irrelevant, its a HR issue now, not a H&S one.
How can you say it's not a Health and Safety issue when the last posts have all agreed that a person under the influence of either drink or drugs is a danger to their fellow colleagues. Read the HASAWA 74 for confirmation. Rich
MEden380  
#22 Posted : 31 October 2012 15:54:43(UTC)
Rank: Super forum user
MEden380

Kate I have made no assumptions - you clearly state "however, the accident investigator and witnesses have confirmed IP smelt of alcohol. This was also confirmed by the hospital who treated her, blood test confirmed over the driving limit but IP does not drive" I merely enquired how you got hold of the blood test results to confirm the person was actually under the influence of alcohol. You as an employer are not entitled to such results unless the lady in question gives her permission.
pete48  
#23 Posted : 31 October 2012 15:57:40(UTC)
Rank: Super forum user
pete48

Kate, you asked for "Any opinions on the HR stance?" I would say that it is an acceptable response to the situation that you outlined. They are professionals just as we are and will have made that decision based on the individual circumstances of the case. I think others have suggested that you may be outside the confidentiality boundary with regard to the information that they have considered and any subsequent disciplinary action (either planned or already taken). It is important to note the controls specified in their approach and also to recognise that providing help and support to an individual employee, when justified, is a professional approach to an HR matter. If the nature of this persons work was safety critical then summary dismissal might be on the cards but otherwise I wouldn't expect it, as a norm, after a first incident. p48
MrsBlue  
#24 Posted : 31 October 2012 16:03:20(UTC)
Rank: Guest
Guest

pete48 I ask the question again "why O why would you not expect dismissal for a first offence and who says it's the norm not too. Rules are rules after all said and done and not to invoke them makes them worthless. Rich
KATE83  
#25 Posted : 31 October 2012 16:06:51(UTC)
Rank: Forum user
KATE83

Thanks for the responses so far, I actually expected a broad range of views and some very good pointers and advice here so many thanks for the support so far. That’s why I put it to you all. Good range of opinions from people who have actually read my request? To provide some feedback on questions raised - we have a very experienced HR Team who administrate for 18,000 employees - this provides some idea of the experience. HR are already involved as this was an lost time accident due to it being a LTA HR are automatically are involved from the 1st day of loss - so this rules out any quite word options - HR have made there stance - take no action in this instance and monitor the situation - this is where we are. My option is - I think this stance is wrong - I'm not in the business of seeing people lose their jobs I'm here to protect people but its send out the wrong message - The IP has stated that she has issues at home not issues with alcohol - massive difference. I think they have taken an easy option without considering the wider implication of that decision. A lot of people will be looking at this decisions and could take advantage of it. Warrick Codling - we are very close on agreement here thanks.
firesafety101  
#26 Posted : 31 October 2012 16:14:42(UTC)
Rank: Super forum user
firesafety101

I haven't read every word but has anyone mentioned DATA protection and revealing something from the individual's medical records? IMO as a safety person I would write to HR and express my opinion to them thus being on record in case the proverbial hits the fan at a later date.
pete48  
#27 Posted : 31 October 2012 16:19:23(UTC)
Rank: Super forum user
pete48

Rich, I was simply stating that we do not know the full facts and that there will always be situations where a rule break doesn't need to bring damning retribution on absolutely every occasion. I don't deny the seriousness of the incident however I don't accept an automatic leap to summary dismissal. Each case on it's merits. This is about employment rules not criminal law. I did say quite clearly if the job was safety critical then I agree but from the details given that seems unlikely. My other point is that the decision has been taken by professional people who are fully aware of all the facts and individual circumstances. They would not make such a decision without some strong reasons to do so. p48
damelcfc  
#28 Posted : 31 October 2012 16:28:12(UTC)
Rank: Super forum user
damelcfc

rich777 wrote:
pete48 I ask the question again "why O why would you not expect dismissal for a first offence and who says it's the norm not too. Rules are rules after all said and done and not to invoke them makes them worthless. Rich
The appeals tribunal for unfair dismissal take a very very dim view of individuals being sacked for first offences of this nature - fact. No matter how much this upsets you (and I'm on your side) its a fact.
Barnaby again  
#29 Posted : 31 October 2012 16:44:02(UTC)
Rank: Forum user
Barnaby again

So how did you get this information? Who did the blood test and did the IP agree that it should be shared with you?
Quote:
This was also confirmed by the hospital who treated her, blood test confirmed over the driving limit but IP does not drive.
KATE83  
#30 Posted : 31 October 2012 16:54:50(UTC)
Rank: Forum user
KATE83

I'm on here to discuss HR's stance on the matter - once again no breeches of any legislation at all occurred in this information being provided to us as part of this investigation - thank you. Barnaby, if you have an opinion on my request, please join the thread if not read and simply follow with interest or don’t get involved. Thank you.
DP  
#31 Posted : 31 October 2012 17:00:36(UTC)
Rank: Super forum user
DP

Good for you Kate 83
Mr.Flibble  
#32 Posted : 31 October 2012 17:18:23(UTC)
Rank: Super forum user
Mr.Flibble

damelcfc wrote:
rich777 wrote:
pete48 I ask the question again "why O why would you not expect dismissal for a first offence and who says it's the norm not too. Rules are rules after all said and done and not to invoke them makes them worthless. Rich
The appeals tribunal for unfair dismissal take a very very dim view of individuals being sacked for first offences of this nature - fact. No matter how much this upsets you (and I'm on your side) its a fact.
Really!? are you sure about that? We have over 200 drivers just on this site, if one of them fails an alcohol test its instant dismissal following an investigation, backed 100% by the Unions on site! Its never once been contended!
DP  
#33 Posted : 31 October 2012 17:25:58(UTC)
Rank: Super forum user
DP

As Pete states we don’t always have the full fact as the poster is limited to what they can provide, this is the case with many posts - Posters trying to prove points with matters of opinion not forming part of the request does not help. That said most threads divert……………... Look at what Kate83 telling us:- There has been an accident - relatively serious too, resulting in lost time and the IP has been drinking - information had been provided from the poster stating they have all their ducks in a row to the point of information being provided from a legally obtained blood test. Why challenge this - help her if you can. In my organization based on the IP would have been suspended on full pay , a disciplinary date set to investigate further the behaviour of this individual - any mitigating circumstances would obvious y be taking into consideration at the time of the disciplinary - outcome who knows - not for us to judge. Therefore my opinion on the stance of HR is weak and they should have done more to in this matter on the line of the above. I'm with the camp on disciplinary action for such matters too. You appear to be a large employer with 18k staff - I agree with your opinion on it sending out the wrong message for such matters.
John J  
#34 Posted : 31 October 2012 17:28:28(UTC)
Rank: Super forum user
John J

KATE83 wrote:
We have an employee who is expected to use step ladders for short periods of time in their duties - the other day the person fell off and injured herself, lost a couple of days and returned to work and resumed normal duties - however, the accident investigator and witnesses have confirmed IP smelt of alcohol. This was also confirmed by the hospital who treated her, blood test confirmed over the driving limit but IP does not drive. The matter has been escalated to HR who have decided that due to the person having some issues at home - this matter will be addressed via keeping an eye on her and monitoring the situation. Any opinions on the HR stance? I don't need any feedback on the use of ladder, risk assessments, training or inspection regimes for the equipment - all is in order and the investigation is of good quality which leads to the condition ( excess alcohol) being the main factor of the incident.
Kate, The position should be handled by HR but I would expect that they would involve an Occupational Health Doctor in their decision making process. The Doctor will determine whether she is a risk and whether she should be restricted from safety critical work. Your involvement should be to identify the tasks where this would occur and risk assess along with the Doctor and person at risk. HR are in a position to offer support through counselling programs and changes in work arrangements to allow this individual to get back on their feet. This support should be based on the individuals agreement to enter a program (if its been determined necessary) which is subject to random testing. Those asking for dismissal on first offence either don't know or don't understand the expectations placed on an employer under law. They also appear to be devoid of any understanding of how difficult these situations are for both the employer and the person suffering. Any half decent employer will understand that it costs a lot of money to replace an employee and it's better spent on helping them recover to become a valued and productive member of the workforce and society. Dismissal should always be a last resort.
John J  
#35 Posted : 31 October 2012 17:37:48(UTC)
Rank: Super forum user
John J

Mr.Flibble wrote:
damelcfc wrote:
rich777 wrote:
pete48 I ask the question again "why O why would you not expect dismissal for a first offence and who says it's the norm not too. Rules are rules after all said and done and not to invoke them makes them worthless. Rich
The appeals tribunal for unfair dismissal take a very very dim view of individuals being sacked for first offences of this nature - fact. No matter how much this upsets you (and I'm on your side) its a fact.
Really!? are you sure about that? We have over 200 drivers just on this site, if one of them fails an alcohol test its instant dismissal following an investigation, backed 100% by the Unions on site! Its never once been contended!
Thats because driving under the influence of alcohol or drugs is a criminal offence and its also very much related to what your own procedures state. Rich is right about the tribunals though, companies that sack on first offence without offerinf support have a difficult time.
KieranD  
#36 Posted : 01 November 2012 07:26:10(UTC)
Rank: Super forum user
KieranD

Since your original question was "Any opinion the HR stance", it may be useful to reconsider that. Bearing in mind that no information is available from the HR people themselves about their stance, you understandably characterise it in two ways. One aspect of the stance is political, the exercise of power and authority. While you acknowledge that HR have the relevant power and authority on matters 'escalated' tothem, you appear to question the legitimacy of their exercise of these factors. Without information from the HR folk involved I don't see how one can reconcile matters. Another aspect of their is cultural, as you state that it 'sends the wrong message'. From this it appears that there may be differences of values amongst managers that call for a cultural review according as time permits. In my experience, it's usually less fraught to generate informed cultural debate than to directly challenge the legitimacy with which power and authority are exercised - and more fruitful over timc provided the cultural factors are well researched.
Lucy D  
#37 Posted : 01 November 2012 08:33:36(UTC)
Rank: Forum user
Lucy D

My opinion on the HR stance based on the information provided is that I am very concerned for both the health and safety of the indiviudal and those that work with her. In order to make sure everyone understood the potential consequences of the HR stance I would request that we completed an risk assessment for the individual based on their activities and current circumstances (just as I would for anyone who is taking medication or anyone who is undergoing/has suffered an issue at home that could affect their standards of work). This would then document from a h&s point of view what control measures were being put in place to reduce the risk of any further incidents. I am an engineer, so I'm afraid my response is practical action based on the HR response, not an opinion. The HR response is what it is, and the only way you can move forward is to use the practical tools at our disposal to clarify what the consequences could be.
NLivesey  
#38 Posted : 01 November 2012 08:44:37(UTC)
Rank: Forum user
NLivesey

Kate, it's an interesting moral question but to bring it into perspective there's a few questions you may need to ask. 1 - Are you confident that your D&A policy is published and understood by all in your workplace? So, is it something that gets mentioned once during induction and then banished to the filing cabinet until next induction. Are there clear consequences identified for a breach of policy and are these understood? Has any previous precedents been set in your workplace where a breach has occurred? (was the policy followed or was leniency shown, if so why?). 2 - Is there systems in place to assist employees with problems? Can they confidentially talk to someone with confidence that the issue will be managed discreetly and, if necessary, profesional help is available to assist them through their problems? This is vitally important. If someone has a problem but they can't raise it at work then the duty of care fails at the first step. You can't just say, 'if you've got a drink problem don't come to us but don't bring it to work'. There needs to be a support system to help those with problems. 3 - This is a bit simpler but if they've had the option to raise it and haven't; had the option to ask for help and haven't; and knowingly breached policy AND knowingly put others at risk, then it's a disciplinery issue and should be handled firmly by HR. If you have an employee that has the potential to cause injury, damage, loss and isn't willing to ask for help then it's the only way left to go. What HR may need to understand is whats already been mentioned here, the insurers won't cover anything related (and potentially unrelated) to that individual. They may also plead null and void because the policy hasn't been adhered to. Good luck with it.
Hall900056  
#39 Posted : 01 November 2012 09:49:39(UTC)
Rank: Forum user
Hall900056

Oh why do HR always sit on the fence!
Graham Bullough  
#40 Posted : 01 November 2012 10:37:20(UTC)
Rank: Super forum user
Graham Bullough

Though Hall900056 asks at #39 why HR (people) always 'sit on the fence', it could be argued that for most/all of the time most HR people are professional in what they do. Some forum users seem to be making unjustified assumptions based on the limited information they've read in this thread about one particular case. As an anology it would also be wrong for HR people to deduce from this forum that all OS&H people are obsessed with RIDDOR and cannot agree about what is notifiable or not!
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