Have put people through both types, taught route worked out better for my teams.

As far as I'm concerned there is no substitute for personal instruction. Most of the 'e' training packages which I have used allow you to skip through the presentation and go straight to the assessment. I believe that most students learn more from taking a personal part in the training e.g. by having a dialogue with the instructor and having the chance of asking questions, rather than just reading something on their monitor. Unfortunately most larger companies tend to opt for the cheaper 'e' learning alternative which allows more of their personnel to be trained in a shorter time at less cost. Manny